Rhonda Webster

ac00qx@r.postjobfree.com • 832-***-**** • www.linkedin.com/in/RhondaWebster

Skills:

Excellent customer service skills, strong oral and written communication. Highly organized with attention to detail.

A/P, A/R, collections, banking, payroll, insurance verification

Medical terminology, experience in medical billing/coding including, medical claims, and credentialing.

Proficient in Microsoft Word, Excel, Imagine, BosãNova/MedFM, Medisoft, Web reports, and Docstar

Experience:

Patient Account Representative/Medical Records & Billing Specialist, Orion Health Corp.

Houston, Texas, June 2010 - Present

Accounts receivable, invoicing, tracking and collections of record retrieval fees

Review and correct medical billing records for missing charges

Audit medical billing for necessary adjustments/corrections due to external/internal errors to comply with contractual agreements

Prepare daily deposits

Process, track and evaluate legal requests timely and accurately while maintaining HIPAA compliance

Respond to court ordered depositions, affidavits, and correspond with attorneys and insurance companies regarding litigation issues

Customer service and resolution of escalated issues

Prioritize work, multitask, organize and meet required deadlines in a high volume fast paced environment

Assisted Credentialing Department with special projects

Post charges/visits from CDT, set up patient’s accounts, and contact insured or other involved persons to obtain missing information

Provide phone coverage for visiting executives as required as well as greet and assist all visitors and employees

Medical Office Specialist, Externship, Medical Diagnostics Labs

Webster, Texas, March 2010 - May 2010

Insurance verification

Medical billing and coding

Review EOB’s and post contractual adjustments and payments

Schedule appointments

Charge entry and follow up to collect missing information

Patient billing and collections

Office Administrator, Texas Gulf Coast Service Center

Houston, Texas, May 1995 – July 2009

Accounts receivable, invoicing, collect co-pays/deductibles then billing insurance warranty companies remaining balances

Accounts payable, collections, aging analysis reports, reconcile bank statements.

Implemented policies, objectives and activities to ensure operations maximize and increase productivity.

Prepare and process payroll information.

Maintained vendor relationships, purchasing, stock control

Resolved escalated issues

Supervise staff, hire new employees, staff training and development

Education:

Texas School of Business

Medical Office Specialist Diploma, president lists GPA 4.0, received 2010

San Jacinto College General Studies/ Business Administration

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