Customer Service Manager
Resume:
KAMRAN EJAZ
Fredericskburg VA
EDUCATION
B.COM in Accountancy
Govt. College of Commerce - Sialkot September 1998 to March 2002
D.COM in Accountancy
Lahore Board of Technical Education Lahore - Sialkot September 1997 to January 1999
Matriculation in Science in Science Govt
Islamia High School Sialkot - Sialkot June 1996
VITA/TCA CERTIFICATION
2014 volunteer standards of conduct Jan 8 2015
WORK EXPERIENCE
University of Mary Washington - Fredericksburg, VA September 2016 to Present
Cook
Set up workstations with all needed ingredients and cooking equipment
Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)
Cook food in various utensils or grillers C
heck food while cooking to stir or turn Ensure great presentation by dressing dishes before they are served
Keep a sanitized and orderly environment in the kitchen
Ensure all food and other items are stored properly
Check quality of ingredients
Monitor stock and place orders when there are shortages
Castiglia Italian Restaurant - Fredericksburg, VA January 2014 to June 2016
Pizza Chef (Manager)
Set up workstations with all needed ingredients and cooking equipment
Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)
Cook food in various utensils or grillers
Check food while cooking to stir or turn
Ensure great presentation by dressing dishes before they are served
Keep a sanitized and orderly environment in the kitchen
Ensure all food and other items are stored properly
Check quality of ingredients
Monitor stock and place orders when there are shortages
Customer Service
Osteria Del Senatore - Pavia, Italy November 2009 to June 2013
Hotel Manager
Recruiting, training and supervising staff managing budgets maintaining statistical and financial records planning maintenance work, events and room bookings handling customer complaints and queries promoting and marketing the business.
Hilux Enterprises – Sialkot, Pakistan March 2001 to June 2006
Export Manager (Chief Executive)
Plan and coordinate the international shipment of goods.
During the course of the day, they may negotiate with a variety of people, such as shippers, agents and vendors, and are expected to have excellent customer service skills in dealing with customers.
As a Chief Executive ultimately responsible for all day-to-day management decisions and for implementing the Company's long and short term plans
Nasir & Co Audit Company – Sialkot, Pakistan February 2001 to April 2001
Trainee
Work as part of a team to complete and assist in the completion of audit tasks in line with agreed procedures.
Typical roles include project team member who contributes to research and data collection and analysis of data.
UNICEF – Sialkot, Pakistan January 1999 to 2001
Third Party Verifier Coordinator (Primary Education)
Participating in special education assessment meetings as well as individual Educational Planning Meetings Working with those problems in a child's living situation that affect the child’s adjustment in school (home, school, and community)
Preparing a social or developmental history on a child with a disability.
Counseling (group, individual and/or family)
Mobilizing family, school, and community resources to enable the child to learn as effectively as possible in his or her educational program
Assisting in developing positive behavioral intervention strategies.
Kebabis grill - Pavia, Italy
Manager (Cook)
Set up workstations with all needed ingredients and cooking equipment
Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)
Cook food in various utensils or grillers
Check food while cooking to stir or turn
Ensure great presentation by dressing dishes before they are served
Keep a sanitized and orderly environment in the kitchen
Ensure all food and other items are stored properly
Check quality of ingredients
Monitor stock and place orders when there are shortages recruiting, training and supervising staff managing budgets maintaining statistical and financial records planning maintenance work, events and room bookings handling customer complaints and queries promoting and marketing the business
SKILLS
Computer concepts, computer hardware, troubleshooting, assembly and repair, installation and update
Excellent speed ' writing. diploma in information technology. (less than 1 year)
LANGUAGES
English
Italian
Urdu
Punjabi
Hindi
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