Kristin darling
ac005b@r.postjobfree.com 813-***-****
***** ******** **** **** *********, FL 33579
SKILLS and QUALIFICATIONS
Microsoft Word 2010 Microsoft Excel 2010 Microsoft PowerPoint 2010
QSHR (Quality Spectrum Hybrid Reporter) CTSP (conservation technology support program)
Customer Service Microsoft Outlook Data Entry Salesforce Xcelys
EDUCATION
High School Diploma Anthony A Henninger High School
100 Volunteer Hours Crouse Hospital Surgical and Maternity floors
EMPLOYMENT EXPERIENCE
Temp KFORCE_WellCare Health Plans, Inc. 1/2017-Current
Receiving/Distributing all incoming medical records
Tracking invoices for medical record collection
Naming incoming records for Data Entry team
Provider outreach for HEDIS record requests
Under the supervision of the HEDIS Team Leader, performs medical records collection and provider data scrub for the annual Healthcare Effectiveness Data Information Set (HEDIS).
Conduct timely follow up requests to ensure records are received
Utilize various software applications (e.g., Excel, Word and Involalon) to support HEDIS operations
Perform other duties as assigned
Accurately enter actions taken in the data base
CASEWORKER BINDER & BINDER LAW FIRM 4/2016-1/2017
Prepping case files for Attorney review for court hearings.
Update client information, including but not limited to current contact information, medical provider appointments and addresses
Assure all HIPAA, Medical Information Request Forms and Social Security Administration documents are up to date and have current client signatures
Request medical records from current and previous health care providers, when received review to determine all requested documentation has been accurately received.
Client invoice billing
Answer client calls on a daily basis and give status updates on their case file and upcoming hearing information.
Meeting with clients on a face to face basis to go over paperwork, and case information.
Completing Attorney/Advocate directives
Employment Experience Cont.
RECEPTIONIST/OFFICE ASSISTANT EMPIRE ARCHIVES (company went out of business) 12/2011-10/2015
Coordinate the record pick up schedules
Keep accurate records for the storage of the medical records for each client
Assist with time sheets and mileage
On the job training for new employees.
Answer phones
Log all invoices incoming and outgoing
COMMUNITY SUPPORT SPECIALIST ENABLE-HOME HEALTH CARE AGENCY 3/2009-12/2011
Assist residents with their day to day living, such as bathing, dressing, eating and with physical limitations
Administer medications, and keep a count log
Transport and accompany residents to their medical appointments as well as special outings to the mall or bowling
Household cleaning and cooking
Shift review
Answer phones
SHIFT SUPERVISOR/CASHIER SUBWAY (multiple locations) 1/2007-4/2016
Oversee the overall flow of the staff during the shift
Train new employees
Maintain the weekly schedule
Store closer and weekend opener, prepare all food and supplies for the shift
Assist customers with their orders and special requests
Balance the daily/evening receipt count to the cash and credit card machine. Assure 100% accuracy
Order supplies
Cleaning and stocking the store
REFERENCES
Lydia Nelson Supervisor-Binder & Binder 813-***-****
Christina Carpenter Co-Worker-Binder & Binder 813-***-****
Aaron Kovacs Project Analyst 813-***-****