RESUME

SNEHALATA RATH

D/O- Saratchandra Rath

At/ po - Kalarahanga

Via-KIIT

Dist-Khurda

BBSR-751024

Mob-no-700-***-****/985-***-****

Mail-id-''ac02n1@r.postjobfree.com''

CAREER OBJECTIVE:

I look forward towards a progressive and challenging career to prove my qualities and myself a strong desire to achieve the organizational goal keeping in mind every kind of objection resistance and obstacles as a challenge. And also I have the the capability to take the responsibility of my work.

ACADEMIC QUALIFICATION:

*Matriculation in the year 2002 from ImfalCampus High School (Rayagada)

*+2 Arts in the year 2004 from Women’s College, Rayagada

*+3 Arts in the year2007 from Rayagada College, Rayagada

* M.A.in Political Science in the year 2009 from Utka University,vanibihar

COMPUTER SKILLS:

*PGDCA

*DCA

PERSONAL SKILLS:

*Comprehensive Problem solving abilities

*Excellent Verbal written communication skills

*Ability to deal & lead with people diplomatically

*Hard Worker

*Punctual, sincere

*Listen customer silently & patiently

PROFESSIONAL EXPERIENCE:

*2 Years and 2 months experience as a Customer Care Executive at Tatwa Technology.Pvt.Ltd, Bhubaneswar

*Working in Utkal Automobiles ltd. leading dealer of Mahindra &Mahindra as an ICRE (Ingenious Customer Relationship Executive) from dt.21.2.2012 to dt.31.4.2015

*Working in Utkal Automobiles ltd. leading dealer of Mahindra &Mahindra as an CRM(Customer Relationship Manager) from 01.05.2015 to 31.5.2017.

*Also I have done work in word,excell,powerpoint,pivot table,v lookup etc. & during work I have done somany ppt also. And sending daily reports through mail & outlook also.

* Solving customer complain through phone & also through face to face meeting.

*Sending bulky sms to customer during camp.

* I have look over the front office work, customer waiting laungue,guide the house keeping staff for customer serving & also for making the office neat & clean etc.

HOBBIES:

*Listening Music

*Chatting with friends

*Watching movies

*Making new dishes through watching videos on net during free time

*Shopping

PERSONAL PROFILE:

Name-SNEHALATA RATH

Father’s Name-SARAT CHANDRA RATH

Gender-Female

Marital Status-Single

D.O.B-5th may 1987

Nationality-Indian

Religion-Hindu

PRESENT ADDRESS

Plot-no-N6/351

At- Jayadev vihar

Po-Irc village

Bhubaneswar

Pin-751015

DECLARATION:

I here by declare that the above mentioned information is correct upto my knowledge and, I bear the responsibility for the correctness of the above mentioned particulars.

Date: Signature Place: Bhubaneswar SNEHALATA RATH

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