CORRINE A. BROWN

**** **** **** ******, ********, NY 11234

347-***-**** ■ ac00or@r.postjobfree.com

KEY SKILLS: Proficient with MS Software Suite

Experience with a diverse population

Accurate spreadsheet management

Inventory and data management

High level customer service skills in phone management

EDUCATION:

08/13-Present New York City College of Technology Brooklyn, NY

BS Degree in Human Services Award Expected: May 2018

CERTIFICATIONS:

Certified in CPR

AHA Health saver First Aid

Certified Customer Service Representative

NHA Medical Administrative Assistant (CMAA)

Billing and Coding Specialists (CBCS)

Trained Motivational Interviewer (MI)

PROFESSIONAL EXPERIENCE:

09/12-Present NYC College of Technology/SUNY Brooklyn Educational Opportunity Center

Office Assistant Brooklyn, NY

Outstanding phone management of 75 calls daily

Document management for incoming and continuing students

Excellent spreadsheet management

Center of Community Alternatives Brooklyn, NY

08/28-Present Substance Abuse Counselor Trainee (internship)

Pre-Admission Assessment with new clients

File Discharge papers

Group Facilitating

Assist Counselors in group sessions

Outreach to clients who have outstanding no-show

Individual counseling with supervision

09/14-12/16 True Care Health Agency Brooklyn, NY

Home Health Aide

Assist patients with daily activities such as baths, meals, accompany to doctor appointments, and exercising

Provides daily customer service by creating a positive environment conducive to the overall success and improvement of personnel

01/11-10/16 Edison Home Health Care Brooklyn, NY

Home Health Aide

Accompanied patients to doctor appointments including ambulatory services

Attended to patients during bath times and other daily activities

03/13- 04/13 SUNY Downstate University Hospital Brooklyn, NY

Medical Administrative Assistant (Internship)

Provided patient relations

Assisted visitors and patients including wheelchair service

Performed filing, inventory and data management

Answered phones and assisted with all other office administrative duties

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