Mavis Ryan Hewlett
** ******* ****., *.*. Box ***
Marathon, ON
P0T 2E0
Phone 807-***-**** or 807-***-****
e-mail: ***********@****.***
Highlights of Qualifications
* Over 20 years of quality experience working with the general public in
various professional settings (legal, dental, banking, social services).
* Successfully completed with Honors a Professional Secretary with
Computers Certificate.
* Proficient in Microsoft Applications, Nova Brain, Able Dent and Simply
Accounting.
* Outstanding organizational skills and competent in office administration.
* Hardworking individual, take pride in my accomplishments.
* Caring, detail oriented, high professional ethics.
* Great reputation with clients as competent, knowledgeable and helpful
professional.
* Proven ability to work with confidential and sensitive information.
* Exhibit a high degree of professionalism in public relations and
management issues.
* Experience dealing with sensitive needs of clients in various crisis
situations.
* Dedicated, Loyal, Efficient, Trustworthy
General Office Skills:
* Managed client's issues in dental & legal settings, ensuring effective
and efficient service with consideration of confidentiality and
sensitivity to their needs.
* Outstanding administration abilities: Accounts payable, receivables,
payroll, budgets, bank reconciliations and financial reports.
* Expertise in editing and proof reading legal documentation, assessing
contents for clear expression, and accuracy.
* Oversaw all aspects of a dental office operation; including inventory
control.
Bookkeeping Skills:
* Proven ability to efficiently use Able Dent program, e-filed insurance
forms, prepared charts, travel slips and daily sheets.
* Proven ability to prepare payroll, receiver general. A/P, A/R as well as
year end records including T-4 slips.
* Accurately balanced bank statements at month end, prepared month end
business summary using spreadsheets.
* Known as being able to work independently and perform tasks
simultaneously.
Interpersonal Skills:
* Exceptional Public Relations: Communicated tactfully with the public by
phone and in person in sometimes difficult and challenging situations.
* Strong analytical and problem-solving skills with ability to work in a
fast-paced, demanding environment.
* Assisted clients with job placements including finding accommodation and
making travel arrangements.
* Proven ability to perform all reception duties including answering of
phones, sending faxes and processing of incoming and outgoing mail.
* Self-directed, organized professional with high customer standards of
conduct and an eagerness to learn and improve skills.
Work History:
* 2009 - Present -Program Assistant Superior North
Victim Services, Marathon, ON
* 2008 - 2009 Court Administrator Anishinabek
Police Service, Pic River, ON
* 2000 - 2008 Office Manager Marathon Dental
Office, Marathon, ON
* 2001 - Present Security Guard Province of Ontario
(Marathon OPP Detachment)
* 1999 - 2000 Legal Secretary Richard Courtis Law
Office, Marathon, ON
* 1990 - 2000 Bank Teller Toronto
Dominion Bank, Marathon, ON
* 1995 - 1999 Legal Secretary Murray & Courtis
Law Office, Marathon, ON
Education:
* Professional Secretary with Computers ICS
(Graduated with Honors) Correspondence
* Simply Accounting Course Confederation College,
Marathon, ON
* Microcomputer Applications Confederation
College, Marathon, ON
* High School Graduate Dorset Collegiate,
Pilley's Island, NL
Volunteer Activities:
* School Prefect, Canteen Clerk, Year Book & Graduation Committee,
Librarian, Lunch Supervisor, Secretary for Community Policing Committee,
Superior North Victim Services, fundraising.
Hobbies:
* Reading, Knitting, Quilting, Walking, Camping, Motorcycle riding, 4
Wheeling, and Snowmobiling
References furnished upon request