EVA GONZALEZ

Elgin, IL ● 630-***-**** ● ac01uy@r.postjobfree.com

INTERNAL CONSULTANT / HR GENERALIST / MANAGEMENT LIASION SENIOR HUMAN RESOURCES MANAGER with 16+ years of generalist background. Change agent who is highly innovative and solution-driven linking human capital to strategic business results. Offering over 10 years of HR management experience with repeated success implementing best practices and transforming underperforming HR units into strategic cost-effective entities.

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Employee Relations

Talent Management

Training and Development

Change Management

Compensation & Benefits

Talent Acquisition

Policy Development

HR Information Systems

Organizational Development

PROFESSIONAL EXPERIENCE

BRIDGESTONE RETAIL OPERATIONS, Woodridge, IL 2015 – 2017 Senior Human Resources Business Partner, Chicago Region Company operates the world's largest chain of company-owned auto care and tire stores. With four retail brands and 2,200 stores nationwide. Directly oversaw talent management, compensation, benefits, employee relations, talent acquisition and compliance for 1200+ employees. Major accomplishments:

Implemented annual merit cycle for hourly teammates

Created a Mentor Program for Area Managers

Established a Region Safety Counsel

Assisted with the implementation of BSRO HR Score Card

Conducted a market wage analysis to establish competitive rates for Technicians

Created entry-level tech pay structure

Developed Aspiring SM, MP and AM Programs

Streamlined HR processes and procedures

Managed RPO implementation

Decreased turnover by 10%

Assisted with implementation of I-9 Tracker System

Held leadership coaching and training sessions

Built strong relationships with management through effective store contacts FRESENIUS KABI USA, INC., Melrose Park, IL 2007 – 2014 Senior Human Resources Manager

Overhaul of Human Resources Department for a global pharmaceutical company that focuses on injectable pharmaceuticals and medical devices used to care for critically and chronically ill patients. Managed a staff of four and oversaw talent management, compensation, benefits, employee relations, talent acquisition and compliance for 600+ employees. Major accomplishments:

Participated in the monthly Executive Board Metrics Meeting

Managed high volume recruiting to accommodate growth and market demands

Cut department operating budget by 50%

Managed an OFCCP inspection which resulted in a favorable desk audit

Implemented a 12-hour shift production schedule

Helped decrease overtime in the production plant by 30%

Significantly decreased the number of EEOC and DHR claims by heavily coaching management on properly addressing performance gaps and behavioral issues

Increased quality of security services and decreased costs by 40% by switching vendors

Successfully managed human capital for a spinoff and an acquisition Eva Gonzalez ● Elgin, IL ● 630-***-**** ● ac01uy@r.postjobfree.com ● Page 2 of 3

Created an HR Training Module for new managers/supervisors

Saved over $1M in recruiting costs

Implemented new starting rates and improved turnover by 150% in hourly labor force MECALUX USA, INC., Melrose Park, IL 2004 – 2007

Human Resources Manager

Established a Human Resources Department for a leading company in the storage systems market specializing in the design, manufacturing, sale and services of steel racking, warehouse automation, warehouse management software and other storage solutions. Managed a staff of five and oversaw talent acquisition, training and development, talent management, HRIS, compensation, benefits, employee relations and compliance for 350+ employees. Responsible for benefit plan design and compensation structure. Wrote and enforced policies and procedures affecting day-to-day operations, disputed unemployment claims, union avoidance, conducted internal investigations and served as a resource in EEOC discrimination cases. Major accomplishments:

Wrote new policy manual detailing comprehensive policies and procedures for employees

Implemented a new vacation policy to cut cost by 25%

Decreased overtime in the production plant by 300%

Created a Performance Appraisal Program

Decreased WC premiums by 30% by having the NCCI reclassifying our class codes

Implemented a training/orientation program for production employees

Improved management leadership skills by coaching managers/supervisors on hiring, disciplinary action and employment law

Decreased security and janitorial costs by 20% by in-housing both functions

Streamlined payroll process by upgrading time clocks and HRIS software VERICLAIM, INC., Chicago, IL 2002 – 2004

Human Resources Manager

Established the Human Resources Department for a global loss adjusting and claims management company with 24 offices throughout the U.S. Managed a staff of three and oversaw talent acquisition, training and development, talent management, HRIS, compensation, benefits, employee relations and compliance for 300+ employees. Wrote and enforced policies and procedures affecting day-to-day operations, conducted internal investigations and assisted with corporate risk management. Responsible for benefit plan design including negotiation of premiums and maintained vendor relations with Cigna, Aetna, Jefferson Pilot, The Hartford, Marsh and Putnam Investments. Supported the CEO in budgetary and strategic HR initiatives and counseled all levels of management on hiring and disciplinary issues. Major accomplishments:

Revised employee manual and company policies and procedures

Reduced department mailing costs by $10,000

Created attendance record keeping system which cut costs by $15,000

Reduced adjuster salaries by 20% and created a more productive workforce by redesigning the compensation package for sales force

EMPLOYEE UNIVERSE, Glen Ellyn, IL 2002

Human Resources Lead

Small startup delivering payroll solutions, employee relations and benefits administration for an employee base of 3,500+ associates for Jays Foods, Andre Boudin Bakeries, Stonebridge Country Club, Proficient Networks and VeriClaim, Inc. Supervised call center activities, oversaw issues tracking database, administered benefits and interpreted company policies and procedures. Prepared reports for regulatory/operational reporting, resolved payroll issues, and counseled all levels of management on hiring and disciplinary issues. Major accomplishments:

Gained company credibility by establishing solid relationships with key individuals

Provided a higher level of service to clients by improving communication between call center and payroll departments and cross training personnel

Eva Gonzalez ● Elgin, IL ● 630-***-**** ● ac01uy@r.postjobfree.com ● Page 3 of 3 LINCOLN FINANCIAL GROUP, Schaumburg, IL 1999 – 2001 Senior Human Resources Specialist

Company is one of the oldest and largest stock insurance companies in the United States. Coordinated compensation, benefits, employee relations and all other related resources for 350+ employees. Administered benefits and interpreted company policies, performed employee orientations and exit interviews, counseled all levels of management on hiring and disciplinary issues, prepared reports for regulatory/operational reporting and coordinated various aspects of company’s professional development initiatives. Major accomplishments:

Increased the proficiency of department by automating various HR functions

Improved the orientation program by creating a Power Point presentation highlighting benefits and key policies

Established a central self-service HR resource for employees by creating and maintaining the company HR Intranet site ACCURATE PERSONNEL, Carol Stream, IL 1997 – 1999

Staffing Consultant

One of Chicagoland’s finest staffing services specialized in providing custom staffing solutions to mainly industrial companies. Experienced in staffing and scheduling of manufacturing and clerical personnel. Prescreened candidates, interviewed over 1000 candidates, maintained employee files, and assisted Payroll Department. EDUCATION & PROFESSIONAL DEVELOPMENT

B.S., Business Management, Emphasis in Human Resources Management Northern Illinois University, DeKalb, IL

B.A., Spanish Language and Literature

Northern Illinois University, DeKalb, IL

LANGUAGE SKILLS

Fluent in Spanish

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