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Customer Service Human Resource

Location:
Kings Mountain, NC
Posted:
June 29, 2017

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Resume:

Elizabeth Pruitt

**** ******* ***** **

Shelby, NC 28150

704-***-****

ac02kc@r.postjobfree.com

EDUCATION

East Rutherford High School, Forest City, NC

Diploma 1981

Concentration in Accounting, Keyboarding, and Business Courses

Cleveland Community College, Shelby, NC

Accounting Associate of Applied Science Degree 2010

Concentration in Accounting, Personal Finance, Money Management, Lotus and Word Processing

WORK EXPERIENCE

Alco Metal Fabrications, Kings Mountain, NC

Office Assistant/Buyer 2017-present

Answer (2) Line Telephone Interacting with customers and venders. Must screen calls, take messages and orders from customers and relay messages to Plant Manager. Calculate employee time cards and record on excel sheets. Ability to calculate quotes based on time and material and provides via QuickBooks to customers. Prepare delivery tickets, purchase orders and quotes using QuickBooks. Must Order raw material per for customer jobs. Order shop supplies and business forms. Must have knowledge of credit card machine, copier and fax machine.

VPS Apparel, Shelby, NC

Office Manager 2016- 2017

Acting in the capacity of receptionist, Maintaining of Various Financial Spreadsheets (Weekly) - Financial transactions, Invoicing Track Cash Receipts, Business Projection Spreadsheet, Invoicing, Bill Payment (AP) - Monthly and as necessary (priority is to manage and control spending to ensure we operate within our means). Updated transaction spreadsheet, Collections (AR), Recruiting – Ongoing advertising and seeking of candidates for hire, General HR – Record keeping for company personnel, vendors (suppliers, insurance, etc.) and several of HR related activities. General Plant Support – Periodic daily monitoring of items below, Personnel clock-in and out, Personnel conduct, activities and general performance and General operational performance

Cleveland Community College, Shelby, NC

Office Assistant 2010-2016

Duties included assisting students, timely preparation of and management of correspondence and other documents in response to student inquiries, resolution of questions and service issues, assist with registration, and graduation process and circulate incoming mail, process return mail and maintain accurate addresses in Datatel System, process applications, documents, forms, transcripts and maintain academic records, review student information for required items

Busy Bees Bookkeeping Inc., Shelby, NC

Office/Tax Assistant 2011 (January – April)

Duties included preparing tax returns, balancing books and general office duties

Bernhardt Furniture, Cherryville, NC

Human Resource Administrator 2000 - 2008

Duties included JD Edwards Payroll (Production and Hourly), Time & Attendance System, Insurance, general office duties including filing, data entry, and switchboard, entry of associates in database, managed Workers Compensation program, administered First Aid

Shelby Yarn Company, Shelby, NC

Human Resource Assistant 1992 - 2000

Duties included ADP Payroll, Time & Attendance System, management of plant Checking Account, Insurance, general office duties including filing, data entry, and switchboard, Invoicing, Garnishments, entry of associates in database, maintained and organized personnel files, monitored Safety Program and managed Workers Compensation Program, performed drug testing

SKILLS & ABILITIES

Extensive skills in Microsoft office, Windows, Excel, photography skills and knowledge, completed courses in Photography Basics, Photo Shop, and Lightroom. Also, I have customer service experience from working in a doctor’s office. Work well with others and excel in customer service.

References Available Upon Request



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