Education
Arabic English German French
Computer & Technical Skills
Programming:
C++,C#, Java, PHP, HTML, Visual Basic,Android Development, .NET,Microsoft Visual Studio, Eclipse, Xcode, FrontPage,Web Services.
Databases, BPM, ERP:
SQL Server Management Studio, MS SQL Server, Oracle Enterprise Manager PL/SQL, MS Access, SCADA, Lawson, Kronos, FootPrints and Bizagi business process modeler.
Managerial Skills:
Data Collection, Internal\External Corporate Communications, Reports Writing, Strategic Planning, Process Development/Analysis and Improvement, Business Development, Customer-service focused, Team Leadership, Account Management, Application Production Support, Project Management, System Administration.
Office:
Fast Typing Skills, MS Office, MS Visio, MS Project, Webuilder, Photoshop, QuickReports, Adobe Illustrator, Dreamweaver, Corel Paint Shop Pro, Social media skills, and other applications.
August 2013 – April 2015:
Master’s of Business Administration and Leadership – University of Charleston
(Healthcare Management focus)
September 2008 – July 2013:
Business Informatics Engineering/ Bachelor of Science – Wadi International University September 2008 - June 2009:
Syrian Baccalaureate – Amal Private School
Languages
Joseph S. Youssef
******@*****.*** 650-***-**** (very flexible with relocating) linkedin.com/in/jyoussef
Publications
1. “Fundamentals of Internet security” WIU Library ;p 23 -2011 2. “Business Informatics Applications Using Mobile Operating Systems” WIU Library; p 49 -2013 3. “Understanding Hardware Acceleration and its Applications” WIU Spectrum Magazine -2012 Training, Work Experience
1. Systems Analyst – Healthcare Informatics at Charleston Area Medical Center APR 2015 - Present
- Windows Applications Administrator -Cerner Implementation and transition -Database Management and Administration -Web Applications Development -Database Administrator SQL/MySQL DBA
-SharePoint Specialist (Certified) -Project Management -Reports Writing (Certified)
-Provide support and staff education for change control and system updates.
-Liaison between corporate clinical executives and external software vendors\developers.
- Overseeing implementation of a new system including data migration
-Kronos, Lawson, BMC Footprints(Certified), SCCM, Visio, CITRIX, LANDESK and others.
-System Administrator for BMC Footprints(Certified) and CourseMill Edutrack and other ERP web applications.
2. Systems Analyst intern at Briggs & Stratton MAR 2015 - APR 2015
- Developed innovative system solutions to support business objectives.
- Trained new employees and field personnel on the comprehensive use of the computer network\web apps.
- Conducting requirements analysis and preparing specific proposals for modified or replacement systems.
-Analyzes and designs solutions to address varied and highly complex business needs. 3. Consultant \ Sys. Analyst Intern at Global AlertLink Next Connexions, LLC JAN 2014 - MAY 2015
- Helped in the implementation of the GlobalAlertLink ERP crisis management web-based software to Triana Energy, LLC.
- Produced project feasibility and cost analysis reports. – Testing systems before and after updates.
- Process design, analysis, improvement, and management for the GAL software.
-Train employees after major software updates and new releases periodically. 4. Systems Administrator Consultant at Triana Energy,LLC JAN 2014 - OCT 2015
-SQL Reports, Crystal Reports -Multiple Windows applications administration
-Business Process design using the corporate ERP application -Visio flowcharts design 5. Corporate Project: Developing the Official Mobile App of the WIU “WIU Mobile” -2013
-The mobile app is now available on the university official website wiu.edu.sy 6. System Analyst Consultant at MTN MAR 2011 - FEB 2013
- Mobile device management -Assists in software/application implementations.
- Provides 2nd and 3rd tier application support for CRM and ERP systems. 7. Internship at Bank Of Syria And Overseas, BLOM Bank Group JUL 2011-AUG 2011
-Operations and Corporate Commercial units training. 1. Web Design \ Visual Basic Programming issued by ME Informatics Institute -2003 2. International Computer Driving License Certificate issued by SCS - 2011 3. Core Solutions of Microsoft Sharepoint Server 2013 Issued by Microsoft -AUG 2015 4. Web Development with Microsoft Visual Studio 2010 (OLL) by Microsoft -JUL 2015 5. BMC FootPrints Service Core : Administering Certificate by BMC -JAN 2017 Personal \ Volunteer Work
Certificates
Senior Church Scout member
Volunteer at American Heart Association
Volunteer Red Crescent- First Aid Specialist
Honors & Awards
1. West Virginia Statewide Business Plan Competition Finalist -Dec 2014 2. ACM Certificate of Achievement Award with Honorable mention -2012 3. ACM “Relentless Developer” Award with Honorable mention -2012 4. WIU Delegate to the ACPC National Programing contest Latakia -2012
Professional Membership:
ACM- Association for Computing Machinery