COVER LETTER

JOSEPH ABRAHAMS

ac00oj@r.postjobfree.com

National Mobile Phone: 202-***-****

I HAVE A RESIDENCE IN THE WORKING AREA FOR THIS POSITION

AND COMPANY-PAID FREE RELOCATION BENEFITS

DEAR HUMAN RESOURCES,

I have more transferable skills, training and experience that are too much to place within a Resume.

I have been Directing Dining Services; and; multi-concept Dining and Retail Operations with full accountability, in Formal Dining; Full Service Dining, Casual Dining, Quick Service Units; also: Convenience, Entertainment, Resort Operations and Banquets for an International Hospitality Services Management Company, for: Employer owned Restaurants, and, also, for Employer Clients, including all development of People and Profits...for more than 23 years with the same one Employer. I am a Specialist in Turn-Around and Business Improvement dynamics.

My duties involve directing Multi Unit and Multi Concept Restaurant, Hospitality and Retail operations for an International Management Company that operates National Brands and widely varied Concepts for High Profile Owners. I also direct Restaurant and Retail Business Improvement Agendas, within: Absolute Performance Contracts.

Thirdly, I direct OPS for Employer-Owned Franchises. My Assignments are in Quick Service, Full Service, Fine Dining, Cafeterias, Travel Centers, Resorts and Formal Banquets. I always have full accountability for Revenue, Profitability, Service, Training, Staffing, Maintenance, Inventory, Safety, Operational Proficiency and Business Growth.

All of the above took place during my TENURE OF 23 YEARS, with the same employer. My average Per Store Volumes are 3-11 million; with an average of 8 to 17 units; also with an average of 35 to 70 Direct Reports……depending on the yearly alignment of Assignments. There have been years where I was accountable for as many as 54 units with a Regional Assignment.

My current Employer won a massive Business Management Contract and is moving completely to India and Europe. I want to remain in my USA Homeland, and work with your company and begin a new career. I am also able to work within your Budget for this position. I’m now assigned to help my Employer convert their USA Holdings to other Management Companies nationwide.

My personal style is to be a Leader, Trainer and Motivator, and to make ALL of my Employees’ success, MANDATORY to me; because when the Employees are successfully achieving every aspect of their job roles, the Guests will have successful experiences and the Company will succeed more.

CERTIFIED IN:

Serve Safe, HACCP, Property Management, Restaurant Management; Hospitality Management; Profit And Loss Management, Train The Trainers; Raw/Fresh/ From Scratch Menu Management; Sustainable Food Systems Management; Contract Administration; Basic OSHA; Marketing And Merchandising; Health Care Food Management; Business Security; Resource Management and more.

I look forward to hearing from you soon. Thank you.

Truly Yours,

Joseph Abrahams

202-***-****

I HAVE A RESIDENCE IN THE WORKING AREA FOR THIS POSITION

AND COMPANY-PAID FREE RELOCATION BENEFITS

Joseph Abrahams ac00oj@r.postjobfree.com – 202-***-****

Positions : Sr. OPS District Director / Multi Concepts Director / Corporate Training Director/West USA Director Of OPS

Sr. Operations District Director, Corporate Trainer and Multi Concept Food And Beverage Director, for a Global Management Company.

Seasoned tenure with diverse talents and extensive experience. Possesses advanced skills in Business Management and directing high volume systems in Restaurants, Hospitality Operations, Retail Management; Resorts, Contract Food Service; Corporate Services, Multiple Co Branded Service Concepts; and Hotel Food and Beverage operations. Specializes in generating revenue, training; and controlling profitability.

TENURE: > > > > > > > > ( 23 YEARS WITH SAME EMPLOYER )

ULTIMATE HOSPITALITY SERVICES INTERNATIONAL

Parent Company of International Hospitality UK, Ari-Soo Asia, Metro Food Service Security, Gold Key Management

November 1993 to PRESENT …. (For Employer Owned Units AND for Client Owned Sites)

Full Accountability for 14 Supervisors of Multi Concept Units and 18 General Managers in Full Service /Quick Service / Retail Concepts. Directing the Total Business Operations for Employer-Owned Units AND Client Companies by Contracts.

Some key Concepts and some of the MANY ASSIGNMENTS ARE LISTED BELOW

ASSIGNED AS: Senior OPS District Manager / Senior Multi Concepts Director / Corporate Training Director

Dates Managed ( 2009 - 2017)

TGI Fridays / Golden Corral,Ruby Tuesday's, Chili's, Denny's / Centre College Dining / BKC / YUM Brands /Dunkin Donuts / and Wendy’s ; Subway; Popeye’s; within Travel Centers Of America sites / Caribbean Resorts in Bermuda and Barbados ; also : 7-11 Training Franchise Owners

• Key accomplishments- Initiated New Service OPS (“A.H.S.”) to increase sales

• Key accomplishments- Raised Controllable Profits; Advanced S.O.S.-Product Prep Control

• Key accomplishments- Increased Catering; Developed Multi Concept Managers and DM's

• Key accomplishments- Gained V.I.P. Franchises(NFL) and Vienna Philharmonic Catering

• Key accomplishments- Established Daily OPS Efficiency Agendas; Multiplied Profitability

ASSIGNED AS: Senior OPS District Manager / Multi Concepts Director

Dates Managed ( 2003 - 2009 )

Sodexo Dining Sites / Compass Group Dining

{WFC Towers, Dave & Buster's, Panera Bread

18 Duke University Retail and QSR Sites }

• Key accomplishments- Increased Client Satisfaction, Top Line Sales; Reduced Shrink 70%

• Key accomplishments- Gained New Revenue Streams; Made Green-Initiatives Profitable

ASSIGNED AS: OPS District Manager / Multi Concepts Director

Dates Managed ( 1998 - 2003 )

Applebee's / Denny's and U S Congressional Banquets

• Key accomplishments- Converting 12 Shoney's into Denny's With Total New OPS

• Key accomplishments- Exceeding Budget Goals; Brought Sites At Risk Into Profitable OPS

• Key accomplishments- Opening Tourist Locations; Training Managers; Initiating Daily P&L

Hiring And Developing Fine Dining Teams; Multi-Event Managing

ASSIGNED AS: OPS District Manager / Multi Concepts Supervisor

Dates Managed ( 1993 - 1998 )

Travel Centers Of America and Family Express { Burger King, Popeye's, Pizza Hut, Taco Bell, KFC

McDonald's, Arby's Wendy's, Subway, Country Pride }

• Key accomplishments- Opening New Sites; Training All Staff; Organizing OPS

• Key accomplishments- Gaining New Franchises; Increasing Profitability

• Key accomplishments- Led OPS Team that prevented Bankruptcy of Pizza Hut stores

EDUCATION:

MBA, Business Administration; Heritage University; BA, International Business; Heritage University

TRAINED: to operate Full Service, Casual Dining, Quick Service; Resorts; Hotel Food Service; Health Care Service, School Food Operations; Cafeterias And Buffets; Institution Food Programs; and Co-Branded Concepts; Convenience Stores, Specialty Shops Entertainment Dining, and Retail Operations

CERTIFIED: in Customer Service; Property Management, Train The Trainer; Serve Safe Food Management; Dietary Management; Sustainable Food Systems; Profit And Loss Management, Workplace Diversity Management; Safety And Sanitation; Business Security; Restaurant Management; Retail Sales Management; Serve Safe Alcohol Management; Basic OSHA ; Raw / Fresh / From-Scratch Menu Operations, HACCP, Hospitality Management, and more

NOTE THERE ARE MANY MORE SKILLS AND TRAINING AND EXPERIENCES THAT ARE TOO NUMEROUS TO INCLUDE IN THIS RESUME TO COVER A 23 YEAR SPAN OF TIME

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