Stephen Lancaster

*** **** **. ***. 2-585-***-****

Penn Yan, NY 14527 ac00l4@r.postjobfree.com

EMPLOYMENT

**** ******* *** ******’s Tree and Landscape

****-**** ******* ************** at U.S. Department of Veteran’s Affairs

2016 Custodian SBM

2016 Delivery Driver at Marvin Mozzeroni’s Pizza and Pasta

2015-2016 Consultant at Sutherland Global Services

2015 Instructor at People Inc.

2014 Legal Assistant at Relin, Goldstein and Crane, LLP

2010-2014 Teaching Assistant at SUNY Buffalo

2006-2010 Athletic Training Assistant at Denison University

2008 Store Assistant at Fairport Country Max

2007-2008 Residential Assistant at Denison University

2003-2006 Martial Arts Instructor at Faust’s USA Karate

EDUCATION

2012 M.A., State University of New York at Buffalo, Department of Sociology, GPA: 3.6, GRE: 1340, RIP member, WIP member, Sociology Ambassador, Sociology Theory Club Member

2010 B.A., Denison University, Department of Sociology/Anthropology & Department of Psychology, GPA: 3.5, SAT: 1260, Sociology Tutor, Sociology Club Member, Athletic Training Assistant, Resident Assistant

2006 H.S., Allendale Columbia, GPA: 3.3, Co-Captain of Cross Country Team, Co-Captain of Mock Trial, Student Life Member, Jazz Ensemble 2nd Chair, Wind Ensemble 1st Chair, English AP Exam Score: 4/5

TEACHING

Teaching Assistant, Sociology Department, SUNY Buffalo, 2010-2014

Social Research Methods (undergraduate)

Sociology of Deviance (undergraduate)

Criminology (undergraduate)

Guest Lectures for: Classical Sociological Theory, Sociology of City Life, Sociology of the Life Course, and Sociology of Adolescence

CONFERENCE PRESENTATIONS

Presider of “Youth and Schooling Regular Paper Session”, Baltimore, MD February 20, 2014.

“The Emergent Role of Distance Learning in Corporate Academia” ESS Hilton Baltimore, Baltimore, MD February 21, 2014

“The Corporatization of Higher Education and the History of Distance Learning” NYSSA Medaille College, Buffalo, NY October 5, 2013 (*Winner of ‘Best Student Paper Award)

“Isomorphism and Buffalo Car Share, Environmental Clout, Symbolic Capital and Community Fortitude in Web Design and Social Networking” NYSSA, SUNY Potsdam, Potsdam, NY, October 19, 2012

“The Risks and Benefits of Instantaneous Information and Populist Knowledge” NYSSA, Siena College, Loudonville, NY, October 15, 2011

SERVICE

Works in Progress (WIP) Member, SUNY Buffalo, 2012

Revisions in Progress (RIP) Member, SUNY Buffalo, 2012

Sociology Ambassador (2012)

Sociology Theory Club Member (2012)

Research for Department, SUNY Buffalo, 2010- 2011

Took notes for Professor Robert Granfield at “Leading the Way: Toward a Public Health and Safety Approach to Drug Policy in New York” conference May 2013

Wrote articles for RedSociology an online blog Fall 2012

COMMUNITY ACTIVITIES

Volunteered for Society for the Protection and Care for Children Summer 2009

Volunteered for Benedict House in Buffalo, NY Fall 2010

Volunteered at Buffalo Food Pantry in Buffalo, NY Fall 2012-Summer 2013

OCCUPATIONAL HISTORY

Landscaping Laborer

2017

Ted Collin’s Tree and Landscape: 8000 Victor Mendon Rd. Victor, NY 14564

Responsibilities

I blew and raked sticks and leaves and disassembled wired fences. I also loaded and unloaded equipment from the company vehicle.

Accomplishments

I learned how to operate a leaf blower.

Skills Used

Manual labor.

Contact Representative

2016-2017

U.S. Department of Veteran’s Affairs: 400 Fort Hill Ave Canandaigua, NY 14424

Responsibilities

I assisted Veterans over the telephone with questions regarding their medical bills. I also assisted representatives of Veteran's in regard to tort feasor and workman's compensation cases.

Accomplishments

I learned about providing quality customer service and how to navigate several software systems.

Skills Used

Customer service, software navigation.

Custodian

2016-2017

SBM: 800 Phillips Rd. Webster, NY 14580

Responsibilities

I cleaned (mopped tiles, vacuumed carpet, emptied waste baskets, scrubbed toilets and sinks, washed mirrors, and dusted cubicles) the lobby, offices and common areas at Xerox Office 208 in Webster, NY.

Accomplishments

I learned about appropriate cleaning safety and technique.

Skills Used

Sweeping, mopping, vacuuming, dusting, window and mirror washing, emptying waste receptacles, filling cleaning product bottles and time management

Delivery Driver

2016

Marvin Mozzeroni’s Pizza and Pasta: 4350 Culver Rd. Rochester, NY 14622

Responsibilities

I delivered food to customers and help with cleaning and various other tasks (cleaning, stocking, food preparation) within the store.

Accomplishments

I learned about the art of food delivery as well as how to deliver quality customer service.

Skills Used

Cleaning, stocking, driving, delivery, customer service.

Consultant

2015-2016

Sutherland Global Services: 1180 Jefferson Rd, Rochester, NY 14623

Responsibilities

I provided customer support and sales for TV, internet, and phone service via an online chat system.

Accomplishments

I learned about the language and skills needed to deliver quality customer service.

Skills Used

Sales, customer support, online research, communication.

Instructor

People Inc.- 835 W. Main St. Rochester, NY 14611

2015

Responsibilities

I taught activities of daily living part time to a client with autism, which included hygiene, social skills, exercise, and speech. I also transported the client to locations such as Walmart, Goodwill, and Egypt Park to practice safety and social skills, and instructed him on exercise, hygiene, cooking, and reading while in his home.

Accomplishments

My knowledge of the field of disability service improved with two weeks of training and 3 months of service. My abilities to interact and teach a person with a disability also improved.

Skill Used

Teaching, transporting, cooking, entering notes and summaries.

Legal Assistant

Relin, Goldstein, and Crane LLP

2014

Responsibilities

I was responsible for writing legal documents and searching through the computer system to document information regarding foreclosure cases.

Accomplishments

I learned how to draft legal documents and about foreclosures.

Skills Used

Reading, interpreting and writing legal documents.

Teaching Assistant

SUNY Buffalo – 452 Park Hall Buffalo, NY 14602

2010-2014

Responsibilities

I was responsible for assisting professors with classes (i.e. grading papers and exams, keeping track of attendance, printing and making copies of documents, uploading assignments online and delivering guest lectures). After two years of assistance I was responsible for teaching my own class, which involved creating course syllabi, assignments, exams, and gradebooks. I was also responsible for responding to students’ questions as well as keeping regular office hours during the week.

Accomplishments

My public speaking and my teaching skills as well as my knowledge within various fields of sociology (i.e. social research methods, deviance, and criminology) all improved. I also won a contest for ‘Best Student Paper’ at NYSSA 2013.

Skills Used

Public speaking, teaching, reading, writing, face to face communication, researching, interviewing, collating and organizing scholarly articles, copying, scanning, email, Microsoft Word, Microsoft Excel, PowerPoint, Endnote and the statistical packages SPSS, R, and SAS

Athletic Training Room Assistant

Denison University - Granville, OH 100 W. College St. Granville, OH 43023

2006-2007 2008-2010

Responsibilities

I assisted athletic trainers by providing care to athletes (i.e. providing athletes with ice wraps/baths, bandages, and ultrasound therapy). I also received medical supplies from the storage closet, and was responsible for cleaning the athletic facility. I also would provide First Aid assistance to athletes during practice.

Accomplishments

My knowledge of first aid and athletic training treatment increased significantly.

Skills Used

Stocking, cleaning, First Aid, and CPR.

Store Assistant

Fairport Country Max - 897 Turk Hill Rd, Fairport, NY 14450

2008

Responsibilities

I assisted customers with finding products, loaded supplies into customers’ cars, kept track of store intake and stock, watered, pruned, and mulched in the store's garden, loaded propane tanks, and maintained general upkeep of the store.

Accomplishments

My gardening skills and knowledge of various planting, mulching, and other gardening techniques also improved significantly.

Skills Used

Customer service, general store maintenance, and gardening.

Residential Assistant

Denison University - 100 W. College St. Granville, OH 43023

2007-2008

Responsibilities

I was responsible for assuring safety and cleanliness within the dormitories on the west side of campus. This involved monitoring the hallways, posting safety information on the hall bulletin boards, organizing activities for the hall members, as well as attending informational sessions regarding RA responsibilities. If necessary I was also responsible for accounting students for any unlawful actions (i.e. drinking/intoxication, vandalism, violence, etc.).

Accomplishments

I feel as if my communication, negotiation, and organization skills improved as well as my ability to coordinate activities.

Skills Used

Organizational, communicative, monitoring, and negotiation skills.

Martial Arts Instructor

Faust's USA Karate – 6780 Pittsford-Palmyra Rd. Fairport, NY 14450

2003-2006

Responsibilities

I was responsible for teaching martial arts classes to children and adults, cleaning the dojo, answering students’ and parents’ questions, providing customer service via telephone and email, sales, and keeping track of student attendance and achievement.

Accomplishments

My skills in martial arts improved, as well as my public speaking skills and my ability to communicate effectively with customers.

Skills Used

Martial arts, soliciting, public speaking, and Microsoft Word and Excel.

REFERENCES

Kathy Faust

Martial Arts Instructor

Faust’s USA Karate

6780 Pittsford Palmyra Rd.

Fairport, NY 14450

585-***-****

Tricia Harris

Assistant Athletic Trainer

Denison University

100 W. College St.

Granville, OH 43023

740-***-****

ac00l4@r.postjobfree.com

Aric Keyes

Martial Arts Instructor

Kimé Karate

1000 Turk Hill Rd Suite 165

Fairport, NY 14450

585-***-****

ac00l4@r.postjobfree.com

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