Alexander Barroso

*** *** ******** *****, *********, FL 34208 Cellular: 954-***-**** Email: ac02re@r.postjobfree.com

Leadership Profile

Innovative, result oriented manager with over fifteen years of leadership experience and a passion for building relationships and exceeding expectations. Successful in the areas of team building, operations, implementation of process improvements, and meeting goals. Strong problem solving, communication, and presentation skills. Demonstrates ability to develop and execute a strategy, manage teams, and achieve business goals.

Highlights

Strategic Planner

Time Management

Team Building

Marketing & Sales Experience

Business Development

Microsoft Office Proficient

Project Management

Relationship Building

Revenue/Market Expansion

Motivation

Excellent Problem Solver

Great Collaborator

Phenomenal Interpersonal Skills

Experience

Zenith Education Group

Tampa, FL 32174

Sr. Director of Career Services – Online Division/Call – Contact / Call Center 3/2016-Present

Hire, train, develop, and motivate five career services recruiting teams to achieve divisional goals and benchmarks for twelve-degree program

Oversee a team of five directors and thirty-six recruiters

Develop and manage volunteer mentor and internship program

Achieve divisional metrics that are set by accreditation standards

Develop, manage, and maintain comprehensive online programs for Career Services to serve students, graduates, and employers

Responsible for compliance, accreditation, and verification audits to provide opportunities for improvement

Coordinate special projects and pilot programs

Oversee business to business sales strategies, networking, cold calling, and referrals to develop job leads for graduates to increase placement percentages. Utilize Salesforce as a CRM and ATS

Conduct detailed analysis of productivity and placement reports for distribution. Identify and address any outlying factors.

Generate forecast, variance, audit, Net Promoter Score (NPS) and other weekly, monthly, and quarterly reports

Director of Career Services 11/2011-03/2016

Created, revised, and implemented employment initiatives and student workshops that increased graduate career outcomes

Trained, inspired, and motivated a team of 13 employees in a way that ensures a positive, results oriented environment

Resolved student and employee issues, concerns, and complaints

Established and maintained community awareness and employer relationships throughout the U.S

Demonstrated complete working knowledge of curriculum, career fields, hiring trends, and industry shifts

Measured, reviewed, and achieved placement results by programs for the company and accreditation standards

Perform real-time observations and coaching of staff members to maximize productivity and graduate satisfaction

Achievements:

Established core process and job expectations for Career Services

Out Performed other teams in 2012, 2013, 2014, 2015

Director of the year for 2012 and 2013

Talk Solutions Inc./d.b.a. MetroPCS Authorized Dealer 9/2006-10/2011

Sarasota, FL 34232

Regional Manager

Launched eighteen retail stores in two regional markets

Negotiated Lease agreements with management companies

Managed multiple functions of multi-unit operations and maintenance

Managed the vendors and contractors performing building maintenance, landscape, and janitorial work

Responsible for facilities inspections and reports

Managed work orders and approved accounts payable

Managed leased commercial properties

Maintained building operations by contracting and managing maintenance service

Accountable for Asset Protection, P&L objectives, and annual Budget

Identified crucial business drivers to improve performance and transform the company strategy into detail operational plan

Trained, coached, and mentored two district managers, eighteen store managers to achieve operational and sales goals

Reviewed internal and external environment and key business indictors within the district to identify opportunities

Negotiated contracts and leases with landlords and vendors

Developed and implemented monthly sales contest to drive sales by district

Increased district sales by fifteen to twenty-five percent annually

Launched a business-to-business program

Achievements:

MVP Award – Most Valuable Performing stores

MRP Award – Most Revenue Performing stores

MRC Award – Most Revenue Generated per Customers

Creative Staffing 4/1999-9/2006

Miami, FL 33014

Vice President Light Industrial Division

Managed the growth and profitability of three branches and one on-site program

Increased sales by forty percent the first year and twenty percent each year after

Leveraged innovative recruitment techniques for filling positions based on the needs of the business (time, cost, skill set, and diversity)

Responsible for hiring, training, scheduling, and overseeing the staffing needs of the branches

Managed onsite project and successfully increased project revenues by 100%

Responsible for P&L objective, annual budget, and securing large revenue clients

Achievements:

Awarded Leadership awards in 1999, 2000, 2002, and 2004

Increased onsite project revenues by 100%

MobileX USA – Mobile Diagnostic Services 12/1985-4/1999

Miami, FL 31313

Regional Business Unit Manager

Managed the mobile diagnostic services in three states, Florida, Georgia, and North Carolina

Responsible for market development, new sales, and maintaining client relationships

Increased overall new sales by thirty-five percent the first year and twenty to twenty-five percent each year after

Managed fifteen speech language pathologists, fifteen physicians, fifteen drivers, ten cardiovascular technologists, and ten office support staff

Responsible for fleet management of 25 vehicles, including new purchases, preventive maintenance, and annual state inspections

Software

Microsoft Office

CampusVue

Salesforce

QuickBooks

POS

Workday

Talisma

Education

Master of Business Administration St. Thomas University 8/1994-12/1996

-Health Management

Bachelor of Business Administration St. Thomas University 3/1990-7/1994

Language

English/Spanish

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