Customer Service Sales

*** ***** **** *****: 803-***-****

West Columbia, SC 29169 ***********@*****.***

Allison Heaton

Summary of Qualifications

• Experience in answering phones and taking messages

• Experience with customer service

• Experience in scheduling and rescheduling appointments

• Proficient in Microsoft Word and Excel

• Over 3 years of experience in customer service and sales

• Strong work ethic and comfortable in stressful situations

• Experience in filing client files and pulling files

• Strong computer skills

Experience

March 2013 – Present Outback Steakhouse Columbia, SC

Hostess / Customer service representative

• Responsible for scheduling reservations for daily, weekly, and monthly time periods.

• Greeted customers and dealt with any customer service issues that presented themselves.

• Responsible for answering phones and responding appropriately to a variety of questions that customers

presented.

• Worked closely in a team of a variety of people and assisted other team members whenever possible.

August 2012 – March 2013 TCBY LLC Columbia, SC

Sales associate

• Responsible for answering phone and taking catering orders.

• Worked closely with sales associates from other businesses.

• Responsible for basic cleaning duties.

• Greeted customers and introduced them to new products.

• Responsible for checking people out at the cash register.

• Handled Money and organized catering orders.

709 Hulon Lane Phone: 803-***-****

West Columbia, SC 29169 ***********@*****.***

August 2009 – March 2011 AHH Spa and Salon LLC Columbia, SC

Receptionist / Sales associate

• Worked closely with team members from different cosmetology backgrounds

• Scheduled appointments

• Responsible for basic cleaning duties

• Responsible for answering phone calls and taking messages

• Responsible for selling and dispensing a variety of skin/nail/hair care products

• Responsible for client check-ins and check-outs

• Worked on the computer using a Salon software

• Filed client records and dealt with new client information

Education

2009 – August 2013 Brookland-Cayce High School

References

Available on Request

Contact this candidate