-Experience Summary

Karikalan is an IT professional with around 12 Years of working experience in Documentum 7i/6i/5i Products spanning various phases of the Software Development Lifecycle in Life Sciences, Manufacturing and Mobile Domains. As a Documentum Administrator, he worked on large content-managementupgrade, high availability web-based applications and systems in client/server, internet, intranet and multi-tier architectures using Documentum Products that includes WebTop, DQL,DFC etc as a Documentum Administrator managing end to end Documentum server support and co-ordination with the business. His extensive experience includes Business Application Support Operations, troubleshooting and resolving problems for Documentum applications as well as issues related with upgrade and migration and of Documentum applications. Karikalan S also worked with Weblogic, Webshere, and Tomcat application servers. He possesses good communication skills and works very well in a team environment and also as an individual contributor.

Technical Skills

Hardware / Platforms

UNIX (Sun Solaris, HP-UX), Windows 2012/NT/XP

Technology

Documentum Administrator 7.3, 7.2, 7.1, 6.7 SP1,6.5SP2,6.0 and 5.3 Documentum Query Language (DQL), D2, Web Top 6.8, 6.7SP1,6.5SP2 and 5.3 Web Development Kit (wdk), Documentum Foundation Classes(DFC), Content Server 7.1, 6.7 SP1,6.5SP2,6.0 and 5.3, Index Server, Xplore, Enterprise Search Services(ESS), Branch Office Caching Services (BOCS), Accelerated Content Services (ACS), Regulatory Submission Suite(eCTDXpress, ISM, Publisher), Captiva, Teamsite and Essbase.

RDMS Products

SQL Server Reporting Services, SQL Query Tuning and Optimization, ORACLE Administration

App Servers

Websphere, Weblogic Server, Tomcat, Solaris

Tools

Eclipse, Samson, Open View, Edit Plus

Version Control Systems

Microsoft VSS, .NET Technologies

Education and Certifications

Master of Computer Applications

Periyar Maniammai Engineering college of technology, Bharathidasan university. Trichy, Tamilnadu- India

2001 - 2004

Relevant Project Experience

Project #9

Title

Technical Lead

Client

GSK(GlaxoSimthKline), USA

Tools

D2, Documentum 7.3. 7.2, 6.7SP1 and 6.5 Products

Team Size

9

Role

Technical Lead (Documentum)

Period

Sep 2015 – Till Date

Project Description / Objective

GlaxoSmithKline plc (GSK) is a British multinational pharmaceutical company headquartered in Brentford, London. It was the world's sixth-largest pharmaceutical company in 2014. It was established in 2000 by a merger of Glaxo Welcome and SmithKline Beecham

Documentum used at GSK by deployed as an infrastructure component of our technical computing environment. Ad hoc shared departmental usage of the supported core services like document check-in/checkout, version control, Document-level security, web virtual links provide for consumption of stored content over the internet. Structured Deere written Documentum applications.

Role and Responsibilities

Documentum Upgrade from 6.7SP2 to 7.3 version, High Availability Server creation & tuning, Server Installation, debugging, servicing user requests, applying patches to the existing applications, code fix and working with EMC support

Responsible for creating Docbase and setup various users, groups, ACLs and alias sets to access these Docbases as per guidelines established in the design document Interacting with Clients

Effectively handle availability, incident, and problem management.

Tracking SLA deliveries and timelines of application teams

Providing reports for customer on the weekly status of incidents, service requests, outages, root causes for outages, productivity of resources, risks, changes

Provide assistance for the implementation of application monitoring to support problem identification and root cause analysis

Customer Support for storing and retrieving the Engineering documents

Responsible for resolving critical incident

Participate in security audits of the existing environments

Effectively managed the transitions of several new applications

Provide direction to the team for ticket management, closure of critical incidents, backlogs and problem records and handle escalations based on impact and severity.

Project #8

Organization

IBM India

Title

Enterprise Tools

Client

John Deere, USA

Tools

Documentum 7.1, 6.7SP1, Teamsite and Essbase.

Team Size

18

Role

Technical Lead (Documentum)

Period

Aug 2012 – Till Date

Project Description / Objective

Since its founding in 1837, John Deere has seen a great many changes in its business, its products, its services. In 1837, John Deere, blacksmith and inventor, had little more than a blacksmith shop, a piece of discarded polished steel, and an idea that would help farmers, changing the face of agriculture for all time.

Documentum used at johndeere by deployed as an infrastructure component of our technical computing environment. Ad hoc shared departmental usage of the supported core services like document check-in/checkout, version control, Document-level security, web virtual links provide for consumption of stored content over the internet. Structured Deere written Documentum applications. PMDS authoring &EPOP marketing Bulletin delivery, Tir Deere Ag equipment owner and repair manual authoring with language translation. Frame link Deere Turf equipment owner and repair manual authoring.

Role and Responsibilities

Documentum Upgrade from 6.7SP1 to 7.1 version, High Availability Server creation & tuning, Server Installation, debugging, servicing user requests, applying patches to the existing applications, code fix and working with EMC support

Responsible for creating Docbase and setup various users, groups, ACLs and alias sets to access these Docbases as per guidelines established in the design document Interacting with Clients

Effectively handle availability, incident, and problem management.

Tracking SLA deliveries and timelines of application teams

Providing reports for customer on the weekly status of incidents, service requests, outages, root causes for outages, productivity of resources, risks, changes

Provide assistance for the implementation of application monitoring to support problem identification and root cause analysis

Customer Support for storing and retrieving the Engineering documents

Responsible for resolving critical incident

Participate in security audits of the existing environments

Effectively managed the transitions of several new applications

Provide direction to the team for ticket management, closure of critical incidents, backlogs and problem records and handle escalations based on impact and severity.

Project #7

Organization

RADISS Tech Services Pvt. Ltd

Title

TAP (Tenant Access Platform)

Client

Simon Group, USA

Tools

Documentum 6.7 and 6.5 Products, Insight Publisher suite

Team Size

10

Role

Documentum Administrator

Period

Sep 2011 – April 2012

Project Description / Objective

Simon Property Group, Inc. is an S&P 500 company and the largest real estate company in the U.S. The Company currently owns or has an interest in more than 380 properties comprising in excess of 259million square feet of gross leasable area in North America, Europe and Asia.

TAP (Tenant Access Platform) is a web-based document management system that streamlines the lease process and allows users to view and work with a document from anywhere, via the Internet. TAP will enhance the lease negotiation business cycle by automating the workflow process and by providing lease tracking, management reporting and an aggregated central information source TAP's primary purpose can be summarized by the following three objectives. This Project deals with sustaining a Content Management Repository, which provides interactive interfaces to manage Content and Metadata. Business rules used by the Client during publishing are simplified using Workflows and Lifecycles. This tool helps the client in performing the Asset lifecycle management Activities to a greater extent and optimizes the time taken for preparing the Articles.

Role and Responsibilities

Documentum Upgrade from 6.5 to 6.7 version, High Availability Server creation & tuning, Server Installation, debugging, servicing user requests, applying patches to the existing applications, code fix and working with EMC support

Responsible for creating Docbases and setup various users, groups, ACLs and alias sets to access these Docbases as per guidelines established in the design document Interacting with Clients

Installed the Documentum index server.

Effectively handle availability, incident, and problem management.

Tracking SLA deliveries and timelines of application teams

Providing reports for customer on the weekly status of incidents, service requests, outages, root causes for outages, productivity of resources, risks, changes

Provide assistance for the implementation of application monitoring to support problem identification and root cause analysis

Customer Support for storing and retrieving the Engineering documents

Responsible for resolving critical incident

Participate in security audits of the existing environments

Effectively managed the transitions of several new applications

Provide direction to the team for ticket management, closure of critical incidents, backlogs and problem records and handle escalations based on impact and severity.

Project #6

Organization

Wipro Info Tech

Title

Documentum, Captiva, ISI Integration

Client

Pfizer Pharmaceuticals

Technologies

Documentum 6.5 Products, ISI Publisher, eCTDExpress, Captiva

Team Size

12

Role

Documentum Migration Engineer

Period

Jun 2010 – Sep 2011

Location

Gurgoan - Delhi

Project Description / Objective

This Project deals aim at the integration of the Documentum Global Document Management System with ISI Suite that includes ISI, eCTDExpress and Admin Module. It also involves migration of content and metadata b/w Oracle Systems and establishes proper transactions across each Agent in the workspace. The ISI Regulatory Suite is a commercially available suite of applications designed to support the publishing of electronic common technical documents (eCTD) and other non-eCTD regulatory submission related documents. The suite is licensed by GSK from Image Solutions Incorporated (ISI). The suite consists of end-user applications and a number of server-based agents which perform designated tasks in support of the applications. The applications:

eCTDXPress (XPress) – the primary, end-user application to support the publishing of documents in the electronic Common Technical Document (eCTD) format.

ISI Publisher (Publisher) - the primary, end-user application to support electronic and paper publishing of traditional regulatory documents.

ISM - application to manage and configure the Suite.

Virtual Link Manager – specialized utility to support the management of Adobe Acrobat bookmarks and links within the eCTDXPress and ISI Publisher applications.

Role and Responsibilities

As a Documentum Migration Engineer, provides guidelines to teams for best practices for complex migration, risk identification, analysis and mitigation approach finalizing and review. He is also responsible for the technical feasibility analysis and migration approach finalization. Karikalan coordinates with PM stream and the Tech stream and fills the technical gap between them and defines the pre migration and post migration activities and their sequencing. Other activities include assistance with serious issue resolution, proactive communication and mitigation of risks and issues to Pfizer.

Other responsibilities includes

Review architecture VM for Documentum & ISI systems

Worked with business to understand the migration requirements and deliver the solution

Worked with Disaster Recovery Manager to conduct ITCP planning for ISI

Managed, designed and engineered the Documentum infrastructure from start to finish which includes customization of Documentum 6.0 Products

Provided an infrastructure builds to operational/support teams.

Provided a third level support to operational/support team to install & maintain Documentum apps

Designed Content Delivery solutions for code and web contents deployments using Objected Oriented Perl and XML.

Developed a Content Delivery application which has routed distribution as a key feature.

Designed and developed a custom automated workflow for content/code approval process.

Worked with developers to create a migration plan to update the content and metadata properties after the ISI integration

Project #05

Organization

Accel Front Line Pvt. Ltd.

Title

DAL (Document Asset Library)

Client

Chemical Abstract Society, USA

Technologies

Documentum 5.3 / 6.0 SP1 Products

Team Size

8

Role

Documentum Administrator (Support)

Period

Jan-2009 to Feb 2010

Location

Chennai - India

Project Description / Objective

CAS chose Documentum, as a Content Management solution to maintain centralized repository and structured environment for their Proposal creation, Business policies & Procedures. The objectives are to minimize expediting of documents, reduce search time for documents and minimize document re-formatting and re-creation.

Role and Responsibilities

Led the Help Desk ticketing system.

Responsible for monitoring the servers at regular intervals.

Coordinated the weekly server maintenance tasks. Provided incident management during any server outages.

Worked with the EMC Support staff for identifying and resolving problem records and known issues.

Coordinated with the Development Team for any application release tasks.

Executive Member for approving any new architecture and infrastructure changes.

Project #04

Organization

Accel Front Line Pvt. Ltd.

Title

Encyclopedia

Client

TD Bank, USA

Technologies

Jdk 1.5, Content Server 5.3sp2, DFC 5.3 sp2

Team Size

5

Role

Documentum Support Engineer

Period

Feb 2008 to Dec 2008

Location

Chennai - India

Project Description / Objective

Encyclopedia is the Portal to all relevant commercial information about major products and services. The current initiative focuses on revamping the Encyclopedia application with the changes to the products & services and to modify the application into a frameless application to resolve the time out issues that are currently experienced in the existing application. The current application was developed in 2 phases. Phase 1 has more part of designing the TDD, preparing HTML mockup for the UI screens and Developing Frameless Energy Encyclopedia with new Click streams & Navigation and Phase 2 incorporate entire development part, migrating data and testing phases

Role and Responsibilities

Responsible for debugging problems arising during the Migration Activity

Responsible for the requirement gathering and Project Maintenance Activities

Test Case & Deployment Document design

Client Interactions at regular intervals.

Responsible for any server Uninstall, Install and upgrade Activities

Project #03

Organization

Accel Front Line Pvt. Ltd.

Title

STEMS

Client

Annexure Busch, USA

Technologies

Content Server 5.3, Web Top Kit 5.3, Eclipse3.1, DFC

Team Size

7

Role

Support Engineer

Period

March 2007 to Feb 2008

Location

Chennai - India

Project Description / Objective

The goal of this project is to develop an Application through which access to the documents used by the BP Finance can be controlled. It was implemented in four different locations in Europe, which streamlines the Asset Management with the respective internal Organizations. It also enhances the business processes for content Management and Archival mechanism using the Workflow and Lifecycle services

Role and Responsibilities

Responsible for debugging problems arising during the Migration Activity

Responsible for the requirement gathering and Project Maintenance Activities

Test Case & Deployment Document design

Client Interactions at regular intervals.

Responsible for any server Uninstall, Install and upgrade Activities

Project #02

Organization

Kuber Info Solutions

Title

Dena Bank – BI 360

Client

Dena Bank

Technologies

C#,Asp.Net, Sql Server 2000 and Java Script

Team Size

7

Role

UI interface, Design and Coding

Period

June 2006 to Feb 2007

Location

Chennai - India

Project Description / Objective

BI360 contains stand-alone executable at the ALPM branches and Web based solution at CBS branches. In addition, it provides appropriate interface to acquire data from the Dena Bank’s existing software systems like CBS and ALPM as flat files. Additional data which are the gap data entries required for MIS reporting are captured by BI360 at the branch level. These data are then aggregated at various levels for reporting. The stand-alone executable at ALPM branches will be a single user application at the branches and would help the branches in adding data to the server at the HO on a day today basis. HO will host its own website for CBS branches.

Role and Responsibilities

Analysis and design of databases and user interfaces

Web development, all layers from database to services to user interfaces

Supporting legacy systems with backups of all cases to/from parallel systems

Implementing software development life cycle policies and procedures

Highly adaptable in quickly changing technical environments with very strong organizational

Project #01

Organization

Kuber Info Solutions

Title

Union Bank of India

Client

Union Bank

Technologies

C#,Asp.Net,Sql Server 2005 and Java Script

Team Size

12

Role

UI interface, Design and Coding

Period

May 2005 to May 2006

Location

Chennai, India

Project Description / Objective

The current version of Best-B for UBI will be available in three flavors. A web based reporting solution at RO, FGMO and HO levels, a stand-alone executable at the ALPM branches and Web based solution at CBS branches. Best - B provides appropriate interface to acquire data from the UBI's existing software systems like CBS and ALPM as flat files. Additional data required to perform MIS reporting are captured by BEST-B at the branch level. These data are then aggregated at various levels for reporting. The stand-alone executable at ALPM branches will be a single user application at the branches and would help the branches in adding data to the server at the HO on a day today basis. HO will host its own website for CBS branches. This website would provide an interface to the users by using tool bars / menus to access various reports at various departments.

Role and Responsibilities

Analysis and design of databases and user interfaces

Web development, all layers from database to services to user interfaces

Supporting legacy systems with backups of all cases to/from parallel systems

Implementing software development life cycle policies and procedures

Highly adaptable in quickly changing technical environments with very strong organizational

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