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Manager Management

Location:
Phoenix, AZ
Salary:
129000
Posted:
June 26, 2017

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Resume:

John S Jones II

***** * **** ***

Glendale, AZ **304

602-***-**** (W)

ac00k9@r.postjobfree.com

SUMMARY

A results oriented problem solver with experience building technical teams that deliver excellent client and customer satisfaction in the R&D, E-Commerce, Call Center, Technology, financial services and health care industries. Known for quickly assessing the performance of an operating team, identifying gaps and putting steps in place to assign accountability, implement turn-around measures, and deliver solutions that help achieve business objectives.

A proven IT Manager/Director/VP with over 30 years of real world experience with the ability to handle and manage clients and vendors and maintain long standing and positive relationships with them. Experience both nationally and internationally (EU, Asia, SA).

Budgetary responsibilities: $15 Million +

Largest Team Managed: 30 personnel (Database Administrators, Network Engineers, Application Developers, BI Developers, Architects, Systems Engineers – Windows, Linux, Unix), Off Shore

Demonstrated skills and capabilities in:

Manager of Application Development, Networks, Database, Reporting and Server (AS400, Windows, Linux, Unix)

Agile Methodologies

Web and SOA (Web Services) Development

Open Source Advocate

Big Data Implementation

Architecture

Linux/Unix (Solaris, Centos, AIX, RedHat)

Budgeting

Vendor relationship management

AWS

Cloud

ITIL/SDLC

PCI/SOX Security

HIPAA

VMWare, UCS

Datamart/Datawarehouse reporting structures implementation

Telecom Management

Project Management

Application Development Management

Applicable Education: TQM Management Training, Leadership School, Financial Licensing

Notable Management Accomplishments:

Migrated company from legacy platforms (Mainframe, SCO Unix) to Linux and Windows Infrastructure

Moved team into Big Data implementation

Lowered costs by aligning licensing with vendors and consolidating “bare metal” platforms on VMWare.

Quickly created a software suite to improve client engagement cycles

Implemented a SDLC to improve system and software rollouts

Built a datacenter from bare walls – power, cooling, storage and rack infrastructure

Chronological

Withheld – Senior Solutions Consultant July 2016 – Present

Built out new Linux environment

Technical Services Manager

Provided direction for future technology roadmap

Installed and implemented IBM LMT

UCS Builds

VMWare

Datacenter move planning

Application architecture guidance

Overall assessment of current architecture

Implementation of Informatica

Provided guidance for performance improvement in new database environments

Choice Hotels –Infrastructure Manager August 2015 – June 2016

Responsibility over the Linux, Unix, LDAP, PeopleSoft, Tealeaf, Vertica, Oracle, Informix, Cassandra (20 Team Members)

Budgeting (hardware, software, personnel)

Pushed program automation and open source adoption

Big Data deployment

Space and Future Infrastructure Planning

Equipment Management

Storage Additions

PCI SOX Compliance Authority

Hiring Authority

UNIX/Linux teams manage 4000+ servers hardware based and virtualized

Database teams manage over 400 databases.

Worked to realign and correct a broken SDLC process

Pushed to virtualize part of the infrastructure for EOL servers

Improved Team response time for outages and tickets

Promoted "Broken Windows" theory to minimize number of OEM alerts

Pushed/Planned OpenLDAP to fix a failing LDAP infrastructure.

Minimized or eliminated a large number of security issues by managing an aggressive patch schedule.

ATOS (Bull HN) – Systems and Database R&D April 2012 – August 2015

Architectural Lead

Mainframe and Midframe (iSeries, GCOS, Helios)

BI Implementation and Tuning

Budget Input

Pre Sales Consultant

Develop strategies for Database Migrations

Hands On Tuning and Support for various Database Platforms

Support and champion Open Source adoption

Senior Oracle DBA 9i thru 12c

PostgreSQL DBA

SQL Server DBA

Research and Development of Database Technologies

Big Data Research and Consulting

Big Data implementations

Hadoop Implementation and Tuning

MongoDB

RFP/RFI Draft and Consult

Database Architecture

System Architecture

Legacy System Modernization

Help develop ongoing Database Support infrastructure

Organize internal and external client meetings on current and future initiatives

Benchmarking and testing Databases

Technical sales support

Proof of concept development

Presentations on emerging Database technology internally and externally

Arizona Postgres Users Group Organizer

Organize Research Teams

HPC Research

Vendor Management

Coventry Health – Sr. Database Admin Consultant (Team Lead) Aug 2011 – April 2012

Develop standards for the database infrastructure

Organize on-going risk management assessments

Senior Oracle DBA 9i thru 11g

Sql Server Development and Architecture

Organize internal and external client meetings on current and future initiatives

Technical Manager for the DBA organization

SCRUM for development of database asset control

Lead system wide monitoring efforts

Provide experienced leadership, advice and assistance for SQL coding, database patching and migrations.

SQL tuning for application development teams.

Development of disaster recovery and backup standards

5-7 Direct Reports

Synergy – Database Manager Aug 2005 – Aug 2011

Provider Locater Development/Programming for large health insurance provider, Development, Architecture

Client Relations

Senior Oracle DBA 7.3 thru 11g

Sql Server Development and Architecture

Database tuning on large environments

Master Programmer - Procedures, packages, functions

XML Schema Development

Tech lead

Solaris, Linux administration

Java script programming development

Web Development

Wells Fargo – Database Data warehousing Architect - Contract March 2005 Aug -2005

Data warehouse architect for high profile project for top management

Database tuning

Procedures, packages, functions

ETL analysis and load

Tech lead and liaison between business and IT

Alexander Group Inc – Datawarehouse Performance Tuning Contract

Sansora International; Scottsdale, AZ 2003-March 2005

Senior Oracle DBA- Datawarehouse Design

Database marketing firm for small to specialized hospitality clients. These clients include FORTUNE 10 companies as well as international entities. Sansora provides data warehouse tools such as Cognos and allows clients to specialize campaigns through it’s own in house system called SMART. Sansora, unfortunately was bought and liquidated by a competitor in February of 2005.

Built two large VLDB environments on Sun platform with dual arrays.

Responsible for external and internal security

Linux/Unix administration.

Data warehouse design, tuning and implementation

Oracle Database Administration on Linux, Solaris, Windows (8I,9I,10g)

Maintained a 24/7 uptime for over 15 databases.

Strong database/PLSQL development in a web enabled environment (JAVA, ASP, PHP, C++)

Provided backup and tuning

Provided training for junior personnel

Increased the speed of in house applications ten fold.

Advised and developed database architecture.

Provided expert tuning for large web applications

VistaCare; Scottsdale, AZ 2002-2003

Lead Senior Oracle DBA

A national managed care provider. A company with a long history of caring for those in need.

VistaCare was the only company to IPO in the State of Arizona during the year 2002.

Followed all HIPAA requirements

Responsible for external and internal database security

Helped manage 6 database environments from development to staging to production

Oracle Database Administration on SUN Solaris, Linux (8I,9I)

Strong database development (PL/SQL Functions,Procedures and Packages) in a web enabled environment (JAVA, ASP, PHP, C++)

Provided backup and tuning

Provided training for junior personnel

Lead DBA

Shell scripting KSH CSH Bash

Implemented LINUX platforms

Program managed and assisted the installation of Oracle Financials for the organization

Direct Marketing Services (DMS); Scottsdale, AZ 1997-2002

Systems Director

A purveyor of outsourced call center customer service and sales solutions with unlimited vehicles for customer interaction (inbound, outbound, email, chat, fax). Recognized as one of the fastest growing companies in the nation by Inc. 500, rated in the top 25 in the book of lists, and received numerous accolades by: Telemarketing Magazine (Rising Stars, Top 50 Service Agencies, MVP Quality Award), American Telemarketing Association (TELO Award for Excellence), Teleprofessional magazine (ACCE), along with many others.

Over 20 Direct Reports in Networking, Database, Systems and Programming

Budget responsibility – 2 Million +

Designed, tuned and implemented several Data warehousing projects for major corporate clients including an external web interface for a Datamart using Oracle Developer and Oracle AS

Responsible for design and project management of corporate IT infrastructure

Developed numerous Oracle Developer Forms

Developed ETL Load processes from various servers UNIX and Windows.

Responsible for enterprise wide physical and logical security

Directed employees in fast paced project driven environment often hitting goals and/or milestones early on a consistent basis

Wrote several white papers and technical documents for implementation/management of enterprise level technologies

His teams maintained all Financials, HR and Fulfillment applications.

Oracle Database Administration on AIX Unix, Sun and Linux (7.3,8.0,8I)

Maintained AIX UNIX Systems

Built and Maintained databases in excess of 200G

Developed Oracle/SQL Server Instance Management and Backup plans to maintain SLA's

Actively participated in design meetings, conference calls, and user interviews, in pursuit of defining requirements for project specs with major clients

Managed coding and testing for various business models - mortgage, banking and telecom

Developed applications for management of the Enterprise

Responsible for advanced Visual Basic development of a telephony client/server application that worked directly with Aspect switching environment. Ported the component into Developer 6

In addition VB Programming for various other types of business frontends

Cut systems and telecom costs by $1 Million in the course of 6 months

Coordinated vendors and bidding

Provided Budget planning

SQL Server Development and Admin

Member of the Senior Executive Staff

Active contacts with EMC, IBM, AVNET, EIS, MCI Worldcom, Sprint, AT&T and other vendors

Development director

ASP Web implementation for external websites

Client Server Programming and Implementation - ODBC and Java - including offsite database connectivity issues

Foxpro Development Lead

Purfect Software; Phoenix, AZ 1995-1997

Technical Services VP

A company that created software for the construction industry. Merlin Estimating Software allowed companies to lower their costs through streamlining the estimating/bidding process by utilizing up to date Trade Service databases. The software and the company were successfully sold to Estimation in Baltimore, MD in 1997.

Lead team of technical support reps

Performed or supervised installation and upgrades of software, hardware, network for large client base on NT

Responsible for helpware, project management and documentation

Trained clients and personnel on software/hardware aspects

Kept abreast of contracting industry trends

Maintained Novell network, NT file servers and tape backups for the company

Maintained constant contact with clients for feedback and problem resolution purposes through surveys or on site meetings

Successfully transitioned the company to its new owners and provided technical expertise and training to the new staff

United States Air Force; Phoenix, AZ 1986-1994

Technical Center Non Commissioned Officer

A wide and varied career with numerous accolades and awards including the USAF NCO Distinguished

Graduate Medal and several Commendation medals for "actions above and beyond the call of duty".

Lead team of technical support reps (20+)

Provided accurate documentation of all outages and or maintenance

Created training database

Developed 24/7 on call procedure manual for PC's, Mainframes, Telecom, Radar and Radio Communications

Briefed senior level USAF staff on continuing challenges and achievements

Maintained and constructed budget of $2M +

Kept in close contact with vendors on new software, hardware upgrades for UNISYS systems and many others

Scheduled downtime for crucial systems

Maintained policies for employees

Presented timely reviews of employee performance to senior staff

Notable Recent Speaking Engagements

Postgres Open 2013 - NewSQL

Enterprise Data World 2013 – Geograpically Distributed Database

Education

Datawarehousing Boot camps/Seminars Various Cities

Hyperion – Brio Minneapolis, MN

Oracle Database Administration 1997 - 1997 Oracle Training Phoenix, AZ

Oracle8 Masters (NT, UNIX)

Capital Management training Financials Series 6 licensing

Information Systems 1991 - 1993 Glendale Community College Glendale, AZ

Dean's List

CCAF, Rio Salado College Glendale, AZ

Music Composition Scholarship 1987-1989 Mississippi College Blytheville, AR

High School Derby Senior High Derby, KS 1980-1985

Education - Military

NCO Leadership School

USAF Distinguished Graduate 1987

USAF Quality Management Training

Excelled in course and eventually took over training and administration of the program

Various Trade Schools and Training Programs - USAF

Excel, DB Programming, Management etc.

Other

Organizer of the Arizona PostgreSQL Group



Contact this candidate