Roseline Deravil

**** **** ******* **. ** Apt. **5 Huntsville, AL 35806

Home#: (305) - 919 - 9113

Cell#: (786) - 925 - 1947

E-mail: ac01v5@r.postjobfree.com

Career Overview:

I am a hard working and dedicated employee motivated to maintain customer satisfaction and contribute to company success. I am proficient and reliable. I follow directions as given.

Core Strengths:

Telephone inquiries

Bilingual (English/Creole)

Adaptability

Listening skills

Excellent communication skills

Fast learner

Energetic work attitude

Member of BPA (Business People of America)

Member of CECF (Career Education Clubs of Florida)

Industry Certified in Dreamweaver

Education Background:

School: North Miami Senior High School

Major: General Studies

Graduatig Year: May of 2014

School: Alabama A& M University

Major: Biology Candidate

Graduating Year: May of 2018

Work Experience:

Company: Walmart (6140 University Dr. Huntsville, Al 35806)

Position: Sale’s Associate Dates: 06/2016-Present

Providing customers with the best customer service possible, ensuring that they enjoy their shopping experience.

Works with other departments to ensure that all customer related issues are attended to.

Assists customers in person and via telephone.

Making a connection with customers to understand their needs and performing to the best of my ability to help them obtain their wants and needs.

Promoted to back up customer service manager position.

Company: Macy's (19535 Biscayne Blvd., Aventura, FL 33160)

Position: Sale's Associate Date: 05/2014-08/2015

Helps and Greets customers entering the store determine what each customer needs.

Works as a team member performing duties, assistance and cleaning while providing excellent customer service.

Assists customers in person and via telephone.

Making a connection with customers in order to sale products.

Volunteer Experience:

Company: Miami's Children Hospital (3100 SW 62nd Avenue, Miami FL 33155) Position: Shadowee/Volunteer Supervisor: Oldine Pierre Contact:786-***-**** Date: February 2014-July 2014

Kept children entertained (singing songs, reading books, taking them on walks throughout the hospital floor.)

Kept areas cleaned, sanitized, and safe for children

Observed Nurse Pierre perform Lab Draws

Observed Nurse Pierre perform Assessments

Observed Nurse Pierre administer medicine and communicate percinate information with doctors.

Observed Nurse Pierre communicate with patients and families.

Activities & Leadership:

High School: 2010-2014

Dance Team Captain

Church: 2011-2014

Assistant Dance Team Leader

Youth Program Leader

College: 2014-Present

Member of Alabama A&M University Choir

Member Of Voluptuous Bulldog Beauties Student Organization

Member of the Biology Club

Member of Sigma Alpha Iota International Music Fraternity Inc.

References: Available upon request

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