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Customer Service Management

Location:
Posted:
June 25, 2017

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Resume:

Wynn Jordan-Davis

Controller

843-***-****

ac00ag@r.postjobfree.com

https://www.linkedin.com/in/wynnjordan-davis/

PROFESSIONAL EXPERIENCE

Plant Controller

Maptech Packaging, Inc. & Champion Systems, Inc.

Hilton Head Island, SC, 2016–Present

Managed plant finance, accounting, inventory, internal audit program and internal control for $30M manufacturing and supply corporations. Established processes and monitored activity to ensure all financial objectives were met.

Implemented multiple software and system changes to improve efficiency, accuracy and processes to ensure consistent financial reporting.

Reduced plant communication expenses by 70% resulting in annual savings of $13,000.

Review and analyze monthly and weekly cycle counts of inventory to insure 98% inventory accuracy or better.

Controller/Finance Director

Accounting for Growth LLC, 2009–2016

Coached and reorganized multiple organizations by renegotiating financial contracts to turn around profitability. Educated customers on products and provided customized solutions for increased sales. Drove growth by focusing on customer service, marketing, and decreasing expenses.

Identified unbilled revenue and new opportunities for increasing revenue.

Establish and monitor accounting and internal control systems.

Streamlined accounting processes and workflows reducing monthly close from 10 days to 5 days.

Assistant Revenue Director

Compliance Analyst/Internal Auditor

City of Savannah, Georgia, 2003–2011

Responsible for all facets of management including: budgeting, personnel management, and contract administration. Provide management oversight of the City’s billing, collections and customer service for 89,000 property tax accounts and 5,700 businesses.

Increased cash flow by approximately $4 million through initiating an innovative delinquent real property tax collection program.

Increased annual personal property tax collection $800,000.

EDUCATION

Master’s Business Administration (MBA),

Webster University, Beaufort, SC

Bachelor of Arts (Accounting), cum laude

Savannah State University, Savannah, GA

Certificate of Local Government Management, University of Georgia

EXCEL Management Training Program

CERTIFICATIONS

Certified Internal Auditor (CIA)

Certified QuickBooks Pro-Advisor

SKILLS

Financial Statements

Financial Planning and Profit Analysis

Cash and Credit Management

Internal Control and Internal Audit

Material Requirements Planning (MRPI)/

Inventory Control

Process Improvement and Documentation

Software System Implementation.

HIGHLIGHTS

Increase financial performance by reducing cost and improving cash flow management. Generated $300,000 in cash recoveries from serious delinquent accounts payable.

Managed 6 direct reports with more than 50 employees.

Monitored central accounting functions for accuracy.

Develop inventory management and cycle count

Program to insure 98% accuracy.



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