Nancy Chapman
Richmond, VA *****
*********@*****.***
Highly motivated, dynamic, and reliable professional, offering broad-based experience in all aspects of office management, fiscal reimbursements, and distribution operations, office administration, executive support, inventory management, and client services. Skilled at utilizing time and resource management skills to achieve organizational objectives as well as improve operational efficiency and overall performance.
• Equipped with proactive leadership and keen attention to detail in identifying solutions and coordinating team efforts to achieve smooth and on-time delivery of documents.
• Adept at analyzing and compiling data and information; complemented with proven expertise intaking on various sensitive and confidential assignments and tasks.
• Skilled at multitasking within fast-paced and constantly changing environments; as well as adapting to new responsibilities and situations. Effective and articulate communicator; armed with exceptional interpersonal and presentation aptitudes; able to easily deal and establish rapport with individuals from different age groups and backgrounds.
Work Experience
Fiscal Technician
VIRGINIA DEPARTMENT OF HEALTH - Richmond, VA
January 2022 to Present
• · Reviews and process routine accounting data, cost reimbursements, and billings for processing and disbursement.
• Analyze invoices, purchase orders, for multiple vendors payments for any discrepancies, process travel vouchers for employees, equipped in per diem GSA rates, preapprovals, TARS, agendas, hotel folios, CBA’s and maps for processing reimbursements. Converting documents into PDF format. Knowledge of CARDINAL identifications. Review keyers travel vouchers for payment disbursement.
• Reviewing documents for accuracy, coding, distribution of accounts for approvals
• · Access, search, and navigate emails and invoices for completion of transactions
• · Process invoice vendor transactions and documents, upload, and downloading of financial entries
• Interact with keyers for the preparation of having vouchers sent for disbursement if any inaccuracies occur.
• Deny or approve all travel invoices
• Input vendor invoices into the Finance/Accounting (F&A) portal for the approval of payment.
• Review vendor and travel vouchers for discrepancies. Utilize SharePoint on the completion of travel vouchers
Transportation Associate
OWENS & MINOR HEALTHCARE {Kelly Services}- Richmond, VA January 2021 to January 2022
• Identify supplier compliance errors on the shipment paperwork received in the Northeast regions
• Invoicing of Penske and Ryder orders for the entire U.S region
• Initiate claims for the monetary inaccuracies of the suppliers
• ·Confirm shipments daily utilizing the daily inbound report Terry’s Home Improvement
Office Manager/Inventory Specialist
SOUTHERN GLAZER’S WINE & SPIRITS - Richmond,
VA April 2015 to June 2020
• · Provided office personnel with resources and information
• · Maintained a complete stock of office supplies
• · Resolved any issues within the office that may arise, i.e.: internet instabilities, copiers and printers
• · Set up conference room appointments, ordered lunch
• · Utilized Microsoft Outlook and Excel frequently, as well as adobe acrobat
• · Managed petty cash, FedEx expense tracking, AED and cleaning crew
• · Provided Executive Management and Sales Reps with material needed for their job performance
• · Communicated via Outlook for scheduling meetings and conference calls
• · Orchestrated inventory procurement for the Mid-Atlantic region, executed weekly and monthly reports · Interacted with the state of VA, NC, and WV ABC managers and personnel to address any issues concerning supplier loads, acceptance and allocation increases, new suppliers, salesman permits · Weekly conference calls with vendors to address any concerns or improvements needed.
• · Downloaded and updated the inventory for the suppliers daily
• · Merged inventory into the Excel spreadsheets to perform the forecasting of orders
• · Created and submitted purchased orders to suppliers converting them from Excel to PDF form
• · Tracked orders to ensure proper delivery time utilizing the spreadsheet
• · Downloaded new suppliers and extracted delisted suppliers
• · Performed Special Orders from outside customers to the VA-ABC
• · Interacted with state boards regularly
• · Mentored new suppliers on protocols and procedures
• · Resolved IT issues within the office also coordinated the new phone and data system
• · Proficient with Microsoft 365 and SharePoint and Workday Administrative Assistant / Switchboard Operator
DEPARTMENT OF VETERANS AFFAIRS - Richmond, VA
February 2013 to March 2015
• · Provided administrative support at the GTT headquarters
• · Transmit correspondence using scan and fax, sort and distributes mail
• · Recruited clients and set up interviews
• · Prepare a variety of documents, proposals, letters and emails from draft to final form
• · Submitted expense reports and vouchers
• · Manages daily schedule for the owner and administrator
• · Call Center Operator directed all calls throughout the hospital, paged physicians, documented daily activities. Resolved patient issues when they received no contact to the directed department.
• · Covered the supervisor position whenever they weren’t available
• · Daily test paging for the Code Blue and Rapid Response System, activated fire drills
Floor Team Leader: Inclusive Years
Wal-Mart Distribution Center - Gordonsville,
VA January 2003 to December 2013
• · Performed detailed quality assurance of freight throughout the distribution center.
• · Employed keen attention to detail in conducting cycle counting and cycle tests on a daily basis.
• · Managed the modification of outstanding adjustments and alteration of proper quantities in the system. · Handled comprehensive verification of jump trailers for warehouse use and empty reserve slots for incoming freight.
• · Ensured accurate and complete product for stores through detailed freight auditing.
• · Provided innovative resolution to complex freight problems that were placed into the penalty box. · Demonstrated expertise in executing inventory control functions.
• · Prepared and generated reports for inventory adjustments and memorandum bills of reclamation freight.
• · Displayed strong leadership capabilities in training new quality assurance associates.
• · Utilized GLS II system in researching and identifying incorrect freight.
• · Assumed responsibility in checking and receiving incoming freight for store distribution.
• · Served as general meeting spokesperson for the QA department, grassroots meetings, and safety team member.
• · Loader, receiver, hauler, replenishment and put away driver were also duties performed.
• · Supported the transportation department to check drivers in and out, prepared the BOLs for the receiving associates.
• · Certified trainer for new employees on floor equipment, double jack, reach & retrieval lift, and stock picker
Education
Certificate of Diplomacy in Digital Electronics
DeVry University - New Brunswick, NJ
CERTIFICATE OF ACHIEVEMENT
Southern Glazer's University
Associate's degree
Skills
• Strategic Planning and Analysis ~ Data Collection and Report Generation Organizational Compliance and Standards ~ Communication and Collaboration Leadership, Training, and Team Building
• Materials management
• Microsoft SharePoint
• Process Improvement
• Computer Networking
• Adobe Acrobat
• Power BI
• Forecasting
• Workday
• Team Management
• Databases
• Office Management
•
• Auditing
• Warehouse management system
• Warehouse management system
• Warehouse experience
• Root cause analysis
• Writing skills
• Analysis skills
• Customer service
• Windows
• Computer skills
• GIS
• Microsoft Office
Assessments
Office manager — Proficient
September 2020
Scheduling and budgeting
Full results: Proficient
Attention to detail — Proficient
February 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Management & leadership skills: Impact & influence — Proficient February 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Work style: Reliability — Proficient
February 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient February 2022
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.