Lana Nguyen **** San Gabriel Avenue
Colleyville, Texas 76034
Cell: 214-***-****
Email: *******@*****.***
Sales and Marketing Manager/Business Development Professional
Excellent interpersonal, communication and Key Competencies
relationship-building skills. Capable of Exceptional Customer Services
delivering unparalleled customer service. Customer Acquisition
Participated, coordinated, and helped to Referral/Repeat Business
organize many local charity events as well as Generation
public gatherings and fundraisers. Solid Consultative Sales
network ability to market across the country. Complaint Handling
Demonstrated success drive in sales areas in Merchandising and Display
targeted market. Capable of maintaining and New Location Start-up
increasing clients base. New Product Introduction
Education
University of Texas, Arlington
BA in Information Systems, May 1998
Insurance School: Life, Accident, and Health License
Work Experience
PWT Strategic November 10-Present
Account Executive. Sales and business solutions
. International commodity brokering
. Acquire new and maintain clientele of member-based organizations
. Assess project needs of prospective company's and organization's
. Coordinate new business opportunities between PWT's clientele
RD DYNAMIC, INC, Healthcare Consulting April 08 - November 10
Office Manager. Handle the setup, service and consultative service for an
international clientele.
. Integrated all internal and external resources to achieve high levels of
customer satisfaction.
. Provided feedback to organization on barriers to success and
opportunities for improvement to increase
market share within the healthcare industry.
. Negotiated with vendors for best contractual price for hospital and set-
up rebates where available.
. Helped consultants with reports and administrative duties.
TRICORP DEVELOPMENT, Construction and Development Oct 06- Mar 08
Business Partners. Project Manager and Marketing Manager.
. Conducted regular market assessments to quantify opportunities and
uncover new opportunities.
. Supervised on-site project and remodeling jobs.
. Responsible for sales generation in the DFW area including market
penetration, new opportunity development, customer relations, and
customer retention.
. Maximized gross profit opportunity by insuring price integrity and
competitive quotes.
. Recognized for ability to quickly establish rapport with customers, up-
sell products and build a loyal clientele.
MAVERICK EXPRESS, Transportation Logistics Jan 04 - Sep 06
Logistics Sales Account Executive. Transportation/freight brokerage sales
manager.
. Negotiated pricing and rates with customers based on their transportation
needs.
. Responsible for selling brokerage/logistics services as well as finding
freight for company assets.
. Responsible for building, managing and growing relationships with
customers and carriers.
. Ultimately responsible for adding additional customers to the branch and
to grow business with existing customers.
Cingular Corporate, Telecommunications June 98 - Oct 03
Human Resources. Human Resources Coordinator
. Administered benefits: including Health and Dental Insurance, 401K,
pension, Life Insurance, etc.
. Coordinated payment and break out of insurance invoices.
. Work collaboratively with a diverse team on Government reporting:
including OSHA, HIRD, census, injuries.
. Coordinated communications projects and assist in special projects:
handbook, updating internal HR processes and forms
. Served as internal liaison to the HR manager and other staff resources:
including exit interviews, posting open positions, review resumes and set
up interviews.