Shaun A. Devault
***** ***** **. **** *****: 248-***-****
Clinton Township, Michigan 48035 E-mail: ac00k5@r.postjobfree.com
Objective
To obtain a challenging position within an organization that will utilize and help further develop my parts management, project coordination, problem solving, and cost containment skills to increase an organization’s profitability.
Profile
Proficient with: MS Word; MS Excel; MS Access; MS PowerPoint; Shoplink; ADP EZ Labor time keeping system; CCC Pathways Estimating Software; Quickbooks and Oracle
Basic office experience: answering phones, filing, faxing, scanning, printing
Interpersonal skills, scheduling, customer service, client resolution and general bookkeeping experience
Background in OEM, aftermarket, and used automotive, electronics and tooling parts management and containment
Created systems to better manage inventory by integrating Excel with Access
Worked in electronics in the Navy
Worked as administrative assistant within the term of being in the Navy
PROFESSIONAL EXPERIENCE
Family business: Self-Employed, MI 05/2011 - Present
Housecleaner
Clean Homes
Give Estimates
Formspreg Clutch 02/2013-07/2013
Centralized the inventory management system
Utilized Excel and Access to build an inventory management system
Organized parts for easy tracking
Combined pictures with descriptions of items within Excel to make sure of correct tracking
Jim Riehl's Friendly Automotive Group, Warren, MI 08/2006 - 05/2009, 11/2012 – 01/2013
Estimator
Responsible for auto insurance billing and deductible collections
Handled customer service activities via phone and in person, such as writing up estimates and dealing with customer issues
Worked with management and body shop technicians to insure quality control and timeliness of repairs before vehicles were returned to owners
Responsible for recording shop time, parts and expenses in ADP
Writing supplements and submitting them to the insurance company in a timely manner
Ordered OEM, aftermarket, and used parts according to insurance guidelines and customer’s preferences
Opened and closed of body shop
Ensured delivered parts were the correct part and inspected for damages
Dealt with part exchanges and returns
United States Navy, Detroit, MI 04/2006 - 10/2006
Leads Processor
Directed incoming recruiting calls (the Navy’s sales calls) to the correct individual.
Increased overall qualified incoming calls by 22% making it easier for field recruiters to obtain mission
Screened 789 incoming calls in two and a half months, an increase of 17%, which lead to a 9% increase of potential qualified leads forwarded to the respected recruiting stations, resulting in an 8% increase of qualifying appointments and ultimately an 8% increase in signed contracts
Collected, processed, and disseminated over 200 Michigan high school student lists to local recruiters in a 4-month period, dramatically increasing market identification to an all-time high of 94%
Chosen to and kept leads department running smoothly for the duration of a short notice family emergency of the Leading Petty Officer in Charge
Was hand selected to transfer from MEPS (Military Entrance Processing Station) as an enlisted processor to assist in the NRD (Navy Recruiting District) Michigan leads department
Highly recommended for promotion for Second Class Petty Officer
United States Navy – MEPS (Military Entrance Processing Station), Troy, MI 04/2005 - 04/2006
United States Navy Enlisted Processor
Building, maintaining, filing, and quality control of critical legally binding government contracts and files
Special and final interviewing of applicants for government career choices
Preformed FBI background checks on potential navy recruits
Administered Urinalysis of recruits shipping off to boot camp
United States Navy, Pontiac, MI 02/2003 - 04/2005
U.S. Navy Representative
Petty Officer in Charge of getting recruits ready for boot camp which consisted of physical fitness, and teaching military bearing and terminology
Interviewed applicants to obtain information on work history, training, education, and job skills
Performed searches for qualified candidate’s criteria, using computer databases, networking, Internet recruiting resources, cold calls, media, recruiting firms, and employee referrals
Prepared and maintained recruits and potential recruits’ personal employment records
Contacted applicants to inform them of employment possibilities, consideration, and selection
Informed potential applicants about facilities, operations, benefits, and job or career opportunities in the Navy
Screened applicants to enlist in to the Navy, making recruiting recommendations when appropriate
Arranged for interviews and provide travel arrangements as necessary
Co-hosted radio show on Live 97.1 The Ticket with Demenski and Doyle to answer questions regarding new Navy recruiting advertisement
Administered Urinalysis on a weekly basis to maintain military integrity
United States Navy, Norfolk, VA 11/2001 - 01/2003
Master at Arms
Patrolled industrial and military premises to prevent and detect signs of intrusion ensuring security
Dispatch Duties logging information from watch stations, sending require personal to proper locations
Answered alarms and investigate disturbances
Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
Warned persons of rule infractions or violations, and apprehend or evicted violators from premises, using force when necessary
Transported individuals to specific locations and to provide personal protection prisoners and brass
Administered Urinalysis randomly
United States Navy, Norfolk, VA 12/2000 - 11/2001
Aviation Electronics Technician
Successfully competed for selection as an Aviation Electronics Technician, despite a lack of formal “A” School training and electronics background
Cross-trained on the Tactical Air Navigation Systems (AN/ARN-84 and AN/ARN-118), greatly contributing to a 92% Ready-For-Issue Rate that averaged 78% at that time
Assembled, tested and troubleshot OEM electronic components and controls, such as radio systems, instruments, magnetos, inverters and in-flight refueling systems, through installation into aircrafts using blue prints, manuals, and diagrams
Interpreted flight test data in order to diagnose malfunctions and systemic performance problems
Coordinated work with that of engineers, technicians, and other aircraft maintenance personnel
Education
Bachelor of Arts in Business Information Systems
Ashford University
Graduation Date: 01/16/2012
GPA: 2.94
Professional Selling Skills Class
Completed: March 2003
Military Honors and Activities
Served on two six month deployments: Operation Desert Fox 1999, Operation Enduring Freedom 2001, and Operation Southern Watch.
Medals awarded during serve: Good Conduct Twice, Meritorious Unit Commendation Twice, Navy Unit Commendation Twice, Armed Forces Expeditionary Twice, National Defense Service, Global War on Terrorism Expeditionary, and Global War on Terrorism Service.
Other recognitions during service: Sea Service Deployment Ribbon Twice and the Aviation Warfare Pin.
Previous Security Clearance Level: Secret