Senior IT Manager 20+ years success leading technology innovation.

Brian R. Clayton

Dayton, OH

937-***-**** ac0229@r.postjobfree.com

linkedin.com/in/brian-clayton-78086b13

Senior-Level IT Manager

20+ years’ success leading technology innovation for high-growth organizations

Repeated success guiding the development and implementation of enterprise information technology (IT) strategy credited with incorporating established and emerging technologies to achieve maximum operational impacts. Talent for recruiting and training technical professionals and leading large, geographically dispersed teams. Expert presenter, negotiator, and businessperson; able to forge solid relationships with strategic partners and build consensus across multiple organizational levels.

Highlights of Expertise

Strategic & Tactical Infrastructure Planning

ERP Implementation & Optimization

Vendor & Supplier Relationship Management

Contract Development / Negotiations

Full Life Cycle Project Management

Team Building & Leadership

Capital & Operations Budgets

Staff Development Programs

Exceeding Service-level Agreements

Cyber Security / Information Assurance

Career Experience

Taft Stettinius & Hollister LLP, Cincinnati, Ohio

Earned promotion and delivered executive-level leadership with full accountability for all technology initiatives spanning 9 offices and over 400 attorneys in 6 states. Remained hands on with a focus on data center optimization, workflow and application integration development, and support center continual improvement.

CHIEF INFORMATION OFFICER (2011 to 2017)

Modernized and enhanced enterprise information technology systems supporting 750+ users with cost-effective, resource-efficient solutions that ensured information security, network availability, and agile frameworks to respond quickly to changing client requirements. Built and developed several top-performing and geographically distributed teams comprised of 40 technical professionals and 4 direct reports. Administered capital expenditures and operations budgets for technology based products and services. Negotiated and managed service and vendor contracts.

Improved efficiency of resource allocation through the creation of firm-wide policies for technology-related procurement and staffing, and streamlined inventory control processes using ServiceNow.

Achieved ISO 27001 certification developing a comprehensive information security framework that minimizes and mitigates corporate risk and enabled a higher level of transparency with clients.

Fostered strategic alliances with external stakeholders by participating in customer advisory boards and attending key supplier roundtable events to build product roadmaps in alignment with firm goals.

Minimized increases in staffing requirements despite tremendous growth through automating IT services and operations and collaborating on critical system workflows.

Integrated technology systems and operations on tight timelines following several mergers, lateral group acquisitions and large projects, merging data, linking tools, and updating best practices.

Reduced confusing query returns from multiple document management repositories and aligned system platforms to run more effectively by consolidating into a centralized, highly managed system.

Updated user experience every two years by designing, testing, and delivering a new virtual desktop deployment configuration using current operating systems, applications, and user experience tools.

TECHNICAL OPERATIONS MANAGER (2006 to 2011)

Led and motivated a team of 15+ staff members to guide technical operations spanning multiple facets of information systems including data center operations, endpoint devices, software applications, and service desk support. Cultivated and managed positive supplier relationships.

Established new IT processes and workflows including the first help desk system, change control, project management, tiered support, systems monitoring, and management-automation.

Introduced new technologies including spam control, MPLS/PTP data communications, VOIP phone systems, and a modernized mobile device management system.

Developed and maintained a robust security risk management process to thoroughly and accurately assess, evaluate, assign, and remediate security related risks.

Designed and implemented a successful network infrastructure including LAN and WAN hardware, Internet and wireless connections, circuits, routers, switches and firewalls; data center infrastructure including major updates and optimization with Windows servers, VMWare, SQL and SAN environments (NetApp, Pure); terminal services farm including servers, software, upgrades, patches, policies, scripts, security, load balancing, application packaging/deployment, performance tuning, and overall day-to-day operations.

Sebaly Shillito + Dyer, LPA, Dayton, OH

Planned and implemented technology initiatives at a 30+ attorney single office legal firm.

DIRECTOR OF INFORMATION SYSTEMS (2001 to 2006)

Established and expanded technical operations, directing a team of 2 team technical professionals and meeting tight budget constraints.

Improved services to end users by establishing an efficient service desk to swiftly resolve incidents.

Facilitated cost-effective storage and management of electronic documents and images by establishing a document management system.

Implemented effective e-discovery tools to gather electronic data during the legal process.

Enhanced remote storage and data processing capabilities by building a data center.

ADDITIONAL EXPERIENCE

Director of Information Systems (1996 – 2001) Coolidge Wall Womsley & Lombard LPA, Dayton, OH

Systems Analyst (1994 – 1996) Rippe & Kingston Systems, Cincinnati, OH

Education & Credentials

Completed coursework toward Computer Information Systems Degree

Sinclair Community College, Dayton, OH

Professional Development: ITIL v3 Foundation Certified; Certified Information Security Manager (CISM), In Progress (test scheduled August 2017); Certified in Risk and Information Systems Control (CRISC), In Progress; Certified Information Systems Security Professional (CISSP) Certification, In Progress

Technical Proficiencies: Microsoft Windows and Office 365 tenant mgmt., Windows Terminal Services, Active Directory; Computers/Servers: HP Servers, HP Desktops and Laptops, Apple computers/tablets, MS Surface notebooks/tablets; Network: General network (data and voice) knowledge, various network equipment (routers, switches, firewalls, etc.), and environments, analysis, routing/switching, TCP/IP, DNS, DHCP, VLAN, MPLS/IPVPN technology, QoS features, Wireless LAN technology; IPT, VoIP technology, SIP based solutions, Cisco Jabber, Microsoft Lync/Skype for Business, Video Conferencing, Riverbed, Talari, Meraki (Cisco) enterprise based Wi-Fi; Data Center Ops: Understanding of server operations, systems, and patching procedures, Windows Server 2008/2012, VMWare, Microsoft System Center Configuration Manager (SCCM); network monitoring and management systems (Service Now, SolarWinds, Nagios, Spiceworks); Mobility: Mobile Iron, BES, IOS, Android, Microsoft; Information Management: iManage, Varonis; Applications/AppDev: SharePoint, ServiceNow, IntApp, Microsoft Dynamics Dynamics (CRM), Microsoft SQL Server 2008/201, Reporting Services (SSRS); eDiscovery: Summmation, Relativity, iPro; Security: encryption, TCP/IP, HTTP, DNS, web application security, data loss prevention, mobile device management, Strong familiarity with control frameworks (e.g., ISO, COBIT, JSOX and NIST, Familiar with common security tools such as IDS, IPS, Firewalls, E-mail gateways, Proxies, Experience with structured SE process such as SDLC.

Affiliations: International Legal Technology Association (ILTA), member of various committees including the inaugural LegalSEC Steering committee; InfraGard (Ohio), member.

References

Available upon request

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