Manager Sales

Daniel Alvalle

** ******* ******, *********, ** 34743

Ph. # 215-***-****, Email: *.*******@*****.***

Objective:

To obtain a managerial position within a growing company that will utilize my

education and experiences allowing for my advancement while benefitting the

customer served.

Education

MBA- Currently attending

Ashford University 2008-2012: BA Psychology & Child development (Graduate

Cum Laude)

Employment History:

Holiday Inn Express & Suites- January 2011- Feb. 2013

Director of Sales & Marketing/ Front Office Manager:

Familiar with Opera PMS, IHG Merlin, hotel planner, meeting broker,

•

and similar sales tools.

IHG way of sales training certificate

•

Oversees and directs all aspects of the Sales and Marketing activities

•

Overseeing the planning and development of promotional strategies and

•

marketing plans

Oversee and assist with the development and implementation of the sales

•

and marketing plan

Management of the sales and marketing team and reporting on effectiveness

•

of the plan

Direct and routine interaction with Regional Sales and Marketing office

•

Supervise all duties of the front desk. They are also a liaison for all

•

interdepartmental communications, requiring excellent communication and

leadership skills.

responsible for all operations of the front desk and guest services, including

•

the concierge, transport and luggage services; management of front office

personnel such as staff training and shift scheduling.

Alternative Rehabilitation Communities-Jan 2008- March 2012

Youth Care Counselor, Recreational Coordinator, Court Liaison, Medication

quality assurance manager, BARJ group curriculum developer and facilitator:

Responsible for monthly progress reports and court reports for youth

•

offenders

Acting as a court Liaison

•

Conduct counseling in a group or individually

•

Interceding and deescalating chaotic situations

•

Mentoring troubled youth; Steering troubled youth into creating acceptable

•

day-to-day life decisions

Responsible for developing and Facilitation BARJ group. Co-facilitating

•

Criminal addictive thinking; Feelings; Sex offenders & Anti-gun groups;

Anger management; Self-Esteem; Conflict resolution; Effective

communication; Family relationships; Community resources;

Recreational coordinator-responsible for developing work-out curriculum;

•

maintaining documentation of all activities; maintaining safety of public,

visitors, staff, offenders and property

Incident reports are conducted whenever needed; Documenting daily

•

activities

Responsible for maintaining effective communication with staff; teaching

•

living skills to youth

Implement individual behavior modification plans and ISP

•

Responsible for developing group curriculums and projects

•

Wingate by Wyndham –February 1998-2008

Night auditor/Supervisor

Assisting employees with service problems by advising the proper procedure

•

to follow in requesting a review; evaluating all available information to

assure correctness of original determination; and providing guests with the

most concise and informative reply possible to their inquiry.

Familiar with Opera PMS

Running software programs that the hotel uses to reconcile the bank deposits

•

and cash on hand and processing all credit card transactions and preparing

all reports for the hotel manager before the next morning.

Checking deposits and to sure they are all correct and match the hotel cash

•

and credit reports.

Prepare check-out reports for each guest who plans to leave the next day and

•

in some occasions have another employee distribute the reports to the each

guest by hanging the report on the room door.

Registers guests, takes reservations, provides room keys to guests and

•

answers all phone calls from outside the hotel and from guests.

Check reservations to see what rooms can be cleaned the next day and pass

•

this information on to the housekeeping supervisor when she arrives, making

and setting wake up calls.

Answer any complaints that guests may have during the night and work on

•

solutions for the next day if the complaint requires the attention of the hotel

manager, deal with all complaints in a timely manner and with respect to the

guest.

Alvalle Construction Manager April 2001-December 2007

Owner/Manager:

Responsible to draw up estimates regarding the required workforce and

•

resources.

Gather the work force to complete the job perfectly and submit them to the

•

contractors.

Assure that the workers are delivering good work.

•

Assure that projects are completed within the deadlines specified by the

•

contractor.

Address and assist with employee and customer issues.

•

Be aware of accounting and finance principles.

•

Good communication, negotiation, leadership and managerial skills.

•

Responsible to prepare and maintain the records in both technical detailing

•

and financial terms.

Supervise the job site and conduct regular quality checks.

•

Skills and accomplishments

I am bi-lingual and equally fluent in both English and Spanish.

•

Able to type 45+ words a minute. Able to multi-task and am good under

•

pressure

CPR certified

•

AED certified training

•

First Aid and Fire and safety training.

•

Passive restraint training

•

3+ years of curriculum development and project management.

•

Volunteer and community service experience:

•

Salvation Army

•

Pinchot Park

•

Board member on CHIP

•

Masonic Charity work

•

Contact this candidate