Susan Pinsler
*** **** **** ****** ******** Ontario L8V 3B2
Strong interpersonal skills, and a team player, detailed and task oriented, determined and problem solver. Previous management, sales, purchasing experience, able to work independently.
EMPLOYMENT HISTORY
Ess Corp 2013-Present
Mississauga Ontario
Inside Sales specialist
• Cold calling to solicit new business of Filtration vessels & Strainers
• Familiarity with Asme code stamp
Sure Flow Equipment Inc.
Burlington Ontario
Inside sales/ Purchasing clerk 2005-2013
• Purchase all fittings and piping for Fabricated pressure vessels
• Receiving of packing slips
• Expediting on orders
• Search out new suppliers arrange payment terms.
• Cold calling to solicit new business
• Respond to orders by creating quotes and contacting customers
• Receive orders via fax, email, telephone
• Selling and up selling of product
• Dealing with all customer issues.
• Working with in ISO/Asme certified environment
• Working with Accpac system
• Answer switch board Norstar System
Scancode Logistics
Mississauga Ontario
Lead generator 2004-2005
• Cold call potential clients
• Solicit new business to presidents and VP’s
• Arrange appointments for Sales reps & accompany them on initial appointments
• Follow-up calls with customers on regular basis
Wirtz Group Personnel Inc
Brampton Ontario
Account executive 1999-2004
• Cold call new business to potential new clients for light general labor, skilled and unskilled.
• Service existing client base and all new business either in person or by telephone.
• Negotiate billing rates and terms
• Solve customer issues and employee issues
• Dispatch employees to work
• Interview new employees
• Deliver pay cheques every week to employees on weekly basis thus keeping in touch with customers on regular basis
• Collections on all over due accounts
Accomplishments
Over the six years that I worked at Wirtz Group, I was able to find many employees permanent employment. I was able to bring many overdue accounts up to date and put on a payment schedule.
In 2001 I generated a 40 % increase in sales over previous year and again in 2002 with 32% increase. Bringing in over 3 million in annual sales. I would also do all the weekly payroll calculations for Wrigley Canada where we employed over 60 workers.
Stokes Ltd
Pt Clair Quebec
Store Manager 1986-1998
• Manager
• Purchased merchandise for small boutique located in back of store called Danesco
• Recruited staff
• Supervised and scheduled staff
• Over saw all budget requirements and met and exceed sales targets
• Merchandised creative displays, administer all paper work
• Marketed and promoted merchandise to customers
• Managed large giftware store with staff of 12-16 people
• In 1988 was made manager of PT Claire store the largest store in the chain at that time
• Assistant manager
• Assisted manager with daily functions of running a giftware store
• In 1987 promoted to manager of Cote St Luc Store
• As manager increased sales by 54% over several months
Accomplishments
Won Golden Plate award for highest percentage over budget for three consecutive years. Took part in a customer service video for the company in 1996.
Increased sales from 1991-1996 by 32% by improving sales and product knowledge and by using many of the techniques used in the customer service video.
First manager in the history of Stokes to exceed $100.000 in sales in a one week period.
References available upon request.