Training Health

WAYNE POWELL

*** ****** ******, *** ***, Detroit, MI 48202

Phone Number: 313-***-**** . Email: ***********@*****.***

CERTIFICATIONS

. ADT/Prelude Certification (NVT 2012)

SKILLS & BACKGROUND

. Build experience in:

o ADT/Prelude

o Cadence

. Epic training experience

. Participated in Go Lives and provided post Go Live training

PROFESSIONAL EXPERIENCE

HENRY FORD HEALTH SYSTEM

Detroit, Michigan

Application Coordinator March

2012 - present

Revenue Cycle Management Patient Access

. Provide Command Center support as needed; resolve Cadence and Prelude

ticket issues for Super Users and End Users during Go-Live and post Go-

Live.

. Visit sites and provide training in registration and scheduling to end

users in post Go-Live.

. Build in POC Environment and loading records on Build Tracker for Data

Migration.

. Build and schedule ADT/ Prelude Batch jobs.

. Build Employer Master File.

. Participated in activities with Cadence build.

. Contribute to building and configuring applications; testing scripts

in application/ integrated testing; correcting errors, workarounds and

retest scripts.

. Work as a team member on special projects, including cross functional

team projects.

. Responsible for participating in the overall design, implementation

and training of business applications and reports.

. Attend meetings, write reports and do presentations.

. Submit tickets, provide support for registration for Primary Care

Clinics and Behavior Health Clinics.

Financial Counselor/Navigator January 2006 -

December 2011

Revenue Cycle Management Network Financial Planning

. Contact inpatients and outpatients that were registered or admitted

and uninsured.

. Interviewed patients and completed Medicaid applications if needed or

researched other solutions to reduce bad debt for the hospital.

. Visited patients in their room if admitted or in ED, communicated with

patients and medical staff to find solutions for payments.

. Increased Revenue for the Health System by over $3.6 million dollars

through finding hidden insurance claims.

. Decreased overall error rate by 98%.

Health Care Coordinator, Medicaid Liaison July 2001 -

December 2005

Department of Emergency Medicine

. Worked in Emergency Department (ED) with uninsured patients completing

Medicaid applications or Charity care through a program called Voices

Of Detroit Initiative (VODI).

. Communicating with patients the importance of using a Primary Care

Provider (PCP) opposed to the ED as their PCP.

. Coordinated uninsured population with follow up appointments with

community free clinics to reduce frequent flyers in the ED.

. Also coordinated specialty follow up appointments through charity care

programs with the goal of reducing high healthcare cost by addressing

problems early.

. Reduced Frequent Flyers, Uninsured, and Underinsured population by 68%

in ED.

Education

University of Phoenix - Southfield, MI

. Bachelor of Health Care Administration (in progress)

Volunteer Activities/Hobbies

2006 - 2009

. Volunteer as a minister at a community men's halfway house.

. Volunteer Counselor for Royal Family Kids Camp for abused, abandon,

and neglected kids.

o Undergo intense training and regulatory procedures each year to

ensure the safety and well being for the kids' week long stay at

camp.

References

Available upon request

Contact this candidate