Sr Project Manager, Project Manager, Delivery Lead, Program Manager

Project Management Professional and Certified Scrum Master who excels at managing projects, collaborating with project teams, interfacing with clients and build successful solutions for clients. Expertise in managing projects from Initiation till Implementation and providing end user support. Dedicated, self-motivated achiever who is committed to success and adept at juggling multiple tasks in a high-pressure and time-sensitive environment. Has proven track record of on-time delivery, increasing productivity, quality and customer satisfaction. Solid communicator with exceptional team-building skills. Strong problem-solver who can be hands on with solution design and assist developers with technical issues. Well versed in using SEI CMM development process throughout the project life cycle and participated in internal and external audits.

AREAS OF EXPERTISE

Manage multiple projects simultaneously

Creation and maintenance of process docs

Project execution in Onsite Offshore Model

Internal/External Audits

Project lifecycle management

Planning documents creation

On time delivery and Quality

Team Work and Collaboration

Requirements definition & analysis

Cross functional Team Building and leadership

Project estimation, Scheduling and Task assignment

Coaching / Mentoring

Status tracking, metrics generation and reporting

Problem solving and Decision making

Process change/improvement

Document best practices and lessons learnt

Critical Thinking and Strategic planning

Customer service and support

PROFESSIONAL EXPERIENCE

NTT Data Inc. Oct 2000 – Till Date

Client Custom, Share Point projects

SEI Accounting team uses SunGard Products – Investier and Investran to manage Hedge and PE funds. In addition to the canned reports offered by these products, custom reports are built in SSRS and Crystal Reports to cater the needs of various PE and Hedge Clients. The reports are triggered from Java, .NET applications and hosted in Business Objects servers, CTS servers and SSRS servers.

Share Point projects provide secure web based application between SEI and its clients. Clients initiate a workflow process in SSR/ATP by filling out a web based form and submitting it. The forms are then guided by system defined workflow patterns that ultimately result in a completed request. Clients and SEI users can monitor the status of the requests through a series of dashboards and views.

Role: Development Manager Client: SEI Jul 2011 – Jun 2017

Managed multiple projects simultaneously from client facility (Oaks, PA) in Onsite-Offshore model

Managed cross functional teams (Dev, QA and BA resources) with resources from multiple vendors

Responsible for creation of planning documents – Statement of work, Project charter, estimation, resource plan, project plan etc.,

Performed the role of Scrum Master - Facilitated planning meetings, lead daily stand-up meetings (using Kanban Dashboard), reviews, retrospectives, release planning and demos

Responsible for task prioritization, task assignments through JIRA and tracking to closure

Monitor team’s performance through metrics and shared with client managers

Ensured on time delivery of projects with high quality.

Collaborated with various project teams and support groups for the execution of project.

Mentored the team members on process to be followed through standards and checklists.

Reviewed and approved project artifacts like business requirements, test strategy, design docs etc.,

Improved team’s efficiency and productivity by implementing Kaizen ideas

Lead the team towards performance tuning, product upgrades and hardware upgrades

Received Shining STAR award from SEI

Received award from NTT DATA for individual and Team contribution

Team Mate

TeamMate is the world-leading Audit Management System empowers audit departments to spend less time documenting and reviewing and more time providing value-added service. It streamlines every facet of the audit process including: Risk-based Audit Planning, Resource & Project Scheduling, Workpaper Management, Time & Expense Capture, Project & Issues Tracking, Management and Audit Committee Reporting

Role: Project/Implementation Manager Client: Pfizer May 2009 – Jul 2011

Managed the project from client facility (NY & NJ) in Onsite-Offshore model

Responsible for product scoping and creation of statement of work for the projects

Involved in requirement gathering and customization of this product to various audit groups – CA, GLP, WRAQA, MFO, RDO and IT

Performed the data migration activities as part of the product upgrade (R8 to R9)

Responsible for User Acceptance testing and provided assistance to the UAT testers

Formed the support team at offshore and mentored them to do application support

Provided value added solutions from application side and database side

Provided functional/technical/implementation support to audit groups by working on Time-slicing modes

Created process documents as part of Pfizer ELC process.

Liaison between the Pfizer and Keane

Received Pfish card – Appreciation from Pfizer - on providing excellent customer service

Received SPOT award from Keane for demonstrating exceptional individual contribution to the project

Pathways Materials Management

Pathways Materials Management (PMM) is a supply chain system that provides healthcare-specific solutions for Requisitioning, e-Requisitioning, Purchasing, Invoice matching, Receiving, Package Tracking, Contract Management, Editors and Inventory Management. This product provides materials managers with the necessary information to maximize contract and rebate attainment, conduct enterprise-wide business modeling and work hand-in-hand with physicians to uncover further standardization opportunities

Role: Site Lead, Dev Manager & Test Manager Client: McKesson Sep 2006 – Apr 2009

Managed the project from client facility (Wheeling, IL) in Onsite-Offshore model

Liaison between Customer and Offshore team (Dev and QA) in case of any issues/escalations

Performed Project Management Activities – Project Planning, Resource Planning, Status Tracking, Issue resolution and invoicing

Gathered requirements from customer and passed on to the Offshore QA team and tracked to closure

Responsible for the design of Keyword Driven Framework for Test Automation

Monitored and executed Automated Test Cases in Quick Test Professional

Reviewed and approved the project artifacts

Gathered the project status from Offshore team and communicated the same in daily scrum meeting

Provided guidance (Technical & Functional) to Customer and Offshore Team

Progressed from Program Manager -> Sr. Program Manager during this time period

Received “Best Team” award for the contributions made to the project

Roles: Program Manager / Project Manager / Project Leader / Technical Leader

Clients: McKesson, AMC, Unisys, Praxair, Honeywell, IDCS, Orange Oct 2000 – Aug 2006

Managed multiple projects simultaneously from Bangalore office in Onsite-Offshore model

Traveled to Client Locations (Phoenix, AZ; Tempe, AZ, Kansas City, MO; Mission Viejo, CA) for Requirements Gathering and User Acceptance Testing support

Prepared the Requirement Specification by interacting with Clients and Onsite Managers

Performed Project Management Activities – Team Management, Planning, Estimation, Staffing, Issue tracking, Status tracking and reporting

Created Statement of Work for projects, Functional specs and design documents

Creation and Maintenance of Process docs for all the projects

Participated in Internal and External Audits(KPMG)

Involved in Coding, Unit Testing and System Testing of key modules

Provided User acceptance support during project implementations

Reviewed the project artifacts - Design docs, System Test Plans, Unit Test Plans and Source Code

Progressed from Technical lead -> Project Leader -> Project Manager-> Program Manager during this time period

CG-VAK Software & Exports Ltd.,

Jun 1996 – Sep 2000

Role: Group Leader / Sr. Programmer / Programmer

Clients: Cg-Vak, Aptech, PCARDB

Responsible for requirement analysis and system design (application & DB)

Lead the team who is in charge of development, integration, testing and implementation

Worked on the in-house product development and maintenance projects

Re-designed the Product (Asset Plus) from DOS based system (Clipper) to Visual Basic

Requirement gathering from customer locations, product implementation and user training

Designed customized ActiveX Controls

Designed Free form reporting module and re-usable components

Played a key role in Coding, Documentation and Testing of the system.

Played the role of Internal Quality Auditor

Created and Maintained the process docs

Progressed from Programmer -> Sr. Programmer -> Group Leader during this time period

TECHNICAL EXPERTISE

MS Project, Visio

Quick Test Professional(QTP)

FoxPro, Clipper

JIRA, Confluence

Quality Center, Test Director

Erwin, Think Map

Crystal Reports, SSRS

SQL Server, Oracle, MS Access

Rational Test Manager

ClearQuest, PVCS

Peregrine Tools

Wolters Kluwer TeamMate

Sybase, SQL Anywhere

VSS, SVN

MS SharePoint

.NET, Visual Basic, PowerBuilder

SunGard Investier, Investran

VB Script, VBA, XML

EDUCATION

MCA - Bharathidasan University, India

BSc Electronics -Sri Ramakrishna Mission Vidyalaya College of Arts and Science, India

Higher Diploma in Software Engineering - Aptech, India

CERTIFICATION

Project Management Professional (PMP) – Jan 2011

Certified Scrum Master(CSM) – May 2016

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