Joshua Kingston

Miami, FL *****

786-***-****

ac00r2@r.postjobfree.com

Growing up as a child in a military family, I had to adapt to new people and settings more often than most have the opportunity. My eclectic and robust background of working with small companies that experienced rapid growth has uniquely prepared me to excel as a creative collaborator and solution provider in a variety of industries.

My passion is making a difference in the community, utilizing the arts and civic engagement and my nearly 20 years management experience.

EMPLOYMENT

Project Manager, part time

May 2003-present

I have been working part time for a Federal Prosecutor for 14 years, most recently overseeing the kitchen renovation.

Gallery & Artistic Director, TEAM EDR LLC, Miami, FL October 2008 – October 2015

Curated group art shows on a monthly basis, which were self-supporting and brought in profits and buyers into the gallery

Created an artist in residence program and education series with emphasis on grant writing and funding

Changed focus of the gallery to local, emerging artists providing a niche in the Miami art scene

Logistics of incoming and outgoing art work, supervising handling

Responsible for the brand, marketing and public image of the gallery and all artists in residence

Co-author of the Northwestern High School PVAC Gallery program, a working art gallery with artists in residence who receive free work space in exchange for teaching students in the visual arts program.

Territory Director, Critter Sitter, Boca Raton, FL August 2002 – November 2008

Managed a diverse group of pet sitters, helping them develop and build their client base. The company had a strong presence in south Palm Beach County and north Broward when I approached them. By the time I left, Miami-Dade county had grown to nearly 5000 clients.

Directed the hiring, training, or performance evaluations of marketing or sales staff and oversee their daily activities.

Evaluated the financial aspects of product development, such as budgets, expenditures, research and development appropriations, or return-on-investment and profit-loss projections.

Built and managed new territories to maximize profitability

Developed marketing plans to expand into new territories, directly managing a team

Product Manager/Quality Assurance Manager, HipHip Software, Miami Lakes, FL September 1997 – August 2002

I started with this company when it was literally in a garage and we went from 250 to 2500 clients in a couple weeks, having been named PC MAG Editor's Choice for eCommerce Software solutions over early dot com giants Yahoo & IBM

Designed test plans, scenarios, scripts, & procedures for system modifications to prepare for implementation.

Documented software defects, using a bug tracking system, and report defects to software developers.

Provided feedback and recommendations to developers on software usability and functionality.

Monitored program performance to ensure efficient and problem-free operations.

Conducted software compatibility tests with programs, hardware, operating systems, or network environments.

Designed Customer Service Tracking System, Knowledge Database, Tech Support on demand with chat integration

Hired and supervised Technical Support Staff

EDUCATION

Liberty University Masters, Theology June 2009

University of Miami Bachelors, English June 1999

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