Sales Customer Service

RAYMOND PATRICK WEST

Resume cover sheet

I am currently seeking employment in sales, marketing and/or customer service. I

am a hard worker and very trainable. All the industries that I have worked

required training not only to learn the product(s) but also the capability of seiling it.

My background includes 14 years of call center experience and 20+ years of outsides

sales covering New England.

I have been an outside salesman with a diversified line of products, including

owning a distributorship, Raymar Enterprises Ltd., for upholstery fasteners.

I am a fnlly licensed insurance producer and a licensed real estate salesperson in

Massachusetts.

My expertise is in territorial management from prospecting for new business, seiling

the product, and the maintaining of existing acconnts.

The following include some of my work experiences:

Insurance sales agent-Small Bnsiness Insurance Agency, Fleet Insurance Agency,

Prudential, Connecticut General and Blue CrosslBlue Shield of New York.

Computer hardware sales-NEC

Specialized 4-color printing sales and MICR-Encoded documents to banksChristmas

Club a Corporation and Security Savings systems.

Fabric sales and service-Paul Barrows, Inc.

Payroll sales and service-Contemporary Payroll Service.

Management consulting-N.E.W. Gainsborough Associates.

Additional Professional Experiences:

Advertising sales, real estate sales, hair salon sales, merchandising for a hardware

chain, copier sales and newsclip agency sales.

RAYMOND PATRICK WEST *********@***.***

490 Peakham Road' PO Box 324 • Sudbury, MA 01776-0324 Tel: 978-***-****

SUMMARY

Diversified sales experience with the drive and ambition to learn, accomplish, compete and succeed.

SKILLS

• Build, develop and maintain a sales territory.

• Ability to learn, comprehend, and present.

• Persuade and negotiate ideas clearly and precisely.

• Develop a rapport with clients and management to facilitate feedback.

• Customize programs to best fit client's needs.

• Identifying issues through assessment, evaluation and rectification.

• Create and develop proposals.

• Innovate new procedures when necessary.

• Goal-setting through the attainment of new business and the retainment of existing accounts.

EMPLOYMENT

Small Business Insurance Agency, Worcester MA

-Member of the Advanced Sales Team for life products.

-Sales and servicing of both inbound and outbound calls.

-Specialized in the sales of term, permanent and conversion policies.

-Consistently grossed over $lOOk in annual premiums.

2000-2010

-Participated as a recipient of The President's Club Award (annual premium in excess of$120k).

EDUCATION

Master of Arts, Framingham State College

Master of Business Administration, Bernard M. Baruch College, City University of New York

Bachelor of Business Administration, Manhattan College

Chartered Financial Consultant, American College

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