Customer Service Administrative Assistant
Resume:
Renee Pruitt
Reidsville, NC *7320
OBJECTIVE
To obtain a challenging position that will allow me to utilize my diverse background
while learning and developing new skills to help the growth of the company.
WORK HISTORY
2/02- 5/12 United Healthcare
Greensboro, NC Customer Service
Representative
Advising members of the medical plan, benefits, and coverage,
routed various issues for rapid resolution. Proficient
with customer service, handle multiple products; USS Key
Accounts and CDHP. Using the behavioral analytic method to
enhance customer satisfaction and supported the customer
response group.
2/01-11/01 James M. Pleasants
Greensboro, NC Customer Service/Order
Entry
Handled incoming and outgoing orders, answered multi line
phone, and
assisted customer service.
11/99-7/00: Steven D. Bell
Greensboro, NC Administrative Assistant
Answered switchboard, responsible for general office duties such
as filing, typing, faxing, invoicing and data entry .Also responsible
for problem solving from tenants and follow
through with past due accounts.
12/97-10/99 Credit Bureau of Greensboro
Greensboro, NC Collector/Customer Service
All aspects of collecting various account/past dues, answered
phone, worked one on one with clients, in charge of mailroom
filing and all general office duties
7/94-7/97 AMP
Greensboro, NC Connector Assembler
Customer relations, inspection, inventory, and assembly of
electronic devices.
EDUCATION
1991-1992 Rockingham Community College, Wentworth, NC
Transfer courses: Math and Computer Science
1987-1991 Reidsville Senior High, Reidsville, NC
Graduate
SKILLS
Windows 95 & 98
Word processor
Copier
10-key Calculator
MS Word
AS-400 Computer Skills
Typewriter (40 wpm)
Spanish (3 yrs)
INTERESTS
Music
Movies
Reading
Crafts
REFERENCES
Available upon request
Contact this candidate