Renee Pruitt

**** ****** ******

Reidsville, NC *7320

336-***-****

OBJECTIVE

To obtain a challenging position that will allow me to utilize my diverse background

while learning and developing new skills to help the growth of the company.

WORK HISTORY

2/02- 5/12 United Healthcare

Greensboro, NC Customer Service

Representative

Advising members of the medical plan, benefits, and coverage,

routed various issues for rapid resolution. Proficient

with customer service, handle multiple products; USS Key

Accounts and CDHP. Using the behavioral analytic method to

enhance customer satisfaction and supported the customer

response group.

2/01-11/01 James M. Pleasants

Greensboro, NC Customer Service/Order

Entry

Handled incoming and outgoing orders, answered multi line

phone, and

assisted customer service.

11/99-7/00: Steven D. Bell

Greensboro, NC Administrative Assistant

Answered switchboard, responsible for general office duties such

as filing, typing, faxing, invoicing and data entry .Also responsible

for problem solving from tenants and follow

through with past due accounts.

12/97-10/99 Credit Bureau of Greensboro

Greensboro, NC Collector/Customer Service

All aspects of collecting various account/past dues, answered

phone, worked one on one with clients, in charge of mailroom

filing and all general office duties

7/94-7/97 AMP

Greensboro, NC Connector Assembler

Customer relations, inspection, inventory, and assembly of

electronic devices.

EDUCATION

1991-1992 Rockingham Community College, Wentworth, NC

Transfer courses: Math and Computer Science

1987-1991 Reidsville Senior High, Reidsville, NC

Graduate

SKILLS

Windows 95 & 98

Word processor

Copier

10-key Calculator

MS Word

AS-400 Computer Skills

Typewriter (40 wpm)

Spanish (3 yrs)

INTERESTS

Music

Movies

Reading

Crafts

REFERENCES

Available upon request

Contact this candidate