Graduated - June ****

May **** - Present

May ***5 - May 2016

November 2014 - January 2015

January 2013 - September 2014

October 2013 - November 2013

July 2012 - August 2012

KARINA SANTANA

118 Post Ave

New York, NY

646-***-****

ac00wn@r.postjobfree.com

Summary

SKILLS

Coach, Financial, Inventory, Office, PowerPoint, Microsoft Word, Retail, Safety, Spanish, Answering phones, Managing

Education

High School for Law and Public Service, New York, New York HIGH SCHOOL DIPLOMA

Employment History

Beastmaster

Dog Walker

Communicate with clients and schedule appointments, also conduct consultations for new clients. Update clients with emails and text messages including photos and videos of their dogs. Answer inquiries related to your services. Record which dogs you walked, how long the walks were, anything abnormal that you noticed during the walk. Manage the schedule via phone, email and text message. Maintain leadership of the pack of dogs when walking multiple dogs at a time.

WHOLE FOODS MARKET

Cashier

Work as a team member performing cashier duties, product assistance and cleaning. Responsible for ringing upcustomers in a timely manner and guaranteeing high level of customer service. Provide professional and courteousservice at all times. Bag merchandise by following standard procedures. FOREVER

Sales Associate (Seasonal)

Recommended and helped customers select merchandise based on their needs.Informed customers about sales and promotions in a friendly and engaging manner. Worked as a team member to provide the highest level of service tocustomers.

POPCORN PAWZ

Supervisor

Coach, Counsel, and train employees Handle customers complaints and issues Maintained inventory and ensure itemsare in stock Maintained cleanliness and safety measures Evaluate job performances Managed retail staff. MERCY COLLEGE LEARNING CENTER

Receptionist

Managed communication throughout the center Made appointments for specific subjects Maintained a knowledge of the system Maintained safe, clean and organized center volunteer work. HEIGHTS VETERINARY CLINIC

Volunteer Assistant

Assisted Doctors in surgeries and in appointments. Handled financial transactions between customers and the clinic. Managed office communication and traffic flow of customers including, answering phones and responding to emails. Maintained a thorough knowledge of the services and products that were provided by the clinic. Reviewed lab work and oversaw the doctor explaining the lab work to customers. Languages

Spanish: Fluent

English: Native

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