Post Job Free

Resume

Sign in

Sales/Customer Service

Location:
Palm Desert, CA
Salary:
40,000+
Posted:
June 27, 2017

Contact this candidate

Resume:

Synthia Fernandes Salazar

**-*** ********* *****

Indio, CA 92203

760-***-****

Email: ac01ag@r.postjobfree.com

A self-starter and quick learner with a dynamic personality. Versatile skill set with experience in customer service, sales, written and oral communication, administration and presentations. Received award for excellence in customer service. Strong interpersonal skills and innovative problem solver. Skills Profile

• Works with internal and external customers at all levels via telephone and email, to ensure successful communication via actively listening and probing questions.

• Team Player - Enjoys sharing knowledge and encouraging development of others to achieve specific team goals.

• Planning and organizing - Refined planning and organizational skills that balance work, team support and ad-hoc responsibilities in a timely and professional manner.

• Proficient with Microsoft Word, Excel, Publisher, Power Point, ClubCater, CaterPro Member Pride

• Excellent team management skills

• Extensive knowledge of financial Management

• 15 years of country club experience

• 14 years of accounting experience

• 5 years of executive administration experience

Employment History:

Private Events Director/ Member Relations 04/11-Current ClubCorp, Inc.- Desert Falls Country ClubCorp Palm Desert, CA

• Continuous interaction with Members and guest

• Develop, organize and implement marketing of Member events/promotions

• Weekly email communications to members, Website updates, Social Media Marketing and updates/promotions

• Create and implement our “Member Connect” plan in order to increase Member retention and participation

• Responsible for achievement of Private Events sales plans, goals, and objectives. 2014 Beat sales plan by 8%, 2015 flat to plan, 2016 at 86% of plan with 42% cross goal achieved.

• Generating sufficient prospect Pipeline that support Clubs sales plan

• Weekly Cold Calls and monthly sales blitz to help keep pipeline full

• Help from creation to execution of events from parties of 10 to 250.

• Creation and Marketing of all programming collateral and documentation

• Liaison between Club, Club Committees and groups

• Work with Food & Beverage Department in creating and maintaining Banquet Event Orders & costs.

• Hostess/Serve at Events at all Club Functions

• Build lasting and strong relationships with vendors

• Coordinate and contract all Club entertainment

Executive Assistant to Regional Vice President 08/09-06/11 ClubCorp, Inc, Desert Regional Office Rancho Mirage, CA

• Assisted in communication with 18 Clubs in the Desert Region

• Maintained calendar for Regional Vice President

• Coordinated all travel for RVP

• Coordination of Regional Meetings and gathering

• Creating Power Point presentations

• Minutes for Period End Recaps

• Analysis of weekly financials for 18 clubs

• Assisted in Member communications from RVP

Controller 01/08-08/09

Southwest Plumbing, Inc Thousand Palms, CA

• Accounts Receivable

• Collections

• Contract Administration

• AIA Billings

• Pre-Liens

• Job Costing and budgeting

• G/L Maintenance

• Weekly process of in-house payroll for 24 employees

• Monthly Account Reconciliation of all cash/credit card accounts

• Supervision of Accounting Clerk and Dispatcher

Accounting Manager 07/02-08/07

Sierra Landscape Co. Palm Desert, CA

• Multiple responsibilities in accounting and human resource

• Heavy Public Works contract Administration

• Job Costing and Budgeting

• Weekly process of payroll for 300+ employees

• Reporting of Privileging Wage

• Assisted in implementing of Accounting procedures

• Liaison for Insurance Brokers and Bonding Companies Controller 03/00-06/02

V.I.P. Landscaping Bermuda Dunes, CA

• Accounts Receivable, Accounts Payables

• Collections/Cash, credit card payments

• Contract Administration

• Monthly reconciliation of all accounts

• G/L Maintenance

• Sales Tax Returns

• Job Costing and Cash Flows

Assistant Controller 05/97-03/00

The Vintage Club Master Association Indian Wells, CA

• Accounts Payable and Receivables for 7 associations and the Security Department

• Monthly and Quarterly cash reconciliation

• Bi-Weekly processing of in-house payroll for 40+ employees

• Payroll Taxes

• Assisted in Monthly G/L reconciliation

• Assisted in annual CPA audit

Executive Secretary 09/93-05/97

The Vintage Club Indian Wells, CA

• Updating weekly department calendars and functions sheets

• Maintained the budget versus cost balances for all social functions

• Organized special member events

• Assisted in processing of new Memberships

• Communication between GM and department heads, Board of Governors, Members and Vendors.

• Maintenance of GM Calendar, schedule and meetings References:

Available upon request



Contact this candidate