Project Test Cases

Venu Suryadevara

Mobile Number: 630-***-****

SUMMARY

14+ years of software testing experience in various technology platforms with sharp focus in Test Strategy/Planning, Test Process Implementation and Improvements, Test Management for large scale web based, client/server and business critical applications.

Worked as a Test Engineer, Test Lead & Test Manager. With more than 9 years of client facing experience, that includes Requirements Analysis, defining Test Strategy/Test Plans, defining and implementing Test processes, Test Estimations, creating Test Design/Test Scripts, Test Execution, Defect Management, UAT and Metrics Management at client locations. Successfully Implemented TCoE part of my current assignment at PNM Resources.

Worked on projects for clients such as PNM Resources, USA, ACE HARDWARE CORPORATION, USA and UNITED HEALTH GROUP, USA.

MANAGEMENT SKILLS

Successfully managed complex testing projects with global implementation, and rapidly evolving requirements.

Effective communication skills and record for coordination between offshore and onsite teams.

Project delivery under stringent timelines and high pressure.

Exceptional ability to maintain and build client relationships, able to comfortably converse with all facets in the client's organization.

Extensive experience in defining testing processes, gap analysis and providing continuous optimizations to existing test processes.

Excellent verbal and written skills, especially with regards to presenting findings to both technical and non-technical audiences

Thorough Understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC), involved in various phases like Requirements, Analysis, Design, Development, Testing and Implementation.

Project Management, Project Schedule, Project Tracking and Team Management

Experienced in writing SOWs, responding to RFPs, TCoE management.

TECHNICAL SKILLS

FUNCTIONAL

TECHNOLOGY

Banner, Outage Management, Budgeting, Purchasing, Store Operations, Order Management, Warehouse Management.

Ecommerce Testing (AH.COM, PNM.COM), Maximo Testing, SAP testing.

S/W development and testing life cycle methodologies.

Requirements definition, functional specifications and gap analysis.

End to End testing and user acceptance testing.

Databases - SQL Server, IBM DB2

Operating systems - Windows

Test Management Tools – HP ALM, Sprinter

Programming Languages – AS400

Mobile Testing

QTP\UFT, Selenium test automation

PROFESSIONAL EXPERIENCE

Client: PNM Resources Albuquerque, NM, USA.

Role: Test Manager & Test Analyst July 2014 - Till Date

Project Name: New Budget System

Is replacing the current budget system in order to provide improved performance, efficiency and automation. The new solution to support rate case efforts, AOP, Re-forecast, and Day to Day budgeting efforts. An improved system will assist in reducing the time and effort involved in integrating and maintaining multiple production budgeting & accounting systems. Reduce application customizations for the selected budget system.

Project Name: Intranet Replacement (SharePoint)

A modern intranet portal is a valuable business asset because it provides a greater opportunity for employees and workgroups throughout the organization to collaborate. Additionally, a vibrant, attractive intranet provides a single point of connection where the workforce can access important company information, become engaged in and support an improved customer experience, as well as complete self-service functions that translate into business efficiency.

Project Name: TOA (Transmission Outage Application)

TOA (Sun Net product) system allows the entry and tracking of switching procedures and outages, assignment of personnel to those procedures, tracking their efforts to completion, and the resulting documents to meet NERC and ERCOT requirements.

The TOA system will bring automated institution of switching procedures, transmission outages, assignment, tracking, and maintain documentation.

Windows AD Upgrade (Active Directory)

This project is to upgrade Microsoft Active Directory (AD) version 2008 R2 to the 2012 R2 version at the server level while maintaining the 2008 R2 version at the functional level. This upgrade provides the foundation for the future migration to a full-up AD 2012 R2 environment. Initially maintaining the functional level at 2008 R2 provides time to ensure the smooth migration of the hundreds of applications that interface with AD.

SharePoint Upgrade (2010 to 2013)

This is an enterprise wide need-MS SharePoint 2013 has new functionality that is required by various businesses, including dependencies on other future projects for the company's Intranet (Net source) and Records Information Management System (RIMS) EDOC/Records Center-that requires the storage of records centrally.

Customer Web application –

Customer has two public websites namely www.XXXXX.com and www.XXXXXX.com. These websites provide end customers and non-customers with various Self Service features along with safety tips and Information on various CSR initiatives. The purpose of this project is to re- design, develop and implement a new website to serve its customers. Here are the features include in re-design: Move In, Move Out, In-transfer, Payments, Budget Bill, Alerts\Notifications, Statement of Account, Bill Summary, Paperless Billing, Registration, Outage creation, Submit Meter Read, etc.

Banner Upgrade (UNIX to LINUX)

Migration of applications and databases currently residing on the HPUX 8420 platform to a newer, more reliable and less expensive platform. The project preference is to move to a virtual environment with a Linux operating system. This will require recompiling and modifications of code so that these applications can run with the new operating system

Responsibilities:

Involving in requirements discussions and clarifications.

Test Planning, Test Estimations, Review of the Defect Tracking Reports

Review of Test cases and getting feedback from Business/SMEs.

Management/Oversight of work performed by Client FTE’s and Vendors.

Responsible for sharing the Weekly & Monthly Status reports to QA Leadership.

Facilitate knowledge transfer session from SMEs to the team to make them understand all the functionalities.

Follow the Information system department standards, procedures and policies.

Utilized HP ALM for test management and defect tracking.

Coordinated with UAT Teams for status tracking.

Functional, Regression, UAT, and System Testing, Browser Compatibility Testing of the Application.

Attend Weekly Project meetings with Project Managers & Vendor Teams.

Metrics Collection and shared monthly dashboard Status to the Senior Management (PMO).

Preparing and sharing the monthly reports for the project status and progress.

Test Metrics and implemented the Best Practices and followed the standards

Worked closely with development and business team to understand requirements & business flows

Identify risks/concerns related to the project and share with Project Management

Client: Ace Hardware Corporation Oakbrook, IL, USA.

Role: Test Manager & Test Lead December 2013 – June 2014

Project Name: Mobile Pallet Alley Spring 2014.

Project Summary:

Earlier, most retailers take a pen to paper and write down the deal number or bulletin number of the items they wish to order. They then take that list to a computer on the show floor and enter the items into either quick entry or hunt and peck for the items in event planner on ACENET. Many retailers take the list home with good intentions to order the items on the list but may not get to it, may lose the list, etc. causing them to not place orders for all the intended items.

This project will give the ability to order the offer as the retailer sees it. No losing data, no being frustrated because there is no computer available on the show floor, and will free up lost time re-entering data they just took the time to write down. The mobile application will give retailers the ability to view items individually, add an item to the cart and submit orders found in event planner for the fall convention from their mobile device as they stand in front of the offer. These offers will include stock and non-stock offers.

Responsibilities:

Coordinate with various teams to understand the business requirements, functional and nonfunctional requirements, technical requirements, and create test estimations.

Define Test Plans for System Testing by coordinating with IT project and BU teams.

Create and Execute System Test Cases.

Work with development teams investigating and correcting software bugs and deficiencies based on testing results.

Perform defect management using Mercury Quality Center.

Walkthrough QA test logs and get signed off from project team be before UAT execution.

Set-up test environment and test data for UAT execution. Provide support for UAT.

Tracking the status of all projects to make sure it being delivered on time.

Facilitating weekly/daily meetings to discuss project status, road blocks, issues and concerns.

Metrics Management and Metrics Dashboard preparation/presentation to the project stake holders.

Client: Ace Hardware Corporation Oakbrook, IL, USA.

Role: Test Lead Dec 2013 – June 2014

Project Name: Item Level Dynamic Promotions

Project Summary:

The Item Level Dynamic Promotions Integration project will develop a way to set-up three Item Level Dynamic Promotions to be electronically distributed and processed by retailer POS systems.

A.Type 2 – “Buy ‘n’ or more of ‘x’ for $ each”

B.Type 3 –“ Buy ‘x’ Get ‘y’ free or discounted”

C.Type 4 – “Use coupon to buy 1 of ‘x’ for $p each”

Along with the project deliverables, there is a fix for existing production defect for having BOGO items in AH.com orders.

Responsibilities:

Review of functional specifications and involved in business meetings.

Coordination of offshore team.

Preparation of test plans, Involving in the estimations, review of test cases, execution of test cases and

Reporting the status to client and other stake holders.

Involved in Functional, Adhoc and Regression testing.

Involved in Defect analysis and reporting of defects in MQC.

Client: Ace Hardware Corporation Oakbrook, IL, USA.

Role: Test Lead Jan 2013 - Nov 2013

Project Name: Ace Supply Place

Project Summary:

Within the Ace B2B project, the requirement is to provide a common iNet site that provides access to all participating Ace dealers. Customers visiting the site will be associated with a specific store (and therefore a specific Eagle server) by using the store locator or logging in to an account that’s already been associated.

Ace Dealer: A single Ace business, which will correspond to one Eagle server which may have multiple physical stores. Each Ace retailer will be identified by their Epicor customer number, and a unique user assigned short ID.

Store User: A specific physical store belonging to an Ace dealer. A local store must be associated with an Eagle store within a dealer’s Eagle system..

Responsibilities:

Review of functional specifications and involved in the business meetings.

Coordination of offshore team.

Preparation of test plans, Involving in the estimations, review of test cases, execution of test cases and

Reporting the status to client and other stake holders.

Involved in Functional, Adhoc and Regression testing, Mobile device testing.

Involved in Defect analysis and reporting of defects in MQC.

Other Projects worked in Ace Hardware.

Ace Rewards DREAM and SEND,

DALLAS RSC,

IE10 Upgrade,

JDA Upgrade,

On base Upgrade,

New RSC Replenishment and History Splits.

ACENET+ Performance Engineering and Testing.

QC11 Upgrade,

Supply Chain Visibility,

Inbound Scanning,

ISPU,

Instant Savings,

Item Detail Rewrite,

Item Cancellation Management,

My Store Enhancements,

Drop ship Data Collection,

Business Transformation,

New Item Start,

ACENET – Endeca Search,

ACENET – Ordering,

Event Planner – Bulletin Orders,

ACENET,

AR Universal Lookup,

DMPS (Delivery Management Planning System),

Item Restrictions.

Client: United Health Group Minnetonka, MN, USA.

Role: Test Lead Mar 2009 – Aug 2009

Project Name: DCM Sircon Integration

Project Summary:

The current Agent on Boarding (DCM) process is time consuming, error prone and resource intensive. Due to processing delays, it has been caused to an increased call volume to the Producer Help Desk and thus it causes for high level of dissatisfaction for both Agents and FMO management. Since, moving to the new Contracting, Licensing and Appointment (CL&A) process and implementing the new UI called Sircon, which has new features and Predefined procedures to get an agent on board.

Client: United Health Group Minnetonka, MN, USA.

Role: Test Lead Sep 2008 – Feb 2009

Project Name: CERTS (CMS Enrollment and Revenue Tracking System)

Project Summary:

The CERTS application will provide a better long-term solution for the needs of Ovations in the area of Revenue Reconciliation with CMS. The objective of this project finding the discrepancies/Inconsistencies/Suspects, do research on the member information & payment information and rectifying them. Identifying the discrepancies/Inconsistencies/Suspects will be done by comparing of membership data between CMS & GPS systems. All the discrepancies come to CERTS application. Discrepancy Survey process & Resolution process will be performed under CERTS by the researchers. Once the discrepancies/Inconsistencies/Suspects are resolved these will be grouped together & submit them to CMS/GPS for the confirmation.

ROLES AND RESPONSIBILITIES IN THE PROJECT:

Requirements study and understanding the functionality.

Preparing the Test Plan.

Input feed creation & loading using PUTTY.

Designing the Test cases according to the client requirements.

Updating the Test Cases in Quality Center.

Functionality Testing, Smoke Testing, Regression Testing.

Executing the Test cases and updating status in Quality Center.

Logging/verifying the bugs in Team Track and Issue Management Tool.

REWARDS AND RECOGNITION

“Most Valuable Performer”, "Above and Beyond" and “Associate of the Month” awards received while working for ACE and UHG.

WORK EXPERIENCE

-Working as a test manager for Cognizant Technology Solutions from May’2012.

-Worked as a Senior Associate for Cognizant Technology Solutions from May’2010 to May’2012

-Worked as an Associate for Cognizant Technology Solutions from Sept’2006 to May’ 2010.

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