Customer Service Sales

Julian Bojku

Phone 718-***-**** Email ******@*****.***

OBJECTIVE

Seeking to challenge myself in a fast paced environment by gaining experience through industry

opportunities while applying previous knowledge and qualifications.

SUMMARY OF QUALIFICATIONS

Present a customer comes first attitude and deliver customer service that exceeds customer

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expectations.

Experienced in functioning in a professional and competitive environment.

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Strong interpersonal and effective oral communication skills.

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Thorough understanding of business procedures and practices.

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High work ethics and motivation to expand professionally.

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EDUCATION

• John Jay College New York, NY

Bachelor of Science, Psychology

EMPLOYMENT

AT&T Mobility, Brooklyn, New York 11/2008 – 11/2012

Retail Sales Consultant, Small Business Specialist

• Develop a great relationship with our clients and recommend our products to their needs.

• Educate potential clients on beneficial programs for them.

• Maintained a strong sales goal to achieve and exceed sales quota.

• Focusing and maintaining an outstanding customer service base with our clients.

• Qualifying Small Business customers to our business programs.

• Update and maintain a database of clients and potential clients.

• Lead my team to exceed quota and overcome objections.

Best Buy, Brooklyn, New York 08/2006 – 10/2008

Sales Specialist, Senior

• Consulted costumers about our services while keeping a strong positive attitude.

• Motivated staff to increase sales and improve efficiency and productivity.

• Helped conduct meetings to reach daily goals and become more effective with our sale strategies.

• Educating customers on services and products.

• Arranged merchandising in daily bases.

Dunkin donuts, Brooklyn, New York 04/2005 – 01/2006

Cashier

• Maintained a clean environment while keeping records of daily shipments.

• Assisted to maintain internal and external theft control.

• Ensured our costumers were satisfied with our service.

TECHNICAL SKILLS

Thorough knowledge of Microsoft Office components. Word, Excel, and PowerPoint.

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