Lori Ashmore

*** ******* ***** **. ****: ***-***-9035Mansfield, TX 76063 Cell: 817-***-****

ac00hg@r.postjobfree.com

Summary

Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues.Flexible and hardworking with the drive to succeed.

Skills

Microsoft Office proficiency Time managementExcel spreadsheets Professional and matureMeticulous attention to detail Strong problem solverResults-oriented Dedicated team playerSelf-directed Strong interpersonal skillsProfessional and mature Medical terminology

Schedule managementWorkers' compensation knowledgePatient chartingInsurance eligibility verifications

Experience

Stock Control Associate, 12/2013 CurrentMouser Electronics Mansfield, TXStarted as an order puller and became a Level II, trained in several departments. Moved to shipping, became a Level II andthen moved to the Autoship department. Listed on the 2016 Top Performers

Receptionist, 06/2009 08/2012Grand Prairie Urgent Care and Family Medicine Grand Prairie, TXManaged the receptionist area, including greeting visitors and responding to telephone and in-person requests forinformation. Maintained the front desk and reception area in a neat and organized fashion. Served as central point of contactfor all outside vendors needing to gain access to the building. Dispersed incoming mail to correct recipients throughout theoffice. Made copies, sent faxes and handled all incoming and outgoing correspondence. Received and distributed faxes andmail in a timely manner. Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.Registered Patients. Insurance verifications. Collected copays, coinsurances, and balances. Prior authorizations forprescriptions. Ordered supplies. Scheduled office employees.

Receptionist, 04/2004 06/2009Texas Pain Institute Fort Worth, TXRegistered patients. Scheduling. Prior authorizations for procedures. Insurance verification. Collected copays,cosinsurances, and balances. Reconciled daily monies intake. EMR. Filing. Office equipment. Mailing. Greeted patients.Referrals. Multi Phone lines.

Senior Claims Assistant, 05/2000 06/2003ICW Group Arlington, TXHandles all correspondence for claims adjuster.Handled medical only claims.Issued worker's compensation checks.Heavy phone contact, on multi line system, with doctors, lawyers and clients.Supervised 3 claims assistance.Filing.

Computer software system for worker's compensation.Benefits Coordinator, 05/1999 05/2000

Mansfield ISD Mansfield, TXEmployee benefits.Assisted payroll.Filed worker's compensation claims.

Claims Processor, 05/1998 05/1999Aetna US Healthcare Arlington, TXProcessed medical insurance claims.Trained in member services.

Education and Training

2016 Ohio Christian University Circleville, OH, United StatesBachelor of Science Substance Abuse CounselingPsychology and Sociology coursework Social Science, Social Welfare and Social Work coursework

2015 Ashford University San Diego, CA, United StatesBachelor of Science Behavioral ScienceCoursework in Health and Human Services Social Science, Social Welfare and Social Work coursework Psychology andSociology coursework

2011 Tarrant County College Fort Worth, TX, United StatesAssociate of Science NursingEmphasis in basic classes to begin nursing program.