Marketing, Recruiting, Management and Human Resources

TERESA A. JANES

Memphis, TN ***** ac01to@r.postjobfree.com 901-***-****

Education

Austin Peay State University Clarksville. TN Bachelor of Business Administration 1990-1994

Tennessee Academy of Cosmetology Bartlett, TN Diploma for Esthetics/License 2000

Tennessee Academy of Cosmetology Bartlett, TN Diploma for Nail Technology/License Pending 2004

Tennessee Academy of Cosmetology Bartlett, TN Diploma for Instructor/License Pending 2009

Skills & Computer Knowledge

Experience in working with software programs to create webpages, production plans, sales forecast, flowcharts, forms, manuals, showbooks, presentations, advertising & marketing materials, proposals, business cards, flyers, brochures, etc.

Experience in training employees on various business procedures, policies and software.

Extensive experience with Microsoft Office- Word, Excel, Outlook, Publisher, Access, PowerPoint, FrontPage, Schedule+ -- Various Software

Programs/Applications such as: Desktop Publishing – Spreadsheets – Media -- Photo Editing – Database - Entertainment – Accounting – Scheduling - Website Creation & Maintenance Internet Explorer, Mozilla Firefox, Google Chrome, Opera & Safari Web Browsers – MSDOS, Android & Windows, scanners, digital cameras, facsimiles, smartphones, tablets, software installation, PC maintenance/backups, and more

Employment

GMR Marketing 05/16 – 05/17

Market Manager (Wireless Client)

Developed a working knowledge of the client’s primary demographic and market.

Established a relationship with the client to work together to meet their program goals by gaining an understanding of the communities surrounding the client’s stores and creating new, innovative marketing strategies to promote the brand.

Worked with the client to build marketing plans and research events that aligned with the communities targeting their consumer base and exceeding market goals while staying within budget.

Created partnerships with local business and organizations that align with the client’s market

Responsible for hiring, training, overseeing, scheduling, mentoring, and managing a team of Senior Brand Ambassadors (SBA), Lead Brand Ambassador (LBA), Brand Ambassadors (BAs) and an Assistant Manager, as well as providing them with the guidance and tools necessary to execute the program efficiently.

Responsible for managing and evaluating the growth of the Market and Team.

Ensured that the team built brand and company awareness at program events. Ensured the brand was always represented positively.

Attended program trainings to keep up to date on current and relevant promotions and information related to the client and market.

Responsible for setup, execution and breakdown of events.

Maintained storage units and company assets

-Any other duties that help contribute to the success of the program

Fedex Express 11/14 – 09/16

Material Handler (part time)

Performing clerical functions including maintaining follow-up files, creating and updating forms, and assembling materials for reports.

Scanning packages according to procedures. Completing all related paperwork and manifests in an accurate and timely manner.

Operating mechanized ramp equipment. Maintaining radio communication with appropriate personnel. Properly handling packages covered by regulatory requirements, including live animals and perishable goods. Separating packages by service type and destination, in accordance with established procedures. Reviewing size and weight of packages to ensure conformance with service requested.

Transporting packages and freight to sort and heavyweight areas. Assisting in ensuring vehicles and containers are loaded/unloaded in a safe and efficient manner including dangerous goods, in accordance with proper packaging and freight handling techniques.

Ensuring the safe, efficient buildup/breakdown of pallets. Ensures broken down freight is properly stored, staged and protected from the elements at all times.

Acosta Sales & Marketing/ SPAR Business Services 08/11 – 12/15

Convergence Marketing 07/10 – 12/15

Merchandiser/Team Lead (part time)

Managing, leading and scheduling a team of field representatives. Partnering with store personnel and co-workers to achieve and maintain merchandising excellence, discuss changes, and build an effective working relationship.

Effectively and accurately work with web based applications to indicate work availability, check schedule for work assignments, accept work assignments, receive work documentation and information, record work start and completion times, record work mileage, record work expenses, record work time and attendance, and complete training activities.

Effectively and accurately prepare, process, submit, and manage documentation related to assigned project work. Reporting and discuss observations and issues with Area Managers

Performing duties such as maintaining store shelf standards and inventory, including rotation of products, displaying merchandise properly, placing shelf strips, attaching tags properly, checking date codes, evaluating plan-o-gram integrity, and processing packouts, restocks and reorders. Assisting in gathering and moving materials, supplies, fixtures and equipment necessary for the assigned project work. Reading and following plan-o-grams/modulars to effectively complete project work.

American Cancer Society (non-profit program contract ended) 11/09 – 02/12

News Specialist

Researched topics, interviewed doctors, patients, nurse, and counselors in additional to people in the community, and drafted new stories to be published in local newspapers and magazines about health disparities in order to teach awareness and educate the public about prevention, treatment and coping methods.

Ogilvy Action (formerly 141 Worldwide Boomerang & K & L Marketing) (limited work) 11/04 – 12/14

Program Manager, Southeast Market Coordinator & Field Marketing Representative

Recruited, screened, interviewed, hired, and staffed employees for various programs; Placed employment ads; Handled new hire paperwork. Effectively motivated, supported & trained employees. Transported employees and materials to events.

Supervised & coordinated payroll and commission for over forty employees; Coordinated & conducted in person meetings, training sessions and conference calls.

Supported upper level management. Arranged travel for field representatives and management, including air, hotel, cab, car rental, restaurant and events. Coordinated events and participated in venue acquisition.

Created PowerPoint presentations and flyers. Performed accounting, personnel, human resources, marketing, and customer service roles.

Completed field representative duties including holding tabling events, distributing premiums/flyers at tradeshows, festivals and guerilla events, demonstrating products and encouraging sales, auditing, mystery shopping, point of purchase placement, business to business customer service visits, holding employee appreciation events and additional experiential marketing roles.

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MTM (Model Talent Management) (business sold/restructured) 1/06 – 05/08

Promotional Model/Brand Ambassador/Promotions Manager/Makeup Artist (part time/contract based)

Trained, managed and staffed talent for various agency events and jobs; Monitored the event/job and ensured that it ran smoothly

Recruited models and actors, networked with industry professionals; Responded to client and talent inquiries and complaints

Key Makeup artist for photo shoots, commercials, videos, etc

John Casablancas Modeling & Career Center (business sold/restructured) 2/04 – 05/08

Instructor/Promotions Manager/Receptionist (part time)

Front Desk Management clerical duties to include bookkeeping and handling inquiries

Sales and promotion of John Casablanca programs which included scouting new talent, interviewing candidates, pursuing sales leads, networking with industry professionals, and managing students

Managed and staffed freeze models for community events; Participated in career fairs and other lead generating events

Taught pre-teen, women's, and men's professional modeling/acting courses.

Cosmic Concepts/Media Star Promotions (program ended in Memphis) 2/04 – 12/07

Field Marketing Representative/Spokesmodel

Consumer engagement with adult tobacco users 21 year of age or older within nightlife and retail establishments

Inventory management and reconciliation of program assets including coupons, cigarettes and premiums

Client interaction and venue acquisition; overseeing of promotional activity

Pettit’s Lawnscapes (laid off due to season) 8/03 – 1/04

Executive Secretary

Clerical duties; Billing and Collections for corporations and individual clients.

Scheduled service appointments and handled service grievances.

Randolph Occupational Medicine Services 10/02 – 06/03

Office Manager

Provided high-level administrative support.

Medical coding & Insurance billing; Patient billing & collections; Physician credentialing. Assisted with patient care.

Scheduled, coordinated and organized activities such as meetings, health fairs, medical events, travel, conferences and activities.

Established, developed, maintained and updated filing system. Created presentations and spreadsheets.

Completed expense reports accurately and in a timely fashion. Balanced banking accounts. Performed special projects as assigned.

Contributed to business effectiveness by identifying long-term and short-term problems & solutions; recommended options and courses of action; implemented directives

Adecco (Staffing Agency- formerly Olsten) (temporary employment) 9/01 – 9/02

Administrative Secretary for UT Medical Health Science Center

Provided high-level administrative support to include telephone coverage, copier projects, mail handling, supplies control and necessary communications internally and externally. Organized and prioritized large volumes of information and calls.

Assisted supervisors in the management of their schedules. Scheduled and organized activities such as meetings, travel, conferences and activities. Scheduled conference rooms and meetings, in addition to coordinating food and technology for meetings.

Sorted and distributed mail. Handled correspondence including letters, memos, forms, policies, and any other types of correspondence. Typed and designed general correspondences, memos, charts, tables, graphs, etc. Proofread copy for spelling, grammar, and layout, making appropriate changes. Responsible for accuracy and clarity of final copy.

Responsible for animal procurement and follow up.

Assisted with adherence to deadlines by maintaining a tickler file of follow up material and due dates Completed operational requirements by following internal policies and procedures. Performed special projects as assigned.

Other Experience/Qualifications

Executive/Secretarial/Customer Support/Office Management/Marketing/Merchandising

Coordinate & conduct meetings, quality audits, seminars, & training in person or via conference call

Effectively motivate, support & train employees and upper level management; supervise & coordinate payroll and commission; Perform accounting, personnel, marketing, human resource, customer service and purchasing functions.

Answer and route telephone calls in an interpersonal effective manner; Travel arrangements; Respond to customer, employee, & vendor inquiries and complaints by phone and in-person;

Tradeshow/Event coordination; Recruiting, interviewing, staffing, & training; Brand Marketing; Product Demonstration (Brand Ambassador/Spokesmodel); Guerilla Event Management, Premium Distribution, Event Venue Acquisition

Manage client relationship in client facing programs

Operations/Manufacturing/Warehousing/Medical/Spa

Inventory Planning, Bill of Materials, & New Product Development; Purchasing materials and products from US and Overseas Vendors; Assigning product UPC’s and descriptions; Developing standards and costing products and gift sets.

Development of shipping standards; Ensuring shipments from warehouse are delivered to destination; Filing & tracking freight claims for lost or damaged freight.

Selling off of discontinued and salvaged product; Handling and tracking of customer product returns through personally developed returns system in Microsoft Access.

Supervise and set up assembly lines for production of promotional product gift sets & displays

Ensure compliance with company procedures, Obtain & maintain ISO Certification.

Assist with patient care; Medical coding & Insurance billing; Patient billing & collections; Physician credentialing; Coordination of health fairs & medical events; Providing skin care and/or nail consultations & services, Scheduling of medical & spa appointments

Honors & Activities

Volunteer & Facilitator for American Cancer Society’s Look Good, Feel Better Program; Volunteer for Dress for Success

Received two four year Academic Scholarships; Austin Peay Excellence Leader, Advisor to Assist Peers & Coordinator of Cultural Awareness; Tutor of English/Literature, Business, Math, & Computer Courses; Member of University Programs Council; Member of Phi Beta Lambda & Alpha Kappa Psi Business Fraternities, Inc.

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