Customer Service Medical Assistant

Teresa Carolina Gonzalez

**** * ***** ******, ******* CA 91504

Cell: 818-***-**** . *********@*****.***

OBJECTIVE:

To secure a position that would utilize my extensive customer service and

administrative skills with opportunities for career growth and advancement.

CLINICAL AND ADMINISTRATIVE SKILLS:

. Phlebotomy

. Suture Removals

. Bandages

. EKGs/ Vital Signs

. Audiometers

. Injections

. Pregnancy test

. Autoclave

. Urinalysis

. Venipuncture

. Physical Therapy

. Hemocrit Tests

. Appointment scheduling

. Basic computer skill

. Microsoft Office

. Medical insurance billing and coding CPT

. ICD-9

. Knowledge of healthcare plans

. PDR's

. Type 48WPM

. Medical bookkeeping

. Fluent in Spanish

EDUCATION:

Kaplan College North Hollywood, CA 2012 - 2013

Medical Assistant Diploma/ Phlebotomist

Daily High School Glendale, CA 2009 - 2011

High School Diploma

EXPERIENCE:

Dr. Dardashti West Hills, CA April

2013 - May 2013

Medical Assistant Externship

. Greet patients

. Vital signs

. Injections

. Located, pulled and prepared patients charts

. Electronic Medical Records

. Physical therapy

. EKGs and 24-hour Holter monitors

. Finger sticks

. Maintained a thorough understanding of state and federal regulations

(e.g. HIPPA, OSHA, CLIA)

. Answered multiple telephones lines

Jack in the Box Pacoima, CA

February 2012 - August 2012

Cashier

. Requested customer orders,

. computed bills using a cash registers,

. Accepted payment from customers and made change as necessary.

. Cleaned and organized eating, service, and kitchen areas.

. Selected food items from serving or storage areas

. Placed them in dishes, on serving trays, or in takeout bags.

. Prepared and serve cold drinks, or frozen milk drinks or desserts,

. Using drink-dispensing, milkshake, or frozen custard machines.

References available upon request

Contact this candidate