Quality Assurance Manager
Resume:
FRANK R. OROS
Davenport, Iowa 52806
CAREER SUMMARY: Management professional with twenty years of hands-on experience in the
development and implementation of quality programs in manufacturing and assembly of commercial,
automotive and aerospace products.
SUMMARY OF
QUALIFICATIONS:
Director of Quality Operations
Quality Assurance Manager
Quality Assurance Systems Consultant
Federal SQA Engineer
PROFESSIONAL
EXPERIENCE:
September 2011 – March 2013
ISO Lead Auditor – Rock Island Arsenal (HRU)
Lead ISO Auditor for TARA-QAE, Joint Military Technology Center, Rock Island Arsenal, Rock Island
IL. Develop audit plans, train auditors and cost center managers in ISO concepts, conduct ISO audits,
compile audit reports and brief Directors and Division Chiefs on audit findings, required corrective
measures and follow up. Assist QAE engineering and Production Planning teams in development of
Control Plans/FMEAs.
January 2011 – August 2011
Program Manager – Hydro Chem Systems Inc
Grand Rapids, MI
Program/Production manager for an automotive-related OEM. HCS is a design proprietary manufacturing
operation, and I obtained UL certification for them, as well as managing daily production and material
functions. Direct and indirect reports, including product service teams.
March 2010 – October 2010
Quality Engineer - Contingent
John Deere Harvester
East Moline IL
Support daily OFP FPY program through surveillance, investigation and resolution of process and part
issues. Analyze data (FPY, audits, warranty, etc.) utilizing SAP and dedicated JD systems, to develop
corrective actions with cross functional teams. Led the JDV 14.1 Torque Standard and JDV 18 HVAC
standard programs to successful implementation for both Combine and Front End Equipment. Conducted
supplier surveillance audits, AE reviews and NCCA investigations.
June 2008 – March 2009
Quality Manager
McLaughlin Body Company
Moline, IL
QM for multi-facility operation, producing agricultural, commercial and military vehicle enclosures and
harvesting mechanisms. Operations include weldments, mechanical and electrical assembly/testing and
vehicular testing. Primary customers are Case-New Holland, John Deere and US Government contractors,
as well as Komatsu. Manage seven Quality Engineers and fourteen technicians.
August 2005 – April 2008
Quality Manager
Sensus Precision Die Casting
Russellville, KY
Devised and implemented QMS for this Tier One automotive and commercial die casting division, to
obtain TS16949 registration. Operations included casting, automated and manual x-ray labs, metallurgy
lab and large-scale machining of steering assembly housings and components, subassembly and
functional testing. Managed professional and technical staff, introduced CMMI concepts, initiated 5S and
lean concepts. Also responsible for quality operations in joint venture location near Shanghai, PRC.
September 2003 – March 2005
Citation Die Cast
Quality Manager
Citation Lake Zurich, Illinois
Quality Manager for an aluminum die casting facility, with a primarily automotive customer base.
Developed uniform quality training and certification programs for quality and production personnel and
reduced scrap/rework costs by 41%. Initiated lean programs in manufacturing. Developed EMS
procedures and obtained ISO 14000 registration in April 2004. Converted all facility QMS processes from
QS-9000 to TS-16949 and achieved registration in June 2004. Managed four QE’s and six technicians.
Citation filed for bankruptcy in September of 2004, facility closed.
August 2000 – September 2003
Director of Quality
Netcom Incorporated
Wheeling, Illinois
Director of Quality Operations for two U.S. facilities, with satellite operations in Greece and China,
producing electronic filters, power supplies and custom communications components for commercial and
military applications. Achieved ISO 9000-2000 registration in Greece and U.S. in the first six months,
AS9100 immediately following (for Boeing and Northrup.) Managed all quality functions with a direct
report staff of fifteen. Also acted as the FSO, with secret clearance aboard in the facility. Reported to VP
of Operations.
February 1996 – January 2000
Quality Manager
Eaton Corporation – Reman/APD
Kalamazoo, Michigan
Assumed Quality Manager position in 1997. Duties included hiring/training of QA staff for both Reman
and APD (Automated Products Division,) developed/deployed manufacturing and quality standards and
practices, and all functions associated with ISO/QS9000 registration. Member of Six Sigma/Black Belt
team at Eaton Truck Division, and led the Division Environmental Management team to successful
ISO14001 registration at both Kalamazoo facilities. Last major program completed under my leadership
was Heavy Truck Division Global Quality Data and Communications system.
February 1993 - September 1995
Quality Assurance Engineer (Contract)
BORG-WARNER AUTOMOTIVE
Coldwater, Michigan
Developed a QS-9000 quality system in an automotive drive train
component manufacturing facility. Duties included relocation of an entire manufacturing line from
Chicago IL to Coldwater MI, development of associated quality programs, selection and training of
quality and manufacturing personnel, qualification of suppliers and liaison with BW automotive
customers (Ford, Chrysler, Penske Diesel.)
April 1989 - January 1993 (Contract)
Quality Assurance Engineer
Ford Motor Company
Livonia, Michigan
Led a contracted Ford Tier 1 supplier base review team for the drive-train components group, Livonia,
MI. Implemented supplier control and development programs for all suppliers. Monitored supplier
performance and recommended changes/reductions as warranted.
ADDITIONAL EXPERIENCE
1984 - 1988 Certified Quality Engineer
Defense Logistics Agency, Ann Arbor, Michigan
1968 - 1981
United States Air Force
Security Clearance - Secret
SPECIALIZED TRAINING:
Defense Logistics Agency, Detroit, Michigan 1984 - 1986
Procurement Quality Assurance Training Program. Federal certification in quality systems assessment,
auditing and development. Supply base management certification.
1999 – Green Belt Certification – Eaton Corporation
1997 - Lean Manufacturing applications, Grand Valley, Grand Rapids, MI
1996 - International Management training, Duke University
1990 - Ford TOPS training, Dearborn, MI
1989 - TRW Six-sigma training, Southfield, MI
1988 - ASQC Juran Facilitator training, Warren, MI
EDUCATION: Air Force Community College – Electrical Engineering
Defense Logistics Agency, Detroit, Michigan
Federal Procurement Quality Engineer Certification
RAB certified Lead Auditor
AFFILIATIONS:
American Society for Quality
Society of Automotive Engineers
REFERENCES: Available upon request
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