Customer Service Manager
Resume:
Lynda L. Jones
P. O. Box ****
Garner, NC *****
********@*******.***
Objective: Creative individual seeking a position in a productive
environment. Hardworking, detail oriented, logical, with
excellent organizational skills. Works well independently as
well as part of a team.
Experience: Lifetouch Portrait Studios Raleigh, NC
Photographer September 1991 to November 2004
? Set up and photograph clients using posing tables, stools,
backgrounds and props.
? Schedule and confirm appointments.
? Customer service including sales of portraits and conflict
resolution.
? Operate cash register, audit daily receipts, and prepare
bank deposits.
NC Structural Detailers Garner, NC
AutoCAD Operator - January 1998 to September 1999
Structural Steel
Summit Engineering Garner, NC
AutoCAD Operator - Structural Steel August 1994 to October 1997
? Create fabrication drawings from design drawings using
AutoCAD Release 14 and detailing program.
? Make corrections to drawings using AutoCAD and/or hand
drafting.
? Train new employees as hired.
Tryon Hills Paint & Decorating Raleigh, NC
Bookkeeper - Accounts Receivable January 1994 to August !994
? Manual bookkeeping for accounts receivable, billing, and
reconciliations.
? Maintain customer files.
? Operate 10-key adding machine.
? Operate multi-line telephone system.
? Greet and serve customers as needed.
? Order and receive wallpaper and check orders for accuracy.
Plain Paper Solutions RTP, NC
Manager - Specifications and November 1991 to September 1993
Small Documents
? Schedule and supervise work.
? Order materials and supplies.
? Package orders for shipping and delivery.
? Maintain document files.
Edward Weck Company RTP, NC
Print Room Manager - February 1990 to August 1990
AutoCAD Operator
? Organize and maintain drawing files.
? Create and revise fabrication drawings using AutoCAD and
hand drafting.
? Make prints of drawings as requested by various
departments.
Carolina Power & Light (now Progress Energy) Garner, NC
Electrical Engineering Field Technician January 1987 to March
1989
Engineering Design and Services (temporary @ CP&L) Raleigh, NC
Electrical Engineering Field Technician July 1984 to January
1987
? Design new and upgrade existing electrical distribution
systems in accordance with NESC and CP&L specifications.
? Prepare work orders and construction drawings.
? Supervise construction crews as needed.
? Coordinate work with communications companies when
necessary.
Comfort Inn Raleigh, NC
Night Auditor - Front Desk June 1983 to June 1984
? Audit daily cash and credit receipts and reconcile with
register using 10-key adding machine.
? Greet guests and check them in and out.
? Operate multi-line telephone system.
? Prepare bank deposits.
Education: Wake Technical College Raleigh, NC
A.A.S. Industrial Engineering Technology 1983
G.P.A. - 3.65
Additional courses in Accounting, Computer Science, and
Mechanical Engineering.
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