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Customer Service Marketing

Location:
Detroit, MI
Salary:
Neg
Posted:
June 27, 2017

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Resume:

MALAIKA KURNEY

*** *. ***** ****., ***. A Detroit, MI 48207 313-***-**** ac01gr@r.postjobfree.com

Expertise Highlights

•More than 15 years of administrative clerical experience.

•Proficient in Office 2010 including Microsoft Word, Excel, and PowerPoint

•Designed/created proposal covers, presentations, and visitor badges

•Ability to work extremely well both independently and with others

•Performed various general office duties including:

•Data entry

•Answering telephones/greeting visitors

•Typing/formatting letters and reports

•Scheduling meetings/organizing office events

•Archiving, faxing, and filing

•Assembling reports and proposals

•Scanning and converting documents into pdf format

Education

BAKER COLLEGE ROSS BUSINESS INSTITUTION

DETROIT, MI 48226 EASTPOINTE, MI 48089

09/2009 – 04/2010 09/1989 – 06/1990

HEALTH CARE ADMINISTRATION WORD PROCESSOR/SECRETARIAL

Experience

MOTOR CITY CASINO-HOTEL, DETROIT, MI

12/14 - PRESENT

Porter

Responsibilities include ensuring a clean and safe for all guests and staff. Clean and maintain casino indoor/outdoor premises. The ultimate responsibility is to ensure great customer service. To impress the guest with the cleanliness of the facility and perform all other duties as assigned.

URS CORPORATION, SOUTHFIELD, MI

10/06 – 11/14

Marketing/Office Assistant

Provided marketing support for the Marketing Manager. Responsibilities included:

•Preparing proposal responses and presentations

•Planning, implementing and tracking marketing activities

•Support and provide office assistance in prioritizing and expedite projects and work assignments.

•Management and maintenance of client contact database

•Assisting in creation of brochures and marketing collateral

•Ability to operate office equipment, type 50-55 wpm

WAYNE STATE UNIVERSITY (CSD), DETROIT, MI

7/05 – 9/06

Research Assistant

Responsibilities included assisting the computer lab Instructor with the Word Processing Training Program. Introducing and training students to the concept of word processing. Database operations, computer terminology and hardware/software components of a computer system. While upgrading and maintaining of students grades and attendance.

ENVIRONMENTAL CONSULTING & TECHNOLOGY, INC., DETROIT, MI

4/01 -5/05

Administrative Assistant

Responsibilities included answering multi-line phone system, generating and distributing mail, preparing proposals; billings, typing correspondence letters, invoices, and purchase orders. Ordered office supplies, and greeted clients and guest. Provided assistance for five senior engineers and the Vice-President of the Detroit Regional Office.

SHAR, INC., DETROIT, MI

6/99 – 4/01

Clinical Secretary

Responsibilities included dictation, typing correspondence letters, reports and memorandums. Billings, answered multi-line phone system, ordered supplies, maintained employee files. Prepared time cards, provided support for the Operation Manager and Program Coordinator.

REFERENCES: Available upon request



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