Customer Service Administrative Assistant
Resume:
LINDA L.WAY (LIN)
Upland, CA
********@***.***
Objective: Seeking Administrative Assistant position, where I can utilize my passion for excellent
customer service.
Skills: Microsoft Word, Excel, and Outlook. Quickbooks. Type 60 wpm.
Accomplishments
Produced multiple tasks, while relaying excellent customer service.
My duties included answering phones, maintained paper files and electronic data base.
Coordinating and scheduling all clinical visits, with daily communication with staff.
In charge of human resource duties and ordering of all supplies.
Experience
Home Health Coordinator
Guardian Angel Home Health Care
Ontario, CA January 2012 to November 2012
* Implemented Coordinator responsibilities for the operations of the Neurology and
Respiratory department.
* Served as department liaison, coordinating surgeries, testing, special protocol for testing,
technician, and physician availability.
* Achieved with utmost trust, the most complex customer service issues as a result of
exceptional ability to promptly resolve concerns and satisfy the patient’s needs.
* Delivered our goal of excellent patient care and exceptional customer service, while
working with physicians and coordinators.
* Produced multiple tasks for both departments, including heavy phone lines, scheduling
and coordinating tests and surgeries. Billing, auditing, maintained paper files and
electronic data base. In charge of ordering all supplies. I transcribed for 17 years.
Related Experience
Neuro/Vascular Lab/Respiratory Care Coordinator
San Antonio Community Hospital
Upland, CA January 1982 to June 2010
* Provided complete clerical support for two departments with excellent customer service.
Education
Chaffey College
Alta Loma, CA
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