Wendy J. Winters

** ****** **** ***** 610-***-****

Mertztown, PA 19539 ac02ni@r.postjobfree.com

JOB STATEMENT: Energetic worker seeking high level administrative opportunity in a fast-paced office that is not an experimental training/research site where a full range of computer skills is essential. PROFESSIONAL PROFILE/SKILLS

General Office Skills:

o Advanced Computer Skills: Microsoft –71 WPM (Outlook, Excel, Word, PowerPoint, Publisher), relational databases, Adobe, internet research, global/customer portals, and Lotus Notes o Supporting multiple management teams/executives in industrious settings o College classes on executive business office procedures o Supply ordering, equipment maintenance, archiving and systematic filing

Leadership/Project Experience:

o Coordinating projects, events, committees, registrations, fund raisers, trade show booth and schedules. o Meeting facilitation, preparation, communications and recaps

Marketing/Writing Skills:

o Compilation, creation and editing of marketing materials, designs, and PowerPoints o Writing and editing pieces for fact sheets, pamphlets and handbooks o Attendance at professional PowerPoint workshop; college class on business communications

Sales/Customer Service Support:

o Customer/sales lead contacting and assistance, research, product pitches and documentation/logs o Running sales reports and tracking sales and rate of sale with Excel graphs, formulas and linking data o Greeting associates and screening calls and e-mails

Accounting/Financial Skills:

o Accounting class at Penn State Main Campus and Community College of Allegheny County o Accounts Payable/Accounts Receivable/Reconciliation--proficient with Kenexa Prove It! o Invoicing, purchase order verifying, sample ordering, and margin simulating o Spoilage deduction credit requests and rebate allocation o Financial and expense reports and accurate accounting of petty cash /check deposits

Inventory Control:

o Overseeing expensive medical demonstration equipment o Forecast reporting, inventory tracking, annual stock counts and stock shortage resolutions

Human Resource Related/Documentation Experience: o Participant in successful client exits and maintaining HIPAA file confidentiality o Initializing and updating policies and procedures manual o Processing contracts, proposals, grant narratives, initiatives, vendor documents and agreements ADMINISTRATIVE WORK EXPERIENCE (15 years)

May 2013 – Present: Grosfillex, Inc., Robesonia, Pennsylvania (Start w/ Gage Personnel) 2017 Administrative Support in Contract and Consumer Sales/2013-2016 Assistant Analyst o Accumulation of over 30 customer accounts plus prospects to administrate as follows:

Completing product/vendor set ups, quotes, sample orders, document uploads, margins, customer records with sales calculations, PowerPoint presentations and image slides.

For new and amended active accounts, facilitating manual/routing guide review meetings, signing of agreements and vendor forms, credit/account launching requests

Responding to customer inquiries of all sorts.

o Setting up booth alone at my first trade show and answering visitor questions on our products. o Researching internet for new venues, sales contacts and general facts. o Managing retail files to include annually archiving the old and making new program year files. o Generating up-to-date close out listings and product catalog sheets. o Participating in yearly inventories and ensuring calculations are accurate. o Initiating monthly meetings to keep open communications between key account managers and production scheduler and to improve keeping forecasts current and product ready. o Incorporation of daily item watches to proactively avoid needless fulfillment deficiencies. o Renovation of projection reports to be more quick and reader-friendly and to add visual graphs.

January 2012 – April 2013: Administrative Professional, Bethlehem/Allentown, Pennsylvania Assignments with Integrity Personnel, Kelly Services, Manpower & Express Professionals o Locations: Olympus / Lehigh University / infoGenius / Airgas / EEWP o Control of medical demonstration equipment and support to sizeable sales team involving timely arrival and return of equipment and solving last minute testing concerns. o Fill-in for financial analyst on maternity leave: product reviews, contracts, terminations and reports. o Bringing office up-to-date with W-9 records, CEO expense reports, warehouse tallies, human resource archiving, order scans, shared drive clean up and storage of architectural plans. o Establishing news / events bulletin boards for leadership gifts staff and keeping up calendar. o Serving offices desiring help with record postings, file classifying, and customer calls.

December 2006 – December 2011: Private Industry Council of Lehigh Valley, Allentown, Pennsylvania Administrative Assistant – Employment, Advancement and Retention Network (CareerLink services)

(2009-2011 to Director / 2006-2008 to Program Coordinator Manager) o Creation of procedure books and modifying regularly according to frequent program changes o Designing and composing departmental fact sheets, success stories, flyers, brochures and PowerPoints showing our services and achievements to partnering organizations and clients. o Tactical in presenting draft agendas ahead to director for Local Management Committee meetings based upon prior discussions and in conducting essential communications to members. o Heading of Government Achievement Award 2011 committee involving assigning members and myself to interview successful clients, to write pieces and to select ones to submit to State resulting in one of our clients chosen to be awarded at the annual PA Hershey conference. o Recognitions of successful job seekers with rewards and posting photos on job retention board. o Restructuring and deleting common computer files allowing more space and better ability to find. o Formulation of client exit surveys and Excel charts for CEO to present quarterly at Local Management Committee meetings and to demonstrate our department’s performance outcomes. o Upon discovering necessity for colleagues to be more computer literate in Outlook, the responsibility of offering such trainings to staff internally was undertaken and often taught by me. o Relieving director of excessive tasks by tracking and ensuring State deadlines met, following up on assignments to other staff and supervising special projects. o Experience with governmental grant narratives, funding requests, proposals, and action plans. o Supportive of HIPAA security laws by nightly putting away left out client files and locking safely along with training new staff when called upon and sending security reminders to existing team.

September 2006 – December 2006 (+varied times): Administrative Professional, Allentown, Pennsylvania Assignments with Integrity Personnel and Manpower

o Locations: LANTA / Kutztown University / Reynolds H2O / Anixter / Akrion o Quickly learning purchasing job and bus part familiarity for LANTA maintenance as fill-in for purchase clerk on maternity leave: invoice processing, bus part ordering/stocking and inventory start. o Lending flexible hand to offices wanting accounting reports, filing, appointment scheduling, cargo expediting and answering sales calls and orders.

February 2005 – September 2006 (Start w/ Integrity Personnel): Lehigh Valley Economic Development Corporation, Bethlehem, Pennsylvania Front Desk Receptionist with Administrative Duties o Development of strong computer, communication and professional etiquette skills in greeting CEOs of local businesses and screening of incoming calls, e-mails and solicitations. o Volunteer support for marketing team when short of staff o Wise management of stock supplies based upon evaluating usage, comparing brand pricing and ordering bulk, valued costs for popular items

o Organization of marketing materials room with totals given to better assess future orders o Compilation of a current business incentives pamphlet by gathering facts from partnering organizations and rewriting and composing blurbs

o Contribution of latest real estate office specifications to business developers by contacting realtor associates and logging data in Excel for offering to clients moving to the area or relocating. o Leadership skills in superintending KIZ breakfast responses, badges, agenda and registration OTHER EXPERIENCE

Mystery shopper evaluator (Report Rating Average: 10 of 10) for Bare International

Education network co-founder, organization liaison and events/steering committee coordinator

Scouting/youth programs leadership, recruitment, training and organization of fund raising/events EDUCATION AND TRAINING

Development Workshops: Microsoft Word, Excel, PowerPoint, and Access / Management/Project Management/Business Writing/ Job Development/Better Communicator/Brochure Design/State Guidelines

Reading Area Community College, Reading, Pennsylvania - Advanced Microsoft Word / Excel

Community College of Allegheny County, Pittsburgh, Pennsylvania Secretarial Science Certificate with High Honors (GPA – 3.82) – Dean’s List/Teacher Aide

Pennsylvania State University, University Park, Pennsylvania - 1 Year, Computer Science

Bethel Park Senior High School, Bethel Park, Pennsylvania - Academic Diploma & Business Minor Wendy J. Winters ● 35 Forest View Drive, Mertztown, PA 19539 ● 610-***-**** ● ac02ni@r.postjobfree.com