Angela White
Richmond, VA *****
Cell: 202-***-****
ac00tn@r.postjobfree.com
Education
Walden University, School of Health Sciences, Minneapolis, MN, April 2014
Bachelor’s Health Care Management
Cumulative GPA: 3.94, Summa Cum Laude
Alpha Sigma Lambda, 2015, 2016, 2017
Graduation Date: May, 2018
Entry to PhD. Public Health, Fall 2018
Georgetown University, Mini Medical School, Washington DC, Spring 2016
Certificate Issued: Spring 2016
MedStar Washington Hospital Center, Washington DC, 1998
Emergency Medical Technician-EMT
Certified, 1998
Barclay Career School, Washington, DC, 1992
Registered Medical Assistant
Completed: January 1992
Licensure/Certification
BLS certified through American Heart Association, 2016-Present
Professional Experience
MedStar Georgetown Hospital, Washington, DC 2009-Present
Patient Services Manager, Interventional Radiology and Neuro-Interventional Radiology
Responsible for coordinating all the functions and activities related to patient access in the department.
Front end customer service, accurate patient registration in the approved organization electronic scheduling and billing systems, on-site insurance verification and financial counseling, accurate Time-of-Service (TOS) payment collections, and the balancing of all TOS payments using the approved organization electronic scheduling and billing system front Desk Module.
Supervise and directs the maintenance and ongoing monitoring of the patient health record in department.
Responsible for directing, organizing, planning and supervising the activities of personnel engaged in Patient Service activities, including those related to all revenue cycle related activities.
Manages a high volume of patient encounters annually. These functions are performed in accordance with Georgetown University Hospital's (GUH) philosophy, policies, procedures and standards.
Working knowledge of IDX / GE Centricity Business preferred.
Experience with an electronic health record system, especially GE Centricity EHR or
Aria
Perform in a high pressure environment and appropriately motivate staff. --organize
and prioritize work.
Excellent interpersonal communication and customer service skills, and good telephone etiquette.
Knowledge of medical terminology, HMO/PPO insurances.
Effective oral and written communication skills.
Deal effectively and professionally with a variety of different individuals.
MedStar Georgetown University Hospital/DIRT Team-Per Diem, 2015-Current
Decontamination Immediate Response Team
Responsible for performing decontamination (patient, technical, emergency) during hazardous material-related emergency using designated equipment and supplies.
Integral Nuclear Associates/PET/CT Coordinator, 2003-2009
MedStar Georgetown University Hospital
Sole Administrative & secretarial support functions of a large private free standing facility, coordinating multiple priorities.
Provide discreet administrative & secretarial service for terminally ill patients and their families. Schedule appointments and
Maintain accurate, up-to-date confidential client/patient file.
Assisted in general daily functions. Provided telephone and e-mail support, investigated and resolved billing problems for an
Assist an average of 100 clients/patients monthly. Prepare the monthly census, and weekly tumor board cases.
Committees/Honors/Publications
Alpha Sigma Lambda Honor Society, 2015, 2016, 2017
MedStar Spirit Recognition Award, 2016
MedStar Patient Ambassador, 2015-Present
MedStar Safety Coach, 2015-Preset
John L. Green Leadership Scholarship, 2013, 2015
College of Undergraduate Studies, Featured Author, October 2014
College of Undergraduate Studies, Public Service, Published, March 2015
MedStar Certified, FDA Research Coordinator, 2013
MedStar Centricity EMR & MedConnect, Site Manager, 2009-Current
Mother Dear’s Community Volunteer, Meals on Wheels, 2005-Current
Martha’s Table, Community Volunteer, Seasonal
Travel
Israel, 2003-Public Service
Bahamas, 2006-Public Service
Paris, 2014-Public Health
Italy/Rome, 2014-Public Health
Greece, 2014-Public Health
Nicaragua, 2015-Public Service
Jamaica, 2015-Public Service
England, 2015-Public Health
Ireland, 2015-Public Health
Scotland, 2015-Public Health
Panama, 2016-Public Service
Czech, 2016-Public Health
Germany, 2016-Public Health
Poland, 2016-Public Health
List of References
Dawn Y. Claggett, MHA
Deputy Director, Radiation Safety Officer
Laser Safety Officer
Radiation Safety Department
MedStar Georgetown University Hospital
202-***-**** (office)
202-***-**** (pager)
202-***-**** (fax)
Pamela DeLongchamp, BSN, RN, OCN
Nurse Manager III
Head/Neck Cancer Radiation Nurse
Radiation Oncology
Medstar Georgetown University Hospital
Washington, D. C.
Phone 202-***-****
Fax 202-***-****
Angela R Hamilton
Patient Services Manager
Department of Urology
202-***-**** (office)
202-***-**** (pager)
877-***-**** (fax)
Ashley (Stowell) Lewis, MSHA
Administrator
Division of Cardiology
MedStar Georgetown University Hospital
3800 Reservoir Road, NW
Washington, DC 20007
202-***-**** Phone
1-877-***-**** Fax
ac00tn@r.postjobfree.com
Demitra M. Kelly
System Analyst/Project Leader
MedStar Physician Billing Services (MPBS)
703-***-**** (Office)
ac00tn@r.postjobfree.com