Customer Service Accounts Payable
Resume:
Ms. Staci M. Foster
Olympia Fields, Illinois 60461
***********@*****.***
EDUCATION
Loyola University of Chicago, Chicago, IL
BBA / Business Administration
SYSTEM SKILLS & KNOWLEDGE & QUALIFICATIONS
. Marketing professional, specializing in research analysis and
development.
. Implementation management, with survey design and organizational
communication.
. Responsible for managing business projects, reviewed clients business
plans, and suggesting improvements.
. Strong communications skills (verbal and written), with the ability to
network and build relationships.
. Ability to problem solve with critical thinking, providing thoughtful
resolutions.
. Understands fast-paced environments, with experience in multi-tasking
various projects.
. Proficient with Microsoft Office Suite (Word, Excel, PowerPoint,
Access, Outlook)
. Experienced in Visio, ABC Flow Chart, ACT 2000, Lotus Notes & Magic,
CRM Database
. Microsoft Office Suite ( Word, Excel, PowerPoint, Access
EMPLOYMENT EXPERIENCE
PC Mall, Chicago, IL May 2012- April
2013
Account Executive
. Prepared sales quotes and proposals, set-up new dealer/agents
accounts, as well as processed vendor purchase orders/check requests.
. Contacted potential clients through cold-calling and networking.
. Instrumental in winning major corporate clients for the company.
. Responded to inquiries from our Lead Department.
. Sold Apple, Microsoft, Epson and other software products.
. Scheduled conference calls and on-site/off-site meetings.
. Attended a variety of training from different vendors and Licensed in
selling VMware.
Staci Kay Design, Olympia Fields, IL June 2006-
January 2012
President & Designer/Event Coordinator
. Conducted business development and client consultation through
efficient communication.
. Created online Marketing campaigns and recruited, trained and retained
staff.
. Attended key industry shows to cultivate relationships and provided
and supplied floral arrangements for customers, requests, and
occasional events.
National Black MBA Association, Inc. (NBMBAA), Chicago, IL July 2011-
October 2011
Membership Coordinator (Temporary Contract)
. Reviewed Member Benefit program to ensure effectiveness and relevance.
. Processed and memberships through CRM data management system.
. Provided support to internal team in technology applications (CRM),
Outlook.
. Coordinated and attended meetings, as well as answered phones.
. Handled professional customer service, as well as accounts payable and
social media marketing.
. Created mass email campaigns via Exact Target, CRM, etc.
. Submitted check requests for the team to Corporate Accounts Payable
department.
. Managed director's calendar, travel arrangements, and processed
renewal payments.
. Processed registration applications for annual conference for
students/staff.
The Foster Group, Inc. Chicago, IL November 1997-
June 2006
Marketing Associate
. Supervised end-to-end marketing initiatives, including creative
development, list segmentation, brand and legal reviews, production
and results analysis.
. Developed and delivered detailed research publications, case studies,
consulting proposals and conference presentations relating to the
following industries and sectors: information technology, education,
and software.
. Demonstrated presentation experience translating concepts and ideas to
various corporate populations from entry to executive levels.
. Designed and implemented database and spreadsheet solutions to
retrieve system data and perform ad hoc analyses; experienced in
multiple software applications.
. Managed proposal process from start to finish (client analysis,
capture planning, etc.) skilled in logistics coordination of materials
and equipment required for presentations, tradeshows and public
meetings.
. Responsible for cold calling prospective vendors to generate sales
leads and attended bidders conferences.
. Typed inter-office communications-memos, reports, proposals, and
accounts payable.
. Managed research project to assist government agencies, schools, and
hospitals track their clients who are on public assistance programs.
The Jazz Institute of Chicago (JIC) - Chicago, IL August 1995-
November 1997
Assistant to the Executive Director
. Administrator of membership database; responsible for printing mail
labels for newsletters and other publications for the organization and
mailed renewal notices to expiring members.
. Handled the balancing of account ledger, payroll, invoicing and
designing jazz brochures for concerts and membership recruitment.
. Initiated public relations campaign for direct mail programs to
increase membership for the JIC (Membership increased by 42%).
. Created reports for the Board of Directors on membership numbers and
trends.
. Established strong relations with the media and assisted press release
distribution to the via media, newspapers, jazz club, and radio
stations.
Loyola University of Chicago/Institute of Industrial Relations
Work Study
. Organized and administered the records, registration and graduation
functions, including transcript evaluations.
. Responsible for collecting, recording, maintaining and reporting of
student records, grades, registration data, transcripts, mid-term
verification, and other associated audits
. Collaborated with administrators, deans, faculty, to facilitate and
improve services to students, including catalog and
registration/records policy questions.
. Answered switchboard, filing, and etc.
Board of Director: Served on Board of Director for ETA Creative Arts
Organization
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