Customer Service Representative

Arya Tajfar

Key Qualifications

* *****’ customer service experience

* *****’ teaching experience

* **** ********* **********

Tools Used; Microsoft, Excel, Adobe, PowerPoint,Access

Work Experience

Element January 27th, 2017 -April 30th,2017

Violations processor

• Answered and made calls towards research of violations and payment

• Processed credit card payments

• Large amounts of data entry

• Analyze data

Mars Bakery

Clerk April 2014-December 2014

• Received 30-50 calls a day from the public and processed their order requests

• Processed credit card and cash payments

• Scheduled appointments

• Packaged and labeled items

Drool of Rock Preschool

Teacher August 2013-2017

• Creates lesson plans around; the theme of the week, fine motor skill, letters and numbers

• Interacts daily with the parents on their child’s activity

• Responsible for charting food and bathroom updates

• Assess children in the class twice a year

Dominos November 2012-June 2015

Customer service representative

• Answered up to 200, customer calls a day

• Entered all orders into the system

• Remediated customer complaints

• Processed credit card and cash payments

Education

Dulaney High School

High School Diploma

Graduated with a 4.0 GPA.

Community college of Baltimore county

Major in Elementary Education

Associates Degree in progress

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