Executive Assistant

***** ****** *** *** *****, Houston, TX ***** 832-***-****

ac02go@r.postjobfree.com

Sharai A. Wiley

Obj ec t i v e

To obtain a position that will allow me to grow into an invaluable asset to an organization by permitting me to utilize and expand my knowledge. Dedicated and focused individual who excels at prioritizing, completing multiple tasks simultaneously and following through project goals. Accomplishments

Promoted to Team Lead of the Department of Surgery and Pain Management after 2 years of employment with the PRC

Promoted to Lead Master Scheduler one year after Team Lead promotion.

Served as Lead Master Scheduler for 3 years in the PRC E x p er i e n c e

2010 – Present Baylor College of Medicine Houston, TX Lead Master Scheduler-Patient Resource Center

Responsible for creating and maintaining doctor templates across the college in Cadence.

Able to use and understand the many functions in Cadence to create and maintain doctor templates.

Advise administrators and clinical staff on how to create an effective and efficient template.

Responsible for closing and opening templates and distributing bump lists to the PRC agents.

Able to create and resolve IT tickets in Service Now. 2006 – 2010 Baylor College of Medicine Houston, TX Patient Services Coordinator-The Liver Center

Responsible for opening and closing doctor clinic in Epic.

Triaged patient calls, schedule appointments, arranged patient referral and coordinated diagnostic testing.

Knowledgeable of medical terminology and various medical insurances.

Designed electronic filing systems and maintained electronic medical records.

Responsible for administrative and general office duties. 2004 – 2006 Pro-Staff at Texas Children’s Hospital Houston, TX Clinical Support Coordinator-Transplant Services

Effectively managed site operations in health services, medical and therapeutic environment.

Organized and scheduled daily operations of health programs and services for Transplant Services.

Coordinated staff, assured quality patient care, coordinated volunteers and supervised patient treatment. E du ca t io n

1998 - 2002 Dillard University New Orleans, LA

B.A. in Speech Communications and Theatre Arts

Minor in Mass Communications

Re f ere n c e s

References are available on request.

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