Miguel A. Ramirez, MSE, MBA, CPA
**** ******** ***** *****, ********, Ohio.
abzty1@r.postjobfree.com, Phone: 614-***-**** Cell 829-***-****
PERSONAL OBJECTIVE:
Secure a sales management position in the Columbus, Ohio area, with a Mid-
sized company looking for growth, leadership and overall sales force
effectiveness.
PROFILE:
. Successful Individual. Going from a poor neighborhood in the Dominican
Republic, to the corporate conference room of a Fortune 500 company.
. Holistic Manager. Having progressively acquired career success in
Finance, Marketing, Sales, Business Development and General Management
functions.
. Passionate leader. Being middle school class president, high school
volleyball team captain, PTA president, founder of the Colgate
Business School in El Salvador, Founder of Speed Stick Vacation
basketball tournament with more than 70 teams, little league coach,
baptized as "pinoy" by my Philippines Associates, motivational speaker
in high schools, sport teams and business associations.
. Quick Learner. Multiple degrees. Multiple Languages. Computer Literacy
(MOS, SAP, Quick Books, Turbo Tax).
EXPERIENCE:
Business Development Manager, 2012-2013, Agricultura del Cibao, Dominican
Republic
. I never thought I would sell produce, but this time I rolled my
sleeves, took my bag and went for it. After dealing with Indian and
Chinese merchants in Hunt's Point, NY, almost freezing myself in a
Canadian wet market, practicing my rudimentary knowledge of French in
the Rungis market and surviving a 3 days crazy driving in Italy, I was
convinced otherwise. I return with several orders and future
contracts.
. Achieved 30% of Sales increase and negotiate several contract for the
next winter season.
Director of Sales, 2010-2012 Cesar Iglesias, S.A. Dominican Republic
. Despite having experienced double digit sales growth the previous
year, the company badly needed a new sales leadership. An old fashion
sales organization, poor distribution, lack of effective kpi's, poor
training and lack of supervisory skills constituted what it seems to
be an insurmountable hurdle. I attacked the problem head on,
reorganized the sales force firing poor performers, transferring
salesmen to channels and territories more suitable for their
qualifications. I hired new salesmen with an upgraded profile. Trained
them. Worked closely with supervisors to accelerate teaching of new
sales techniques. I changed the sales compensation system to focus on
both quantitative and qualitative objectives. The level of
Distribution, the % of call effectiveness, the number of sku per order
and the volume by category were included as part of the sales quota. I
got a new information system which permitted to conduct cross selling
analysis and provide continuous feedback to sales and marketing
personnel about the progress of the sales in a daily basis.
. Achieved 48% sales growth. Improved sales call effectiveness by 38% in
two years.
Director of Marketing, 2009-2010 Cesar Iglesias, S.A. Dominican
Republic
. In November 2008, I got a call from Jose Luis Perozo Assistant to the
President of Cesar Iglesias company, a previous client from my
consultancy practice, he told me that the company was very profitable
but sales were stagnant. He wanted to use the excess cash generated to
accelerate growth. I agreed to take the challenge and moved to the
Dominican Republic. I conducted an extensive company analysis
including the company portfolio, the production capacity, competitors,
suppliers, brand positioning, pricing structure profitability by
product line, media investment, sales performance by channel of
distribution, trade inventory, account profitability. Base on the
above analysis I developed a company 5 years growth strategy,
translated this strategy into coherent category marketing plans. I
Developed the Sales forecasting by category and the capital
expenditure budget needed to support the plan.
. Achieved 62% growth in 3 years. Disposable diapers and cooking oil
reached the #2 market position.
. Launched new categories: Disposable Diapers, Canned Sardines, Corn
Flour, Bottled Water and Bleach.
. Repositioned ill performing brands: El Gallo cooking oil, Domino
Toilet paper, Brillante Powder Detergent.
. New Investments: Tissue paper mill, Wheat/Corn flour mill, New Oil
refinery, Detergent Tower upgraded.
Director of Marketing, 1999-2002 Colgate Palmolive, Philippines
. This was a very challenging position. In the past CP Philippines has
been a center of Excellence in the Region. Now it was a shadow, with
declining sales for several years, poor profitability, closing its
manufacturing facilities, excess NVO, under a furious competition
attack, a complex distribution system and high expectations for a
quick turnaround. My first year was pandemonium: 7000 islands, several
dialects and 11 corporate or divisional business reviews in ONE YEAR,
this could have broken the most resilient person, no me! I finally
found the lights at the end of the tunnel. A simple strategy: Connect
our brands with the philippino masses. To do this, I conducted an
ambitious marketing research program to understand the philippino
behavior, their values, their dreams. I took some Tagalong classes,
watched hours of Philippino TV shows, listened to philippino music,
visit dozens of neighborhood and wet markets across the country.
These learning's helped me to relaunch several products and to develop
relevant advertising campaigns that were well received by the
consumers and generated immediate sales.
. Achieved market leadership in Shampoos. Palmolive became the
"Benchmark Bundle" for Asia Pacific Region.
. Turned around company sales and profitability.
Country Manager/General Manager, 1995-1999 Colgate Palmolive, El
Salvador.
. Two years in Global Business Development got me ready for another
challenge a Country Manager position with P&L responsibility in a
tough environment: Colgate Palmolive El Salvador. I accepted.
. Coming out the civil war, El Salvador a land of opportunity,
nevertheless the sales personnel was poorly trained, customer
satisfaction was very low, the warehouse was insufficient and the
gross to net investment were nether measured for effectiveness. I
decided to transform the company into a "model sales force" in the
region and developed the Colgate "Business School" to train all
company personnel, providing the business tools and skills they needed
to complete a successful job.
. Achieved doubled Sales volume in four years. Three times winner of
"Best selling subsidiary" in Central America Region. Obtained market
leadership in Deodorants, Powder Detergents, Liquid Cleaners and
Shampoo. Received the Corporate "You Can Make a Difference" Award
Global Business Development, Associate 1993-1995 Colgate
Palmolive Company, New York, New York.
. This is a pivotal position. Candidates are sent to Corporate
Headquarters to develop their strategic and negotiations skills, to
interact with senior officers and learn from them. At the same time
you are assigned one or two specific objectives. I handled two major
projects. The Roll-out Ajax Cleaner in Latin America and a Margin
Improvement program to achieve at least 5MM in savings. I completed
the Ajax Megabrand handbook and use it as a selling tool around the
region. I extensively flew to Mexico, Venezuela, Colombia, Brazil,
Argentina convincing GM and marketing directors to add Ajax to their
portfolio. All countries but Argentina, launched the product. In the
other hand, I assembled a task force with people from Global Business,
global Technology, Global Purchasing and Global Sales, together we
conducted category reviews in Mexico, Colombia, Venezuela and Brazil,
identifying more than $18MM in potential savings. These savings came
out reformulations, packaging optimization, pricing changes and new
raw material sources.
EDUCATION:
Pontificia Universidad Cat lica Madre y Maestra (PUCMM) and University of
South Carolina, DR.
. Master of Science in Economics (MSE, 3.5 GPA)
. Master of Business Administration (MBA, 3.6 GPA)
Universidad Dominicana, Santo Domingo, D.R.
. Bachelor of Arts in Finance and Accounting, (CPA, 3.86 GPA). Awarded
"Graduation Best Student".
LANGUAGES:
. English. Spanish. Some Portuguese. Some French.