~ SALES/OPERATIONS MANAGEMENT POSITION ~

Areas of Focus: Operations ~ Facilities ~ Sales

Qualifications Profile

Seasoned, proactive, and highly organized professional with broad-based experience in business management and development, coupled with extensive knowledge in sales and account management. Possess a proven track record of dependability and integrity in leading cross-functional teams to expedite processes toward the achievement of corporate goals and objectives. Thrive at providing encouragement and motivation to staff and colleagues in driving organizational performance and productivity. Equipped with excellent communications skills and expertise in building harmonious relationships with staff, personnel, vendors, and clients. Proficient in Microsoft Office Suite (Word, Excel, and Outlook) and additional industry-specific programs.

Areas of Expertise

Business Operations and Optimization § Leadership, Training, and Team Building

§ Customer Service § Collaborations and Interpersonal Relations Management

§ Event Management § Facility Management § Sales Optimization § Project Management

§ Time Management and Organization § Conflict Resolution § Account Management

Relevant Experience

lOGISTICS AND PROCUREMENT MANAGER 2017–Present

Immodo Energy Services Corp.., Fresno, CA

Worked collaboratively with the business development, project finance, design and engineering, construction management, legal, and accounts payable teams to identify cost negotiation and pricing opportunities for margin improvement.

Worked with finance team to improve the efficiency of procurement reporting to financing partners.

Worked with suppliers to schedule and/or expedite deliveries and resolve shortages, missed or late deliveries and other problems.

Maintained knowledge of all organizational and governmental rules affecting purchases, and provide information about these rules to organization staff members and to vendors.

Continually identified margin improvement opportunities and lead implementation/updates across all applicable projects.

Developed and maintained strong relationships with all vendors to ensure competitive pricing and close control over all logistics.

asset manager 2016–2017

Osborne & associates, Fresno, CA

Supervise, and develop the Home Renovations Dept. – including all personnel, programs, and assets.

Sourced, vetted, and implemented company’s first project management software for Home Renovations.

Tasked with procuring, monitoring and maintaining all company fleet vehicles.

Established new benchmarks and parameters to monitor expenses and increase efficiency of projects.

Negotiate competitive pricing with vendors, suppliers, and labor.

Responsible for the overall production cycle of 50+ projects simultaneously at any given time.

Project and Operations Manager 2013–2016

California Solar Systems, Fresno, CA

Designed, developed, and implemented all procedures and programs utilized company-wide for the purposes of tracking inventory, permits, installations, and troubleshoots.

Conducted company-wide training in the effective utilization of said procedures and programs.

In charge of managing the staff and daily operations of the Central California division.

Successfully launched company’s first in-house installation department – this included the hiring of all personnel and procurement of all required equipment, materials, and resources.

Responsible for maintaining favorable relationships with city, county, and utility officials within numerous jurisdictions in the State of California.

Develop, plan, coordinate and manage all aspects of solar energy projects from concept through to completion.

Expected to complete all projects according to strict deadlines and within budget.

Overcome technical challenges by collaborating with industry manufacturers (Enphase, CanadianSolar, SMA America, ABB/Power One, Trina Solar, Locus Energy, etc.).

Coach and develop crews on job sites to ensure quality and improve techniques.

Resolve customer complaints or concerns involving the installation process.

Determine and assess the need for additional staff and/or subcontractors during the project cycle.

Maintain cohesive relationships with all solar/electrical distributors and ensure competitive pricing of materials.

Provide quarterly job cost analysis reports to superiors, tracking all facets of each project – including labor, solar materials, electrical materials, and miscellaneous costs.

Respond to unforeseen project challenges and effectively navigate the team to successful job completion.

Responsible for inputting all staff hours, ordering all office and warehouse materials/supplies, and tracking division expenses on a daily basis.

Directly manage all warehouse, office, and installation team members – including Permit Runners, Warehouse Manager, Foremen, Roof Leads, and Installers.

Received rapid promotions, from Warehouse Manager, to Operations Manager, to Project/Operations Manager due to exceptional performance and efficiency in accomplishing all assigned tasks.

Training and Development Manager 2011–2013

24 Carrots Catering & Events, Irvine, CA

Oversaw all facets of hiring and training new staff.

Designed and implemented training policies and procedures

Supervised daily functions of a staff consisting of 200 servers and 20 event managers.

Organized staff schedules for events.

Conducted various on-site training and applied leadership skills in overseeing events.

Promoted and established numerous employee recognition programs.

Rendered expert administration of corrective and disciplinary actions.

Provided guidance and motivation to elevate staff’s morale and performance.

Received rapid promotions, from server, event manager, to training manager due to exceptional performance and efficiency in accomplishing all assigned tasks.

Highly regarded as an outstanding professional and awarded numerous times while working as event manager.

Warehouse Operations Manager 2006–2007

Ceramic Magnetics Inc., Anaheim, CA

Supervised and organized the west coast facility of a multimillion dollar steel company

Managed workflow and daily operations such as shipping, receiving, packing, restocking, and inventory control for extremely delicate and expensive merchandise.

Proficient in invoice and work order generation

Worked closely with corporate headquarters and operations to achieve proper pricing and distribution of products.

Performed cold calls to generate leads and increase order volume.

Increased efficiency and streamlined procedures to ensure customer satisfaction.

Managed multiple vendor relations and stipulated competitive vendor pricing

Supervised forklift operations, ensuring safety protocols were followed

Business Development Manager 2001–2004

Corelink Staffing, Irvine, CA

Successfully developed and optimized business while servicing multiple key accounts.

Capitalized on networking and cold calling expertise, resulting in business development and expansion.

Surpassed annual sales quotas for the company’s top ten accounts.

Scheduling Team Manager 1999–2001

First American Title, Santa Ana, CA

Directly managed a team of notary schedulers and took charge of designating necessary tasks.

Consistently exceeded daily quota signings through proper utilization of time and effort.

Other Experience

Superintendent 2010

Mike Lynch Construction Group, Tustin, CA

Sprint/Nextel National Sales Representative 2004–2006

Comscape Communications, Tustin, CA

Server 2000–2001

Hard Rock Café, New Port Beach, CA

Server 1999–2000

King’s Fish House, Anaheim, CA

Server 1997–1998

Mimi’s Café, Irvine, CA

Education

Bachelor of Science in Aviation Science and Professional Pilot/Airport Administration

Degree Candidate

Utah Valley University, Orem, UT

Coursework in General Education

Santiago Canyon College, Orange, CA

Professional Training and Certifications

Professional Pilot Training and Certification, 2011

Orbic Air, Van Nuys, CA § Los Angeles Helicopters, Long Beach, CA

Commercial Pilot Rotorcraft – Helicopter § Certified Flight Instructor Rotorcraft - Helicopter

Instrument Rating § Certified Flight Instructor-Instrument Rating

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