Professional Summary

Skills

Work History

KEESHA MILTON

*** ******** *****, ****** *******, GA 30127 (H) 678-***-**** ac01yq@r.postjobfree.com To obtain a management position where my skills, strategic thinking and leadership abilities will be utilized in my daily duties. Highly effective management professional emphasizing innovation and creativity in solving complex problems. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results. Account Management & Sales

Strong client relations

Quick learner

Articulate and well-spoken

Strategic sales knowledge

Project Manager

Process improvement

Cash flow analysis

Budget development

Risk management

Fiscal budgeting

Cost reduction strategies

Project planning and development

Budgeting and forecasting

Senior Partner Manager 08/2012 to Current

Worldpay – Atlanta, GA

Managed a point of sale portfolio specific to niche markets in winery, pharmacy and restaurant verticals generating over 10 million in annual net revenue. Worked with Legal and Pricing to renegotiate new contractual residual offerings for current Partners.

Instrumental in monetizing point of sale referral portfolio offerings, achieving 106% of 2016 goals.

Cultivated and maintain strong commercial relationships with key partners. Partnered successfully with Product, Marketing, Pricing and Legal departments to produce revenue generating customer referral programs.

Initiated effective rollout campaigns of new enterprise point of sale solutions bundled with merchant services.

Engaged Partners in revenue producing opportunities such as email and calling campaigns to generate more leads and sales.

Established quarterly and yearly goals in which I am held accountable for each Partner's performance.

Client Services Manager 09/2006 to 08/2012

Law Office of Ross Gelfand – Roswell, GA

Managed a team of 3 Client Service Representatives. Exceeded company objectives of generating revenue off of dormant judgments month over month.

Assisted in asset searches and employment verifications for garnishment purposes. Created new revenue streams through recurring billing fees on payment options. Trained staff on operating procedures and company services. Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.

Prepared for trials by conducting legal research and drafting pleadings. Worked as a team with attorneys, administrative assistants and fellow legal assistants. Paralegal 06/2005 to 09/2006

Moore Ingram Johnson & Steele, LLP – Marietta, GA

Prepared Legal Pleadings, such as Motions, Summons, Complaints and other correspondence letters on non-domestic civil issues for this General Litigation Firm. Communicated directly with attorneys and clients, clerks, respondents, court reporters, private servers and law enforcement.

Gained expertise in researching cases and discovery requests as well as prepared responses to counterclaims, garnishments, motions for discovery sanctions, motions for summary judgments, and motions to dismiss.

Trained Legal Assistants on preparing Merge Forms and Excel spreadsheets. Investigated facts and law of cases, using pertinent sources to determine causes of action and to prepare cases.

Directed and coordinated law office activity, including delivery of subpoenas. Litigation Supervisor 09/2003 to 02/2005

Western Union Financial Services – Saint Charles, MO Supervised a team of 8 fraud analyst.

Identified fraud risks associated with credit card money transfers conducted over the phone resulting in credit card chargebacks.

Developed new procedures and workflow through the Six Sigma process. Played a critical role in tripling division revenues by reducing the Credit Card accounts receivable from 4.1 million to 2.5 million.

Ran and analyzed monthly revenue risk reports for the executive team. Unit Manager 02/2001 to 09/2003

Financial Asset Management – Saint Charles, MO

Worked directly with Collection Manager to successfully train, manage and motivate a team of 20 collection representatives.

Managed a $250 million student loan portfolio.

Education

Monitored the timely receipt and reconciliation of student loan collections in accordance with government policies.

Serviced over 2000 accounts on a diverse collection portfolio. Coordinated upper management's market visits and key account calls. Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations. Bachelor of Science: Film, Mass Communications May 2002 Lindenwood University - St. Louis, MO.

Coursework in Business Design and Art Leadership.

Contact this candidate