TERESA KACZMARCZYK

***-** **** **** *****, Apt B-1A, Kew Gardens, NY 11418

347-***-**** • 917-***-**** • ac01lc@r.postjobfree.com

SUMMARY

Senior Project Manager with solid expertise in digital, interactive and print media. Specializes in: Websites, Mobile, Videos/Animation, Interactive Sales Aids, Apps, 3D animation, SEO, SEM, Social Media and all things digital. Exceptional communication and client management skills. Bright, enthusiastic and outgoing, works well under pressure and consistently surpasses client expectations. Proven supervisory and team-building skills. Experience of working directly with senior-level business leaders. Strong internal and external communicator; strong project management, budget management, creative, technical and influencing skills. Solid understanding of web technologies and third party applications and platforms. Highly effective communicator with strong written and oral communication, customer presentation, and proposal development skills.

PROFESSIONAL EXPERIENCE

May 2015-Present: IBM - New York, NY

Digital Project Manager/Scrum Master (Consultant)

Manages projects and communicates project status to IBM stakeholders

Effectively communicates services to internal prospect and other service providers by developing assets that convey internal service offerings and Client successes

Manages the department financial position as part of a larger organization

Collaborates and communicates with Clients, managers, creative teams, production and technical teams

Supports Management in developing new business and Client relationships

Manages web based projects, complex applications, advertising campaigns and all things digital

Scrum Master on fast moving, high visibility digital agile scrum projects

Selects and manages resources thru the full lifecycle of a project

Dec 2014-May 2015: MSCI - New York, NY

Digital Project Manager (Consultant)

Managed a complete redesign of a highly complex financial website: https://www.msci.com

Interacted daily with a Marketing team, technical lead, executive management and international development teams

Coordinated various website components with internal resources, vendors and multiple internal stakeholders

Reported weekly to the CTO on the progress and secured additional resources as needed

Supervised complex QA of the website on desktop and mobile browsers

Coordinated live launch of the website and training for various marketing resources with hands-on access to updates

Expedited website connectivity to internal CRM tracking of landing pages with white paper download and Salesforce connectivity

Managed development in Agile Scrum Methodology

May 2014-October 2014: Broadridge Financial Solutions 1 Park Ave., New York, NY 10016

Digital Program Manager (Consultant)

Managed development and execution of digital initiatives and programs touching a variety of digital channels to develop customer centric online marketing experiences that expand digital presence and ultimately impact revenue

Partnered with internal and external teams to deliver best-in-class digital communications: websites, landing pages, microsites, emails, banners, Social Media and other digital assets as needed

Worked with the Marketing, Strategic Relationship and Technology groups to understand business objectives and translate these into successful digital marketing strategies, programs and tactics

Proactively managed all aspects of vendor relationships including budgets and timelines

Drafted and edited detailed business requirement documentation

Developed detailed project plans for all projects and managed them to a successful completion on time and budget

Managed the QA process including business, user, development and legal reviews

Held all projects accountable to a high quality standard, including all specified business/user requirements and overarching brand guidelines and standards

Worked with various tools (Jira, WebEx, Google Analytics, and internal applications) to expedite and support projects

Partnered with internal and external technology resources to maintain and evolve a suite of business focused digital marketing applications

Worked with the Marketing team to enhance the LinkedIn, Twitter, Google+ and Slide Share presence and connect them to the web properties to enhance SEO and entice Social Media follow up

Hands on in digital design

November 2013-April 2014: CDM New York 220 East 42nd Street, New York, NY 10017

Senior Project Manager (Consultant)

Developed project estimates and project plans

Provided scope of work details for all offline and online projects: project deliverables, assumptions, resources required, budget, timelines and Risk mitigation plans

Determined financial forecasts and resource plans that map to those forecasts based on the agreed to scope of work.

Determined best course of action and recovery plans for at-risk projects

Ensured teams are managing project budgets – regularly communicating to the team hours allocated, hours burned, remaining hours

Influenced digital work through communication of digital best practices

Partnered to ensure the day-to-day work that the team is delivering is managed well by working with the team to resolve issues quickly

Proactively managed resource needs by driving conversations on current and upcoming needs with Sr. Team member to determine best solutions

Mentored and motivated junior staff of the Project Management team

Recognized team training needs and plans training sessions

Prepared all scope change documentation for Clients approval

Provided Clients as well as the internal team with all production schedules and critical milestones

Worked with Account Executives, Copywriters, Art Directors, Developers and Coordinators to fulfill client requests and expectations

Self-motivated to learn, educate and advocate for emerging technologies and their place within client tactics

July 2013-November 2013: CAHG 220 East 42nd Street, New York, NY 10017

Digital Project Manager (Consultant)

Directed and managed the execution of multichannel media projects from inception through completion to ensure that projects are completed on time, within budget, error free and meet internal and external stakeholder needs

Collaborated with the Senior Account and Creative brand team leaders to develop a Creative/Project Brief in support of the client’s strategic objectives

Motivated and directed the project team

Managed communication and collaboration with the internal brand team in support of the client’s strategic objectives. Communicated regularly with all project constituents (internal and client) to address questions, concerns, feedback, and proactively addressed obstacles to maintain overall team collaboration and quality project output

Worked in concert with Account Management, Creative and Finance to ensure all projects remain on budget and within scope

Worked closely with Senior Account and Creative leaders to determine internal resource allocation to assure timely project progression and completion within approved budget

Partnered with all team members to ensure flawless project execution

Effectively communicated with senior level managers and project team in a project-oriented setting

Provided estimates and timelines for complex digital projects, advised team and Clients on budget and timing shifts

March 2013-June 2013: PALIO-IGNITE, INVENTIVE HEALTH Digital 450 W. 15 Street, New York, NY 10011

Project Manager (Consultant)

Built and structured project teams to ensure maximum performance. Provided purpose, direction and motivation to team. Clarified and communicated project objectives and success criteria

Responsible for managing large projects from beginning to completion: developing documentation, time lines, project tracking, status reports and meetings. Kept a cross-functional team on track and on budget – monitored projects daily and managed completion to budget metrics and time lines. Responsible for resolving project conflicts and issues

Managed and monitored resource utilization, made resource requests and worked with cross-capability leaders to ensure that all resources are appropriately utilized between various branches of the international organization

Managed the QA of client work/product. Responsible for making sure all deliverables are appropriately reviewed and tested before sent to clients

Ensured key project-wide roles and responsibilities are defined. Ensured the use of best practices and applied lessons learned from previous projects. Ensured a positive, collaborative work environment for the team

Managed third-party partner and/or vendor relationships, as necessary

Provided and maintained clear and consistent communication of project status to all partners and executives

September 2012-February 2013: SCHOLASTIC 557 Broadway, New York NY 10012

Digital Project Manager – Storia (Consultant)

Ensured smooth implementation and operation of strategic marketing initiatives across online, print and video with consideration to marketing performance measurement

Produced and managed the execution of worldwide, regional or local marketing and promotional deliverables in collaboration with teams across Creative Services

Managed project production schedules, timelines and resources as they relate to advertising, Internet marketing, company-wide promotions and events, email and marketing tools and monitors process effectiveness and continuous improvement.

Produced and managed web site and micro site design, banner ads, SEO, SEM, DM, POS pieces, ppt presentations, and video production

Managed vendors as well as internal and external contractors to bring about on-brand creative adhering to tight schedules.

Managed teams comprised of strategists, visual designers, copywriters, user experience designers, engineers and developers

Collaborated with cross-functional teams on deliverables for web, video and mobile applications to take a project from conception through testing and production to final launch

Streamlined processes to make them most efficient resulting in time and costs savings for example: revamped entire process of large email campaigns implementation resulting in 50% costs savings

June 2011-July 2012: AMC NETWORKS INC. 11 Penn Plaza, New York, NY 10001

Digital Project Manager/Sr. Web/Print Designer/Developer/ (Consultant)

Project managed all website related work and coordinated management of vendor relationships, internal and freelance developers

Project managed a ground-up revamp of the PRC website: managed vendor selection, coordinated with technology team to arrive at requirements for the redesign, and with major stack-holders and management to ensure smooth implementation.

Worked closely with executives across the organization to coordinate and expedite marketing presentations on the web and in print

Ran statistics and optimized the website for SEO

Liaised with content providers, key business partners and technology teams to expedite their online business objectives and goals

Updated departmental management about website status, potential enhancements and ongoing initiatives

Designed and maintained the company website (http://www.amcnetworks.com/default) and Press Resource Center website (http://press.amcnetworks.com)

Hands on in digital design and HTML coding

January 2011-June 2011: NEW YORK CITY DEPARTMENT OF EDUCATION 44-36 Vernon Blvd. Long Island City, NY 11101

Project Manager/Senior Web/Print Designer/ (Consultant)

Project managed all web based and digital projects for a web based Application Team

Redesigned the interfaces of all user applications and developed a style guide for the Application Group

Worked across the organization to develop brand standards and identify new opportunities to enhance the brand across all mediums

Designed print materials, including brochures, direct mail, presentations, trade show booth designs and other forms of marketing collateral, online and interactive advertising, animation and video

Hands on in digital design and HTML coding

April 2009-Present: TK-PRODUCTION, NEW YORK, NY

Sr. Project Manager/Creative Director

Works as an independent consultant on and off site for a wide variety of clients

Provides Project Management, Creative Direction and Art Direction

Assembles teams for website projects including: writers, designers, producers, programmers, photographers, videographers, UI/UX and SEO teams, Flash and 3D animators

Writes contracts and project manages budgets, resources and workflow from beginning to completion

Strong project management skills and experience managing multiple projects simultaneously, including creating and managing project plans and documenting project requirements

Hands on in digital design and HTML coding

1999-March 2009: COLUMBIA UNIVERSITY, NEW YORK, NY

Project Manager/Creative Director - Web Design Studio

Provided project management and creative leadership to the University Web Division. Met with Clients, estimated costs, wrote contracts and project managed all web and CD-Rom projects. Acted as liaison between clients and staff, coordinated and managed projects from beginning to end. Supervised staff of 5 full time web designers/production artists, 2 freelance artists, 3 programmers and 2 Webmasters

Art directed and oversaw all aspects of web design for the University as well as the Columbia Presbyterian Hospital Network and outside clients. Provided technical assistance and expertise to clients; advised management on software/hardware enhancements

Hired and trained all in-house and freelance staff

Grew the size of the Division by 50% to meet increased customer demand

Expanded customer base by 80% (both University and external clients) and increased revenue by 80% by adding new University and external clients

Increased customer satisfaction and retention from 50% to 95%

Promoted twice in recognition of sales and service results

Developed and implemented backup procedures for web artwork and content

Hands on in digital design and HTML coding

ADDITIONAL SKILLS

Strong communication and organizational skills. Excellent computer skills: works on Macintosh as well as PC Windows. Software: Microsoft Word, Excel, PowerPoint, Project, Adobe Creative Suite, Dreamweaver, Flash, InDesign. Advanced knowledge of HTML, CSS and Java Script, jQuery, Omniture Reports, Google Analytics, Content Management Systems (multiple platforms, including Drupal, Clickability by Upland), Basecamp and JIRA. Solid working knowledge of Agile Scrum methodology and currently enrolled in PMP Certification Program.

EDUCATION

Jagiellonian University of Cracow, Cracow, Poland, BA, Art and Theater Criticism

School of Visual Arts, New York, NY

Advanced HTML Programming, Advanced Lingo Programming and Multimedia Production.

Programs focused on advanced HTML scripting, advanced image handling, interactive programming, video, audio and shockwave for the Web and CD-ROM production.

3rd Ward Brooklyn, NY, jQuery and Interactive Web Pages.

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