Customer Service Data Entry

Location:

Posted:

June 29, 2013

Niki J. Ross

Career Goal

• To obtain a technician position in a pharmacy or other related medical facility.

Educational Background

• Achieved Associate Paralegal degree from Edison State College, Fort Myers, FL, 2008.

Achieved Bachelor of Science degree (Legal Studies) from California University, PA, 2011.

• Currently studying for the Pharmacy Technician Certification exam-Anticipate completion

by July 2013.

Work Experience

CVS Pharmacy Belle Vernon, PA

Pharmacy Technician October 2009-present

• Float every two hours to drop-off, production, drive-thru and pick-up sections of the pharmacy.

Drop-off-Perform data entry of prescriptions, enter insurance information, and scanning.

Production-Accuracy scans, fill approx. 450-500 prescriptions per day, labeling.

Drive-thru and Pick-up-Identify patients with their presciptions, run cash register.

Assist in preparation of pharmacy for inventory.

Stevie Tomato Sports Page Naples, FL

Server April 2008-June 2009

• Focused on customer service.

Managed vastly different personalities while waiting on customers.

Worked closely with management to ensure that the practice of up-selling was achieved.

Naples Beach Hotel Naples, FL

Server Oct. 2001-May 2006

• Excelled at customer service.

Developed relationships with guests to ensure repeat business to the resort.

Dealt with high profile clients and worked vigorously to earn their gratuity and repeat business.

DynaCorp/US Postal Service York, PA

Data Entry

Performed data entry of zip codes and addresses by using specific coding rules.

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Skills and Training

• WordPerfect

Microsoft Office

40 WPM typing

10-Key by touch