Shalini Dadi

Flat No. ***,Block-B,

Guptta Layout, Opp. Y.S.R.Cricket Stadium,P.M.Palem,

Email: ac00y3@r.postjobfree.com;

Mobile: 995-***-****

Date of Birth: 8th Apr 1984

Customer Care ~ Back Office ~ Office Assistant ~ Client Servicing

Over 4 Years of Impressive Experience in delivering optimum results

CAREER OBJECTIVE

To professionally attach to an organization and take innovative challenges, which give me ample scope to explore my skills in your esteemed organization and strive for excellence in the field of in Customer Care / Back Office / Office Assistance / Client Servicing.

Key Strength Areas

Positive Attitude • Enthusiastic • Good Communication Skills

PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS

Ecosmart International Company Sep 2014 to june 2015

Dubai, UAE

Part time Telemarketing

Handling Outbound Sales Call

IBM DAKSH BUSINESS PROCESS SERVICE PVT LTD.,

Visakhapatnam, India Sep 2007 to Apr 2010

IBM DAKSH in an integral part of the IBM Global Process Services, who provide solutions across various verticals such as Banking, Insurance, Travel, Telecom, Technology, Distribution, and Utilities with core expertise lies in Customer Relationship Management (CRM), Finance and Accounting (F&A), Technical Help Desk, and industry-specific Back Office and Analytics services.

Customer Care Executive

Inbound Calls Handling.

Inbound Sales calls.

SAI MARINE EXPORTS PVT LTD.,

Visakhapatnam, India Apr 2006 - Aug 2007

An Export House of complementary business units that Exports Shrimps in International Market.

Receptionist cum Account Assistant

Preparation of Bank Reconciliation Statement.

Preparation of Outstanding Statements.

Preparation of Daily Reports of Management Requirements Invoices.

Scrutiny Monthly voucher & bills.

E-mail Handling.

ACADEMIC AND PROFESSIONAL CREDENTIALS

B.Com from V.B.M.D College, 2005

Andhra University, Visakhapatnam, Andhra Pradesh, India.

Secretarial Course, 2006

Anne Jyothi Institute of Secretarial Studies, Visakhapatnam, Andhra Pradesh, India.

Diploma in Computer Application, 2000

Care Institute, Visakhapatnam, Andhra Pradesh, India.

Computer Skills

Tally 7.2 & Ms-Office.

PERSONAL DETAILS

Husband’s Name Yogendra Dadi

Sex Female

Status Married

Nationality Indian

Languages known English, Hindi & Telugu.

Permanent Address Flat No.405,Guptta Layout, Opp.Y.S.R.Cricket Stadium,

P.M.Palem, India.

References: Available upon Request

Date : Signature

Place : (ShaliSni Dadi)

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